During our stay near this quaint little Scottish town my wife and I rode bicycles into Ballentrae to experience local fare and culture at the Kings Arms. From the time we entered the door we got a strange vibe that I can only describe as not being welcome. My wife and I travel often and regularly try to find and local gastronomy and drinks off the beaten path. 99.9% of the time everywhere in the world we are welcome as visitors, just as we treat out of town guests. Not only were we not given a seat at a table we were told we could not eat at the bar after sitting down and ordering drinks (we were asked to pay immediately after the drinks hit the bar). We weren't given an explanation nor were we offered even a mere crisp to tide us over. Assuming worst case that the several open tables had reservations which potentially accounted for all the food in the kitchen the lack of hospitality in this small Scottish town to visitors from across the pond was beyond disappointing on an early Saturday evening.
For an establishment that has been brought back to life on the donations from the greater Ballantrea area I truly hope Kings Arms "Community" Pub learns the meaning of community and something related to hospitality and service.
First time in my 30+ years of traveling internationally to be denied service and food. read more