Appalling customer service. If your paper isn't delivered, you have to ring for ages before they answer, then they promise delivery in half an hour and don't turn up. Takes two hours or more to get hold of them again and they do the same again. Get the boss's number, he promises to sort it and call you back but doesn't and turns off his phone, eventually calls you back only because you've tried ringing him from a different number and he sees he's missed a call. He says they'll keep your papers and deliver them tomorrow, you say that's not good enough and he hangs up. You get through to him again and he says he won't listen to your nonsense, take your business elsewhere and he hangs up again. Don't give them your custom. read more