My husband and I relocated to the Morgantown, WV area from California for his job. I was 36 weeks…read morepregnant when we made the drive cross-country and when we arrived we had to live in a hotel until we found and bought a home. I researched local real estate agents on Yelp from Cali and found few. I think I contacted three with decent reviews and only two responded to my inquiry. Jessica was referred to me by her colleague at Century 21 and was the first agent to reach out. I'm so glad for this bit of luck! Also, this initial correspondence, with Jessica being prompt and taking action is what you can expect of her in your real estate dealings. I'll spare you the minutia but we went through two months of bids, bad inspections and more with Jessica. She always led us through situations with an understanding and patient manner. She was never pushy but she was appropriately leading when her knowledge lent to the situation. This is often as Jessica grew up in the area and has extensive know how when it comes to Morgantown and the surrounding area. She will listen to your needs and she'll get sh*t done (her phrase)! Keep in mind that I was in the late stages of pregnancy or with a newborn through this process. I was difficult to deal with to say the least. She was always understanding and she went far out of her way to make the process as simple as possible for us. I cannot day enough about Jessica's integrity, character and professionalism. I would use her services a hundred times over in this area and I highly recommend her to anyone searching here on Yelp. You will not be disappointed.

First time home-buyer. I worked with Paul and he was really great. He was wonderful at explaining…read morethe process and keep us up to date on the next steps. He learned our taste quickly and showed us some good places. We found our dream home the first day we went touring. He also had recommendations for inspectors etc. they've all been great too. /)

Cheryl is a wonderful Realtor; very professional and easy to work with. She was responsive to my…read morerequests to see properties and went out of her way to help me find a property. Once we were under contract, she was very timely in sending me disclosures and documents that were needed for the file. Use, Cheryl as your Realtor.....you won't be disappointed!

My fiance and I reached out to Heather to help us find our very first home together. Let's just say…read morethat Heather was an absolute rockstar through the whole process. She was very patient with us, even after our "Marathon Saturday" of looking at many houses in the area. Her knowledge of the housing market and what to look for in a home was very impressive, and she was our pillar of strength through the negotiation process. We closed very quickly and are beyond excited to start the next chapter of life in our new home! Through many laughs and learning tons of new things, Heather is the ONLY Realtor we'll work with in the future.

From the owner: - Serving the Area's Most Discerning Clientele -…read more Heritage Real Estate offers experience in all facets of real estate sales, from assisting first-time home buyers, working as an Accredited Buyer's Representative, to providing relocation assistance.  We specialize in luxury and retirement homes, and have a proven track record of reliability, integrity, and customer satisfaction. At Heritage Real Estate, we are old and new. We champion the real old-fashioned values of hard work, the Golden Rule, and personal ethics, combining them with up-to-date knowledge of real estate trends and industry technology - for an unparalleled recipe for success. Proudly serving Fairmont, Morgantown, and surrounding areas. Member National Association of Realtors, West Virginia Association of Realtors, Fairmont Board of Realtors. Heritage Real Estate - Miles Above Mediocrity! "The lines have fallen for me in pleasant places; yea, I have a goodly heritage." Psalms 16:6

When we decided to look for property in the Cheat Lake area of Morgantown it was hard to decide how…read moreto choose an real estate agency. I randomly choose some one and found she wouldn't return calls, wouldn't return emails etc. So I did more research and found Century 21 and Joyce Shirley. Joyce had years of experience and an extensive knowledge of the area. She returned calls and emails promptly and had the connections to quickly get answers. She was laid back, didn't push or ask intrusive questions. We really found her professional and great to work with. I had some phone contact with her co-workers and found them also helpful. If you need an agent in the Morgantown area I would highly recommend doing your due diligence, but Joyce is one of the best I have worked with . Others I spoke with did not seem up to standard. Oh, and we love our new house!

I am writing to all management about the professional service I have received at The Reserves in…read moreMartinsburg. Mr. Derrick Bryan was especially helpful with my recent problem. His response was immediate and through. Make no mistake the entire staff, which are new, have been helpful. We are definitely pleased with this new staff - each of them. The have made a distant difference. Thank you Mr. Bryan Mr. and Mrs. Charles Brown

Don't Rent From this Company. Filthy apartment upon move in, mold and so much more. Awful…read moremaintenance and office personnel. I could write a book but will not waste my time.

Jay Ferguson and Taylor-Made Real Estate are the best! Jay…read moresold our condo in record time and made it a pleasant experience to boot. From day one Jay told us " I am going to sell your home," and there was an offer on the table less than 8 hours after the house was listed. Jay had a thorough understanding of pricing trends in our community and of the strengths of our unique condominium development before the unit went on the market. The results : our unit sold faster than almost any other home in our community that had been listed over the past five years by other agents. It also sold at a higher price than most if not all of those same units. Jay and his wonderful, friendly staff at Taylor-Made have created a digital marketing juggernaut. They take the time to get it right the first time and are very effective in making sure potential buyers easily find your home online with listings that have accurate information and are showcased on eye-catching web pages. Jay is honest and straightforward. Jay never made a promise he did not deliver on. Jay is also an expert negotiator. We always felt he was looking out for our best interest first. His excellent support staff (including Megan, Susan and Ally) were also tremendously helpful and friendly. Jay very patiently walked us through all the steps we needed to take to sell our home. Jay was readily available to answer any questions we had or to update us on any developments regarding our contract. His knowledge and acumen are second to none. Jay is just a great upbeat guy and a pleasure to work with. He is also a cool cucumber. Selling a home can be a stressful situation at times but thanks to Jay's people skills he always kept things on an even keel. Everything Jay does is deliberate and has purpose. Jay truly is there to serve his clients and understands that the best way to increase his own business is thru exceeding his client's expectations which he definitely did in our case. I would recommend Jay to anyone who is considering selling or buying a home. He is one of the hardest working, most positive, talented and honest professionals we have had the pleasure to work with in any field, anywhere. While there are a lot of good agents in Western Maryland Jay is in a class of his own. Jay is setting a new standard for superior real estate service at Deep Creek Lake. We were very lucky to have Jay and his team in our corner. I promise you will feel the same if you choose him as your real estate agent!

From the owner: My name is Jay Ferguson, and I am a lifelong resident of the Deep Creek Lake area. I am also…read moreco-owner of the real estate side of Taylor Made. I have been in the real estate business for 21+ years now and I LOVE what I do! I have to say, my career really took off when I co-founded the real estate side of Taylor Made in 2014. Its been an amazing experience, building a real estate company from the ground up and achieving so much so quickly! In August 2016, we purchased Long & Foster Real Estate Deep Creek, where I had started my career in 2000. Its amazing what we have accomplished using the principles of honesty, teamwork and customer service! Why You Want Me Working for You: I am consistently one of the top-producing agents in the entire area and the Associate Broker of record for Taylor-Made Deep Creek Vacations & Sales. I have 21+ years of experience and I am a problem solver. I have extensively trained in all areas of real estate & emerging technologies, and also have trained as an appraiser, as well as served as a full-time Broker. I have a strong knowledge of the industry, as well as many trusted local contacts & affiliations that allow me to perform at a very high level and deliver results. I have a great deal of respect for my peers in this industry and have strong working relationships that I would love to put to work for you. Call me to discuss your situation - I know I can be of great service to you & others you care about! Honesty. Integrity. Results.

The staff is incredible to work with!!! I would highly…read morerecommend them to anyone looking to buy or sell their home.

We were looking for our forever home and luckily we called Pat Stewart Realtors. Mr. Jeff Stewart…read moretook over our search and Thank God he did,Jeff was very knowledgeable of the tri-state area. We looked at house's in Pa. and WV. During our long search Jeff suffered a few family tragedies, but he kept us informed and continued to work with us. I have dealt with many realtor's in my life time and there is no finer realtor than Jeff. Not only did he guide us to our new home but he helped us get better financing and a top notch lawyer for the closing. Not only did we find and buy a new home but we gained a new friend, and yes we got a pumpkin.

I subleased a house in South Park from an employee of Ondo Rentals, Robert Severt. Worst rental…read more(and sublease) experience *ever*. Admittedly, some of this was probably my fault. See, I spent the last seven years in Texas, where a property with a non-programmable thermostat is all but unheard of, and the electric company advises you to install your own; so I installed a Nest in the Ondos' house, which Phil did not like one bit. Here is a chronological list of relevant experiences, good and bad: - Robert told me the house would be available in May, at the end of his lease term, before I signed his sublease. Subsequently, I found out that the Ondos specifically told him it would not be. Robert also told me the house contained an air conditioner (turned out to be a window unit, located uselessly on the basement floor). - Candi and Phil knew Robert was consistently lying to them, and also to a tenant, and expressed remorse. They were actually very kind about it, tried to find me another place to live. Candi then denied that Robert was an employee. - The house was very cool, but in terrible shape. Screen doors were ripped, the floors gouged and in need of refinishing, bathroom smelled of urine, the bedroom carpet was *disgusting*, paint was peeling in the bedroom closets, etc. Positives: house was huge, kitchen was relatively nice (updated), and furnace was new. The price was about right, but utilities were expensive. - Other houses the Ondos showed me were in *worse* condition and cost more money. - Once, I came home and the back door was wide open. Turns out my roommate was responsible, but I asked Candi if Phil had been over to fix something -- mainly because I wanted to know if someone had broken in. They took this as me accusing them of breaking into the house, and claimed that Phil never enters without calling the tenant first. - Eventually, Phil made me take out my Nest. He paid a company $174.90+ to put a non-programmable thermostat back in the house (where do you even get one these days?). Charging me $175 out of my deposit was somewhat reasonable, since I modified his house without permission, though it could have been handled better (like by allowing me to put the thermostat back the way it was myself). - In March or April, my roommate called in a service request on the dryer, which was turning but not heating. Phil came and looked at it (I was in Texas), claimed it was heating, and left. I returned from Austin to find it still not working, called Phil and left a message, and asked him to call me back and explain what he had done to make the dryer heat. - Phil entered the house without calling me back (contrary to Candi's claims that he always called before entering), again evaluated the dryer, made no repairs, and left. - Not realizing Phil had been there already, I called him again. He was more rude than usual, and then accused me of messing with the thermostat he had charged me to install (seriously?). He seemed to think I'd ripped out his replacement and put in a new non-programmable stat in its place (I had not). Every time I tried to explain it to him, calmly, he cut me off. He accused me of trying to screw with him by claiming things were broken that weren't (do people here really do that?). The conversation culminated with him calling me a moron. - The Ondos threatened to withhold my deposit until the start of next heating season (illegal under WV law) in case I'd broken the furnace. The heater was working perfectly at this point, and was likely going to be out of warranty by the next heating season, so I was skeptical. - I cleaned the crap out of that house before moving out. I didn't think I'd be seeing much of my deposit again at this point, between Phil the verbally abusive landlord and Robert the compulsively lying lease-holder, but I believe in leaving things better than I found them. - Actually, nearly all of the deposit was returned (minus the thermostat, of course). They charged me $10 for "three false service calls." For something I didn't do, $10 was pretty reasonable. They charged me $3.75 for forgetting to clean under the stovetop, also extremely reasonable. They also didn't charge me for pre-existing damage likely caused by Robert, except for the fridge shelf ($9.49 + $7 for gas). - The deposit return came through Robert, and so I asked Robert to also return me the $16.49 for the fridge shelf. That day I got a very angry call from Robert's girlfriend/fiancee, who said that they were going to give me the money but only because I was being difficult and they didn't want to deal with me anymore. To summarize, living in this house was miserable. Ondo Rentals employs a compulsive liar. Phil Ondo is verbally abusive and misanthropic. If you have to deal with them, deal with Candi, or with their daughter (who is amazingly really kind). If you don't mind verbal abuse and living in a slum, definitely rent from these people. And whatever you do, don't install a Nest.

We had a great experience renting from Ondo Rentals! We didn't see the negative reviews until after…read morewe had already signed the lease, so we were a little apprehensive when we moved in. However, it couldn't have been a better experience. Mr. & Mrs. Ondo were very nice, and the one time something broke (washing machine), Mr. Ondo was over the next day with a replacement. When we moved out, we did our best to clean everything to the specifications of our lease. We received our entire deposit back, less money to cover the oven cleaning (which I had let them know I hadn't gotten to) and one set of broken blinds (which I annoyingly broke the day we moved out). I think the key to having a good experience is to not act like an entitled jerk. Follow the lease rules, pay your rent on time, and report anything that breaks/gets damaged promptly. (I posted this in other review sites, FYI. I'm trying to counteract the poor reviews left by the immature renters who apparently aren't ready for adulthood)