At the initial install everything was great and we loved the final product. Not even two years…read morelater, the Blanco sink chipped at the bottom. When I went in, an older unpleasant gentleman that I spoke with said "what are you using a chainsaw". They said I would have to contact Blanco, which I did. Blanco said we should have been advised to use a metal grate to protect the finish on the sink. We were never told this. Blanco was very easy to deal with and they made it right by replacing the sink for free. However, Granite Shop was quite the opposite. They would not come to do this unless they had a job in the area, which took months. They also charged us for a reinstall in addition to us needing to get a plumber, again. They then damaged our newly refinished wood floors and accused us of lying about it, even though it was on our security cameras that nothing was placed on the floor when they were here. In fact, they removed our throw rug at the sink! I highly recommend them if you like a company that doesn't stand by the product they sell and accuse their customers of lying even with proof.

Working with GSoM was a really miserable experience. Avoid them at all costs…read more Countertops are an allowance item in my home build & I am responsible for selecting the vendor, making selections & paying for overages. Thus keeping track of the cost is important. Additionally, I AM ACTUALLY PAYNG the countertop vendor directly to offset overages with other allowances. Initially, GSoM seemed friendly, but as soon as I had questions about pricing - poof! Their helpfulness vanished faster than a magician's rabbit. It took me 4 emails of unanswered questions before they said they wouldn't share pricing with me. What this meant was a simple question about the price range for a leathered top required 4 emails with GSoM and then they emailed a full 3-page bid to my builder with separate line items for each question buried deep in the bid. It was so confusing. It was also a hassle. The builder's PM was OOO and it took me 5 days to get an email forwarded after my last question. It is absolutely ludicrous that the person writing the check (or using my CC) to pay for the countertops ENTIRELY with my own funds doesn't get the pricing shared with me directly. Imagine buying anything else and the seller doesn't tell you what it costs. Absolutely ludicrous. They are completely unaware of their cognitive dissonance, wrapped up in a little bubble where the customer is viewed as a "walking wallet" and if you don't play their games, you will get their power trips. GSoM tried to gaslight me by saying I was "dramatic" and "aggressive". Getting frustrated with their refusal to answer questions and expressing that constructively isn't dramatic. And wanting to know the price of something I'm paying for is not aggressive. When I expressed frustration, GSoM said "they'd love to work with me" but also tried to play divide and conquer with my builder by asking them if it was OK to refuse to share pricing, while simultaneously trying to preserve their relationship. Spoiler alert: It didn't work. I informed my builder that GSoM missed a golden opportunity to impress but chose the path of antagonization. I remind the builder of how great the other vendor is every day. I get that some buillders don't want customers to see pricing. You know what GSoM should do in those situations? Not share pricing. You know what they should do when it's an allowance and the customer has visbility to pricing? Share the pricing. You're a small business, not Home Depot, act like it and be flexible to each customer's needs. This is not about you. Speaking of them being a small business: their selection sucks, especialy when it comes to modern quartz selection. They have less than half the number of quartz compared to every other vendor I met with. I was able to get a great price on a beautiful MSI Calacatta Elysio in all of my bathrooms and an amazing Cambria on my island for less than GSoM was charging for very basic quartz. The upside to their hostility was that I got a much better deal at another vendor. I've built four homes and worked with so many wonderful local vendors. GSoM is, without a doubt, the worst. THE. WORST. This was a pure antagonistic power play. GSoM is the only 1 out of 9 allowance vendors on this project that wouldn't share pricing. They could have chosen to delight my builder's customer, but they chose to antagonize me. They'll do it to you. It's not worth the risk. GSoM also lies. He says they politely told me that they didn't want to work with me. Wrong. As I mentioned, when I got frustrated they sent me & my builder an email saying that they'd love to work with me. My builder asked me to try and work with GSoM, but they still didn't want to tell the person paying what the cost was. I truly don't understand their power trip, nor their lies. The only way to change GSoM's treatment is for consequences to happen, so that's why I'm posting this review. Walk, don't run, to a vendor that's not going to play power trip games with customers.

I'm a landlord and have done business with Bisbee for thirty years. A few weeks ago they tore out…read moreancient carpet in one of my units, repaired the oak floors, reinstalled the oak trim and refinished everything in a 1924 six unit of mine. The work quality was excellent and they worked quickly and around the tenants. I can highly recommend both their carpet and refinishing service as fast and efficient.

Great communication. Great to get info from them and talk about pricing. Now if you are looking to…read morehave carpet installed please do your self a favor and look elsewhere where or just hire a painter as well Because you will need one after their carelessness to peoples homes. Had Bisbee install carpet in our basement and they enjoyed themselves in scratching all corners that are extruding to be scuffed up past texture primer and coats of paint some is to be expected in carpet install but every single corner. Come on! And then to say oh it was on your contract it would happen no where on the contract does it state this it states woodwork not drywalls. Then offer only gift cards as a solution. You think I would have them come back for more work not a chance.

Rubin's is either your cup of tea or not. The styles are generally modern, Scandinavian inspired…read moreand very interesting. We stopped at their warehouse/larger store (there is also a design center downtown) and found a large showroom full of things I'd very much like to buy. There's a clearance area off to the side that sells floor models and returns at good discounts. We were looking for some lounge-y chairs and there were options aplenty. Helping us was very knowledgeable Barb who was never intrusive and let us look around. After making the rounds, we kept coming back to one specific chair - Barb let us know they had 2 in stock from a cancelled order (most things are made to order) in our preferred color, plus they were included in their anniversary sale. SOLD!! I work on the commercial furniture side and felt that the quality here was oberall very high and the prices, for what you get, are pretty fair. It's not IKEA prices to be fair but it's also not made in China crap that will fall apart and bottom out in a few months. You'll love it if: you appreciate mid century or modern design, want a high level of quality, want to customize items. You won't like it if: you need cupholders in your furniture.

Rubin's staff went out of their way with time and service to make our purchase of a sofa just right…read morefor our needs. Kudos to all who helped us -- Danielle in sales and the warehouse and delivery staff. John T.

Georgi was amazing to work with!! Very thorough and my blinds look amazing. She came to my house…read morewith a plethora of different shades of white sample blinds to make sure we matched the woodwork. The installation was seamless and timely! Eric (installer) was friendly and super accommodating to my schedule. I especially love that my new blinds are cordless and I don't have to worry about my little ones playing in blind cords or getting tangled up in them. Would highly recommend this company and product to anyone looking for window coverings!

Georgi is the consummate professional. She was of great assistance in helping us to choose blinds…read morefor our living room and dining room that would match out lifestyle and budget. We ordered vertical and horizontal blinds and the end result is lovely. When a glitch occurred (one set of blinds we ordered wasn't available), she immediately returned with appropriate suggestions for us. The installation was excellent -- on time and efficient. All our questions (in person or by email) were answered clearly and speedily. She really is a pleasure to work with, and Eric, her installer, was excellent as well. From start to finish, we applaud Georgi and Incredible Windows.

Liz and Martin are so great to work with and their prices are very reasonable. The pride in their…read moreworkmanship shows in the excellent results. They refinishef our hardwood floors and left them looking better than they were when new. They were careful, leaving everything in our house neat and clean. Ken Warren Wisconsin Dells

Quality workmanship. Reasonable price. Great attention to detail. Came highly recommended and did…read morenot disappoint. Working with Tom on my second project now.

Tom is a guy who loves what he does. He redid our furniture for about 1/3 of what it would cost to…read morebuy new. I'm posting before and after photos so you can see the difference. It looks amazing and we are getting lots of compliments.

I had a great experience renting a small demo hammer from these guys. They were friendly, helpful,…read moreit was a good value, and the tool worked excellent! I'll definitely be going back here (instead of the big box stores) if I need to rent tools again!

I needed a concrete core drill to put a new drain in my garage. A-Z RentAll was the only place I…read morecould find one. They made it easy to rent and return the drill. In fact, I finished sooner than expected, returned the drill much earlier than indicated, and found a credit on my charge card a few weeks later - totally unexpected!

Rubin's carries a decent selection of nice looking contemporary furniture. Much of it is veneer…read moreover MDF and priced appropriately. The salesman I encountered wouldn't leave me alone. I clearly stated more than once that I was "just browsing" and "doing fine", but everywhere I turned this guy was trying to sell me something. When I actually did purchase a table - not one that he was trying to push on me, and not with the chair upsell - the checkout and pickup process was fine. I asked for some follow-up information via phone on a different product and received it quickly. I'd be willing to try Rubin's again, but perhaps at the downtown Madison store next time.

I recently purchased a gorgeous leather chaise lounge in a rich shade of chocolate-brown at Rubin's…read moreand had a great experience. I had first entertained the idea of purchasing said chair a few months ago and went in to see their selection. Prior to going in, I had found a 10% off coupon in the Reader, so the incentive to purchase from Rubin's rose proportionately. They had a vast selection of modern contemporary furniture on 2 levels. I had a hard time deciding exactly what to select, but after perusing the inventory, I made up my mind. The salespeople were very friendly and helpful, and not at all pushy. The particular chaise I ordered wasn't in stock and had to be ordered from their warehouse in Madison, WI and would take approximately 8 weeks. I was disappointed to have to wait so long, but good things come to those who wait. I got my chair about 3 weeks ago and I absolutely love it. It's comfortable as well as stylish. Can a piece of furniture be sexy? Absolutely. And I just ordered a second chair.