I have been in the senior services industry for many years. I have never seen a staff more…read morecommitted to their commuity than I have at Loudonville Assisted Living Residence. As a former home care provider, I had two of my clients move from their homes where they were struggling to maintain their independence, into assisted living at Loudonville ALR. Both of them flourished in the community, where I often visited. They enjoyed the activities, the staff, and they loved the food! I was so impressed, that I joined the Loudonville Assisted Living Residence family as an employee. My time here has only strengthened my opinion that this is a great community. I love my job! The staff is kind, caring and committed. The residents are engaged and happy. (And the food is amazing!) I would highly recommend Loudonville ALR as a great place to work, and a great place to live!

My mother was a resident at The Loudonville Home for Adults for seven years in both the assisted…read moreliving section and the memory care section. When looking for a home for your parent(s) you want only the best for them. It needs to be a place where they are safe and loved and treated with dignity and respect. Not only did The Loudonville Home provide all those things but they also treated mom and me like family. If you are looking for a wonderful, loving facility for someone you love Loudonville Home is the place.

My mom moved to Kingsway Arms in November. It was a hard adjustment for her but the staff at…read moreKingsway made it as easy as possible. The wonderful guy from facilities had her laughing as he set up her TV and helped arrange furniture. We greatly appreciated that she could bring her own furniture and hang her favorite wall hanging up. Her room looks like home. We can't say enough about the staff. They work so hard and are very caring. Mom even says the food is good (and she was very set in her ways with the food she cooked herself).

During the last 4+ months my father was a resident of Kingsway Arms Nursing. He was more than just…read morea resident to the staff there. They treated him as a member of family. He was treated with dignity, respect and concern, every step of the way. They listened and treated him and my family awesome. Unfortunately he is no longer with us, but the fact remains he was happy and very comfortable with his care all the way through. As a son and his health care proxy I could not be happier with the care he received there. I am happy to have met the staff and I am happy to call them friends.

I have been with Attentive Care for 12 years. It is truly the best company to work for…read more Management and staff care about its employees and clients and we strive to ensure quality care to all in need of our home health care services.

I worked as a PCA with Attentive Care for nearly two years. I genuinely enjoyed working with my…read moreclients and took pride in the care I provided. Unfortunately, the agency's leadership and structure made the experience frustrating and unsustainable. Many of the supervisors were unprofessional and lacked proper communication. For example, Supervisor Maria once suggested that I pay for a Lyft to work and have the fare deducted from my paycheck -- instead of acknowledging that no transportation support was available. That would've meant spending nearly all of my earnings just to get to work. I had already been advocating for full-time hours for months, but my requests were constantly ignored or brushed off. Despite being told at hire that benefits and full-time opportunities were available, that rarely turned out to be true. I was assigned to a client approved for 35 hours of care -- yet I was only given 25 hours while another worker was scheduled for 10. To reach 30 hours, you're expected to pick up additional clients or shifts, but those are rarely available. They claim you can get benefits, but they actively keep most staff below the threshold needed to qualify. Another major issue is lack of transparency. In the beginning, I was told by a supervisor that mileage reimbursement wasn't offered. After over a year of transporting clients and running errands for them, I found out from a different supervisor that mileage reimbursement actually is available -- something I could have been compensated for the entire time. On top of this, I was constantly contacted about completing in-services -- which I always did -- but was treated like I was incompetent or forgetful, even after showing proof of completion. I also called ahead to report that I forgot to clock out one day so my pay wouldn't be delayed, only to be questioned about it a week later, as if I hadn't already explained. They expect workers to operate with complete professionalism, but don't extend the same courtesy back. Growth is nearly impossible here, and you're left feeling undervalued no matter how well you perform. If you're looking for a part-time job and aren't relying on benefits or full-time hours, this might be a fit. But if you're hoping for advancement, consistency, or fair treatment, I would proceed with caution. Even my cousin, who worked over 40 hours a week, never received benefits -- and she had to rush to clock out to avoid unpaid overtime because the agency wouldn't compensate beyond a certain cap. There are some great people here, and I wish them well, but the structure and leadership need serious improvement if they want to retain hardworking, capable caregivers.

Fariena was very helpful and patient, taking the time to offer me different case options that fit…read morewell with my schedule.

Very large, poorly run agency. Choose a smaller company and get much better quality care. It's…read morewell worth the wait as All metro will accept every case, even without having appropriate staffing.

Absolutely the best facility of it's kind I've ever experienced. My sister and I looked all over…read morethe Albany area for our Mother to live. She had some minor memory loss and was a head of household after my Fathers death. After a little over a year on her own, it was obvious that she could not care for herself any longer. When we looked any facility over we took the tour, but then would try to see and hear staff/resident conversation outside of the tour. Most of my family can go see her weekly, call every other day, or involve her out of the facility on occasion. We always see Marjorie Doyle in everyday mode with often no personnel aware we are there. Staff are always kind and even loving toward the residents. I have been so impressed to date. It's the only place I have personally thought......." I could live here."

Had lunch here and it was very, very nice! My brother in law loves living here! Service was good,…read morequality of food excellent. Met the Director who is very pleasant.

They no longer take new patients ever. That sucks. They should say so on website. It looks like…read moretheir active so the website is misleading. Not sure what else to say except poor people need dental care.

Never had a problem with them. Although I don't have anything major done…read more For cleanings is fine by me.