If you are considering AM Home Inspection, STOP and look elsewhere. If you are a realtor STOP…read morerecommending AM Home Inspection, your clients will be very thankful. Our experience with this company has been extremely disappointing, unprofessional, and costly. We trusted them to inspect our home before purchase (inspection date: July 3, 2024), and they missed multiple serious, visible, and accessible defects that any competent inspector should have caught. The issues we discovered after moving in include: Active roof leaks -- we paid $10,000 to replace the roof. Broken footers and structural separation in the foundation, with contractor estimates of $20,000-$30,000 to repair. A sagging main support beam in the crawl space, which had visible signs inside the home that we pointed out to Tony during the inspection. These defects were clearly visible and accessible at the time of inspection. They were not hidden or subtle; any thorough inspection should have flagged them. The failure to do so has left us facing $40,000-$50,000 in unexpected repairs, a sum that can be life-changing for anyone's future. I met with the inspector, Tony, on September 22, 2025, to review these issues. He acknowledged seeing the defects and promised to follow up that night. Despite this commitment, I made four phone calls and sent two emails over the next four weeks -- none were returned. I later learned he refused to communicate further only because my realtor reached out to him and he was willing to talk with her. This level of unprofessionalism is unacceptable. Home inspections are supposed to protect buyers from major defects and unforeseen costs. In our case, the trust we placed in this inspector was completely violated. Families should not rely on AM Home Inspection -- there are many other inspectors who will provide thorough, professional, and responsible service. I have extensive documentation to support all of these claims, please look through the pictures as they give just a small view into the evidence of neglect. Given the seriousness of these oversights, I will be filling a formal complaint with the Indiana Professional Licensing Agency (IPLA) to ensure accountability. If you are considering hiring this company STOP and hire a different inspector entirely. Your family's financial well-being depends on it. If you are a realtor STOP recommending AM Home Inspection, your clients financial future depends on it. If you've had a similar experience and if you scroll the reviews others have, you can also file a complaint with the IPLA and share your documentation. Consumers deserve transparency, professionalism, and accountability, something this inspector has failed to provide in every way. Do not hire AM Home Inspection. Go elsewhere.

He explained everything to me and broke everything down through the whole process. Was happy with…read moreeverything, would recommend.

Just dont horrible communication faulty equipment being plug up in the house by them causing other…read moreissues and refuse to take responsibility. The inspectors are not licensed electrician they just go by looks. Do your self a favor homeowners if u see them dont let them inspect alone. Record phone calls they will lie. And for buyers do u want a non licensed guy telling u yeah that breaker box is good just off it looks no real test.

Paid $1,140 for inspection. Moved in to NO HEAT…read more William came back out, looked at the thermostat, said the furnace was "fine," and told us to file a home warranty claim instead. He assured us his inspection warranty would cover our out of pocket. HVAC guy found cracked heat exchanger, water inside the furnace, rust damage--all should have been caught during inspection. Furnace must be replaced. Home warranty out of pocket $1971 Inspector's warranty maxes out at $500 (if approved). William continues to tell us inspection met requirements and he has no further obligations. His website boasts "$125,000 in home warranties included"--which is marketing nonsense when it actually matters. When we told him we are contacting an attorney, he told us not to bother as he has been through that process multiple times & would be wasting our money. If you like spending money for nothing, then more money because the thing you initially paid for was pointless, fighting with warranty companies and freezing in your new home through a winter freeze, then Certainty is the company for you! If not, use someone else. Good luck!