Cute products and nice employees! I happened upon this shop when I was in the area and was so…read morepleased with the ideal pieces I found here. Everything is laid out nicely and not cluttered so you can see everything while walking through the store. One side of the shop is more like a stationary store with household odds and ends while the other is the fashion side with everything from cute shoes to jackets and purses. The buyer does a great job of selecting unique pieces that layer well with many outfits. For an unassuming little store in a random shopping plaza they really are a gem.

I agree with Rachel's review about not ordering online. I received a badly damaged towel and it was…read morenot even in packaging and their customer service refused to even let me exchange it. When buying something online, is it unreasonable to ask for a non-damaged good? They do not seem to stand behind their products. Buyers beware!

I walked in with my mom to this store because the shoes caught our eyes. A lot of cute shoes,…read moreaccessories and jewelry. The clothes look really cute and tailored more to voluptuous women. Very fashionable attire can be purchased here, a night on the town, or if you need to be a little dressy for your job, this place has great options. And the music played was so chill and made me not want to leave.

I absolutely LOVE this store! It is so comforting walking into a boutique knowing that I fit into…read moreevery single item on the racks. Mary (the owner) is sooo amazing & makes you feel like a million bucks & is so helpful with anything you need or want! Whenever I am in town it is my first stop & I follow Voxxy on all social media, so I can buy their new arrivals because I am always obsessed with all of them! My favorite store to shop at!

Store is dirty starting with the entrance and especially the women's dressing rooms. Help was not…read morefriendly and unhelpful. Will not return to this store.

This store is terrific! I shop and get my hair cuts there. My hair stylist is the best I've ever…read morehad. Great service and reasonable prices. I buy tall clothing, and this store is the only one in the area that stocks it. The selection is awesome and the prices are always the best. There is a good selection of products in all the departments. Staff is very helpful and pleasant. I do all my shopping there whenever possible!

I had not been to a Ross in over a year since moving from Oregon and I did kind of miss it. I was…read morepretty happy to pull up to the Petsmart and see this Ross next door, in I went. This is an easily shoppable store, well organized and pretty clean. The greeter was extremely nice and helpful, giving me a cart that had been cleaned. Cruised around looking for Christmas gifts and to get a feel of back home when shopping Ross was a regular thing and enjoyed every minute of it. I found several items, made a smooth purchase and was out the door pretty dang quick. I will be back when in Grand Forks next!

Went to the front dressing rooms - sign said they were closed, try the ones in back. Went to the…read moreback and sign said they were closed and to try the ones up front. Ok.... I went and asked and found out they had just gotten audited and had to shut the rooms down. Type something up to the effect of all dressing rooms closed today, print it out, and tape it to those signs maybe? Then the line to check out was so long multiple times. Asked one of the cashiers - who was very nice and working efficiently, if they were short staffed. She said no, they had a truck and other employees were helping with that. The thing that got me was the assistant manager wasn't so interested in customer service. Was walking up from the back of the store leisurely and pretended not to notice all the people in line. A quick, I'm opening up another lane after I help another customer, is all it would have taken to give the impression she cared about wanting our money. She went to a counter and helped another customer, taking her time, despite all the people waiting in line. She eventually (finally) started checking others out. I get that maybe they weren't expecting it to be that busy (Saturday before Easter) but at least pick up the pace and communicate with the customers instead of being annoyed she had customers. Something! Maybe she did at some point during the day. It just seemed like she was mad how the day was turning out and she wasn't going to attempt to have customer service skills. She is management and with that comes greater responsibility!!

I bought expensive jeans that were on the sale rack. I loved the jeans and the clothing in this…read morestore. I also want to support a local store but the jeans tore at the knees within 2 months. I called and the owner said that they would give me a 10 percent discount on my next purchase. I said that I have Levis jeans that have lasted longer but she said ,"I don't know what you do on your knees all day and maybe you should stick with Levis". So, I ordered my Hudson Jeans from Nordstrom and have had no problem with them and they will take any returns. I want to buy cllothes at this local store but the owner was so rude (and I have spent a lot of money there) that I will not be back and I think anyone else should order from Nordstrom.!

Poor customer service. They sell items then a week u bring them back and try to resell and they say…read moreits too old, they pick stuff to buy that looks aged and out of style from people they know.

New to area so stopped to check it out. Great recycled clothing. All name brand and extremely…read moreclean. The store is very organized and the customer service is great. You can tell they LOVE their job. If you are looking for inexpensive good quality clothing this is the place. They even buy your gently used clothing for cash or credit to the store. Check it out!

What a great shop for all your fashion needs. From everyday basics to one of a kind statement…read morepieces, this place has it all. They have something for everyone, literally everyone! Sizes range from xs to plus sizes and every style imaginable. Whether you're a t-shirt and jeans gal or in need of some new work staples, they really have every area covered. The ladies who work here are really friendly and good at helping you pick things that work for you. I'm so glad I found this place - now they just need to have an online store!

From the owner: Northern Roots Boutique is YOUR place to shop. Going back to the roots of any business or family is…read morewhat we will bring you - our friends. We are not your typical boutique. We have sizes extra small to 3x. Yes, we have "real" sizes. Many women don't shop in the "boutique" setting as they don't think there are sizes for them. That is where Northern Roots Boutique comes into play. We can't wait to see you.

Service, cleanliness and name brands returning. Dressing rooms are not cleaned daily, clothing and…read morehangers from yesterday still in the rooms

Most horribly managed store I've been too. Clothes all over the floor. No clothes were folded. It…read morewas a complete disaster! You will not be able to find anything here.