Outstanding staff and safe. Good deal. I would definately recommend this apartment.read more

Office ladies and maintenance staff are wonderful. I have lived here for years. They keep up the…read moreproperty and units nicely. This is a great place to call home. I highly recommend it here.

Worst apartment complex ever! Horrible, living conditions and crime was getting bad! I feared from…read moremy safety, so I retired and moved out, best decision ever! I do not recommend living here, you would be better off living in your vehicle!

I have absolutely nothing but good things to say about this apartment complex. Our unit flooded due…read moreto the rain and maintenance was on it at 8am sharp. Our lease was supposed to end in October and we already filled out the 60 day notice but the office ladies were nice enough to take the time to help us renew our lease even though technically it was too late. 10/10 great customer service.

Caution At first I was impressed with the facility . The…read morereceptionist at the desk and the activity directors were so nice. The facility was nicely decorated. My mom was mobile at the time. She was using walker. She didn't always want to come down to eat and would remind her but she didn't go down and left her alone. She ordered meals but that lasted a short time. They were occasionally encouraging her to come to eat. She wanted to dress nicely and put on makeup and she struggled to do this, and didn't want the help, so she ordered food as long as she could. She had always been extremely independent and she was embarrassed to not be really cleaned up and have dinner in sweat pants and sweat shirt. She had severe back and knee pain. She was worried she would not get to the restroom on time. It was a constant problem to find a CNA to help her in a reasonable amount of time to assisted her with her bathroom needs. Caution: The care my mother received the final months of her life were horrible. From the earlier part of October she was in the hospital a lot and ended up on Hospice. She was on Hospice and became bedridden. The food that was brought to her was in a black Styrofoam box or a clear plastic box. It was cold. Occasionally the delivery person didn't set the meal near or didn't leave silverware. The meals did not look appetizing. My mom did not eat many of the meals. She could feed herself. I saw a pile of oatmeal in a black Styrofoam box. It looked like a pile of cold vomit. There was no fruit or anything else. I spoke to CNA staff about this. They would bring her eggs for which she was allergic. The kitchen was told this multiple times but the meals did not change. When she had to go to the bathroom she had to wait a very long time for a CNA to come. I gave her a cell phone to call me when she had waited a long time. I would call the after hours and when nobody would answer I drove to the facility to find a CNA. She had some falls when she tried to get to the restroom on her own. She would be left without water near her all day unless I brought her some. I provided cups with lids and a straw and placed water and other drinks in the refrigeration. She didn't like drinking water in bottles. She didn't want to inconvenience the CNA so she did not ask the CNA to fill the cups. Empty cups were near her and nobody said anything. She couldn't drink from a large tumbler anymore because it would spill, even with a lid. She was in a reclining position I was told they had 15 hospice patients there. My mom was not in the memory care unit. She understood what was going on. I know White Cliffs was constantly short CNA's. I was searching for another facility to move my mom. Hospice told me of another place. The second month in Hospice my mom didn't want to move because she thought she was inconveniencing me. At the beginning of the third month I was able to move her but she didn't make it through the fourth month. The extra cost for the care points did not match the care she received. I always gave White cliffs, owned by Watermark, high marks for the great activities including the shuttle, the nice activity directors and the receptionists, and the food seemed find. As time went on the food was not very good. The food did not meet the dietary needs of my mom and possibly other residents. The main dishes seemed like they were from a frozen box and covered with some kind of sauce and cheese. If you didn't get to the dining room when the meals started being served you might not be able to get what they were offering. If you are allergic to eggs or cheese watch out. Starting at the beginning of February White Cliffs has new owners, Avista. I am certain there are changes and I am hopeful that the changes are good because I don't want anybody to have the heartbreaking experiences I had.

Tammy is a disgrace and a liar our deposit turned into a no refundable community fee…read more They let my mother in law go over a week without a bath and only cleaned her her room 1 time in 2 months. They promised many things and done none of them.

Nice easy going place. Laundry and public bathrooms are kept clean and tidy. Manager and…read moreMaintenance are awesome!