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10 months ago

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Simply Discount Furniture

Simply Discount Furniture

3.8(197 reviews)
3.8 mi
•$$
Locally owned & operated
36 years in business

Great deals! The sales team are kind and knowledgeable. People should stop by and check their…read moreinventory.

We genuinely wanted to support a local mom-and-pop business and went into this purchase with good…read moreintentions. Unfortunately, this experience was extremely disappointing from start to finish. The bed was purchased based solely on a photo--there was no floor model or display to view in person. When the bed was delivered, it looked significantly smaller and much lower quality than what was represented. We realized right away it wasn't going to work for our space. We immediately tried to resolve this reasonably. We called several times, spoke to multiple employees and managers, and were repeatedly told that "the manager would call us back." That never happened. We went into the store in person, explained the situation again, and were told that while nothing was promised, an exchange might be possible. We left our information and waited. No follow-up. We then sent an email outlining everything clearly and respectfully -- and received no response at all. At no point was there an actual attempt to help us, communicate clearly, or offer a solution. Even if a store has a strict no-return policy, there should be some flexibility or customer care when an item is purchased sight-unseen and clearly does not match expectations. What made this even more frustrating is that we ultimately found a better-quality bed, for less money, with excellent customer service through Amazon. The difference in responsiveness, ease, and overall experience was night and day. We want to support local businesses, but we are not a charity. Customer service matters. Unfortunately, this experience showed us that our business and time were not valued. We will not be shopping here again and do not recommend this store to others.

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Simply Discount Furniture - All the comforts of home, but in a new space with #JohnMichaelDesign.

All the comforts of home, but in a new space with #JohnMichaelDesign.

Simply Discount Furniture
Simply Discount Furniture

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HomeGoods - Fake florals, stationary

HomeGoods

3.5(112 reviews)
6.8 mi
•$$

The store is fully packed for Christmas! Every person working there was very nice. The store was…read morepacked! We went in for one thing, hangers and walked out with $333.00 worth of merchandise. You know the cute green and red paper you wrap your gifts in the boxes with ? Well this store has all sorts of Christmas paper with designs like you'd get if you used those scissors on them with the different cuts. They have Christmas trees on some and on others Santa Claus . We couldn't decide so we got them all. They had a case of old Disney characters and marked them down to $39.99. I did not get any because my daughter was with me and I wanted one for her. I think what I like most about HomeGoods is they give you many, many different choices of items to buy. We bought a bunch of games for our family to play on Christmas Day. Then they had a Christmas scavenger hunt which I bought for my Sunday School kids to have a Christmas party with. They have kitchenware, glassware, pet supplies and gifts, furniture, food, gift baskets, clothes, beddings and they are all marked down. They also have hangers and hampers, plants, games, silverware, this store has it all. One stop shopping. We finally said that we came in for one item and we needed to leave. Lily checked us out. She was so fast! She smiled and welcomed us. Asked if we wanted a charge card and then started ringing us up and talking to us about pleasantries the whole time. We felt welcomed and she is a multitasker! She'd make a great manager. Go here because it is one stop shopping! Merry Christmas!

I bought a rice cooker for this location that was completely nonfunctional. I came back with my…read morereceipt, expecting a straightforward return -- you know, the kind any reasonable store handles in five minutes. Instead, I was subjected to a lesson in corporate logic so baffling it deserves its own case study. A 'coordinator' named Mirna informed me that my return was problematic because the item had been used. Yes. I used the rice cooker. To find out it didn't work. That is, in fact, the only way one would discover a rice cooker doesn't work. Mirna's concern? She couldn't put a used item back on the floor. Here's a thought, Mirna: you also shouldn't put a BROKEN item back on the floor. The problem isn't that I used it -- the problem is that it doesn't function. Those are two very different things, and the distinction matters. After this lecture, she graciously announced she would make a 'one time exception' and accept my return. An exception. For a defective product. Returned with a receipt. The audacity of being made to feel like a charity case for returning merchandise that simply does not work is something I won't forget. Save yourself the headache and shop somewhere that understands what a warranty -- or basic customer service -- actually means

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HomeGoods - Floral, gifts

Floral, gifts

HomeGoods - Housewares

Housewares

HomeGoods - Food

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Food

Sofa Interiors - My new ottomans

Sofa Interiors

4.2(40 reviews)
5.6 mi
•$$$

I've been lucky to do business with Sofa Interiors for all my sofa and reupholstering and slip…read morecover needs and repairs since 2007 when I bought my first sofa from them (they were in Studio City then)!! It's like having my own private upholsterer. My first adventure involved my dog and her ball that kept rolling under the couch. Silly dog shredded the skirt of my slipcover and Faviola was able to find/match the fabric and replace just the skirt. Totally washable slipcover, super comfy sofa was new again. Fast forward, sofa cushions got tired, cover still lovely, so Faviola and team refilled my cushions, made the cushions like new again. Fast forward to this past visit.... dog again... shredded too much, so we had a whole new slipcover for my 20 year sofa and it's fantastic!! Faviola is a great careful, communicator. I always know what I'm getting and what the price will be.

It has been many years since we purchased our sofa, loveseat, and oversized ottoman from Sofa…read moreInteriors. Our furniture was feather down. Unfortunately we made that purchase when our children were very young. The wear and tear on the items purchased was to be expected from a busy family and once compromised we cleaned feathers from our floors daily. The comfort of the furniture however was amazing. We would love to invest again in their products but the costs for us at the moment is prohibitive. If circumstances change we'll be a repeat customer.

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Sofa Interiors - Like new again!

Like new again!

Sofa Interiors - Custom made sectional

Custom made sectional

Sofa Interiors - So happy with the work!

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So happy with the work!

Kirk's - homedecor - Updated May 2026

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