After having loans with this company for over six years. I do NOT recommend. They thought it would be fun to not reimburse me for having double insurance which they pocketed thousands of MY dollars. When I first made the complaint they said they would reimburse me then after many phone calls later told me the new insurance company they have won't reimburse me. I will take my buisness else ware from now on. Utterly disappointed and very angry. I hope they have the day they deserve. read more

This company is one of those business type cash accounts where they charge you 100% interest and if you want a payoff in 2 years on a 4 year loan you have to pay the full amt you think it's a loan on your truck but it's just a scam to have you pay 95,000.00 in 4 years on a 58,000.00 vehicle that you already gave them 15,000.00 down these companies should be put down and put out of business over 100% interest that's crazy and they will never discuss the interest nor will it say it on the contract going to let Trump know about your scumbag practices and stop ruining the dreams of lots of business owners read more

This company is a joke! Supposedly they came highly rated for start-up business financing but Joe couldn't seem answer basic questions about what is needed for a 65k loan for a start-up business. The process is advertised to get approval in 2 days which is far from the case, 2 months or more of wasted time and providing the same information several times. When directly asking the status of the application, an email was sent with a conditional approval but they didn't bother to list the conditions in the email so when we inquired further, we were told that the business account needed to show a certain balance to show the loan would be paid back but Joe wouldn't say specifically what that balance needed to be. A few days later this response changed to needing a cosigner on the loan, so we did that too waited another week with no response until we reached out again (several times). They didn't even run credit on the cosigner then denied the loan request claiming insufficient funds to repay the loan after stringing us along for several months! I would not bother trying to use this company and even if the loan was approved, all confidence in their ability to fund or maintain anything is highly questionable at best!!! It is mind boggling to me that this financial firm expects to see significant revenue in a BRAND NEW business when the loan in question was for equipment necessary to get the business actually started to generate revenue. You can't generate revenue without the equipment required to operate the business...seems like that would be a basic concept to understand but apparently not for them. Long story short, don't waste your time, this company will just waste your time and kill any momentum you have built up trying to start a new business!! I would give them zero stars if it were an option. read more

****BEWARE THEY HAVE STICKY FINGERS WITH AUTO PAY EVEN AFTER PAYING OFF YOUR LOAN AND REQUESTING AUTO PAY CEASE****Started doing business with KLC Financial in 2021. Made on time payments every single month through auto pay on three different loans for equipment. I decided to pay all three loans in full this month (December 2022). I contacted KLC on 12/8/22 for pay offs and to CEASE ALL AUTO PAYMENTS - it took one business day to receive and they were wrong. Had to send back and got the correct pay offs and they confirmed receipt of ceasing auto payments. Payoffs were good through 12/15/22 when I wired funds (plus $35 wire fee for EACH loan. I emailed them and their Contract Care department to advise of the wires on 12/15/22 and the next day they confirmed receipt and processing of the lien releases. To my surprise, KLC auto debited my account on 12/21/22 for one account, twice on 12/22/22 for the other two accounts (which then overdrew my account and charged three NSF fees). My bank called me on 12/23/22 to advise that I was overdrawn and needed to settle up the account asap! Obviously I immediately contacted KLC Financial, specifically Randy Petersen and another associate Josephine Henn (who provided me the payoffs and confirmation of stopping auto payments - she was out enjoying vacation while I've been doled a HUGE mess)! Randy asked for screenshots of the transactions which I provided and said they would "make it right" and continually advised me they were "working on it." I communicated back to my bank that KLC was unauthorized to take those funds as the three loans were satisfied on 12/15/22 in accordance with the pay off requests. I assured my bank that based on my conversations with KLC that my account would be credited to satisfy the deficit. To my dissatisfaction and horror after dealing with KLC while I was on vacation (this was Friday, 12/23/22) just before Christmas for about SEVEN hours, nothing was accomplished, no money was returned and I was left humiliated tarnished my reputation at the bank I had belonged to since 2008. I was assured KLC was working on it but to no avail nothing was done. I asked the matter to be escalated and Randy's boss (Jesse) contacted as well while he was on vacation to deliver the disgraceful news that they were unable to get a wire or ACH to me that day (Friday - obviously...it was 2 hours beyond bank hours) but Jesse Sorenson assured me that unfortunately they could not to anything on Monday (Christmas observance) but Tuesday the funds would be returned. Great! The obvious situation I wanted to avoid and NOT experience by emailing and asking for auto payments to cease and providing a payoff and in good faith paid three loans totaling approx $150,000 in full all to increase the stress and anxiety of a Christmas season on the phone, emailing and texting and taking away my time from my family as we were traveling on vacation! So today is Tuesday, 12/27/22. Expecting to hear some great news from KLC but nothing so I reached out to them after seeing and confirming still nothing processed to my bank to satisfy the deficiency. My reputation done for at my bank they wanted confirmation of the funds since I failed to deliver on that prior Friday (based on the info I received from KLC "working on it"). I reached out to Randy Petersen et al at KLC and to unbelievably, I was advised they needed a transaction history report from my bank and that all those seven hours on Friday previous, I had wasted (mind you on vacation and traveling)! They had tested my patience to the upmost threshold and I asked for upper management to contact me immediately by phone again as I was not putting up with any more circus games nor about to put up with another seven hours of playing ping pong back and forth! Of course no one in upper management is available but I get the accounting person Nicole who calls to talk to me about these additional documents they "needed." In my best composure, I nicely explained the circus games I've played to this point. In short after another 7 hours, no results. No remedy. read more

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KLC financial is the worst they financed my equipment I mad 54 months payments when I paid off the equipment they sent me incomplete paper work showing the ownership of the equipment after I received those incomplete paper work i tried to talk to the sales person He was rude and unprofessional he even hanged up the phone while I was trying to explain my problem so now I paid off the equipment and I don't tille or any thing showing that I am the owner still i am trying to find that necessary documents from them but they are not doing their job very bad financial institution never again and never recomend to any one read more