Bought a used vehicle. What should have been an in-and-out transaction turned into me waiting for hours until a sales manager came to sign the appropriate docs. I'm usually patient but, this was kind of obnoxious since they had taken my money but, were now barring my exit until this person came from home. Also, the numbers didn't reflect what we had agreed to by the time I got around to reading everything. Maybe keeping me waiting was a tactic to get me so exasperated that I'd just pay without caring or looking? Either way be careful going to all the dealerships on Western in Chicago!!! read more

I wrote a review on Kingdom Chevrolet a few days ago because of their professionalism and a job well done. I few days ago I had 2 front rotors and a set of brake pads done for the front wheels of my car as well as an oil change and an engine air filter installed at Kingdom Chevrolet. Needless to say it was a professional job well done. I waited 3 days and said to myself why not have the rear wheels rotors and brakes replaced as well. So I went back today to have the rear wheels done the same as the front wheels. Nevertheless kingdom performed another professional seamless job. I get the dealership is known to charge more, but you get what you pay for. It's imperative to take your car to a trusted well trained repair shop with trusted automotive technicians that will tell you the truth about the work and parts you need for the betterment of your vehicle. KINGDOM CHEVROLET WILL ALWAYS BE A TRUSTED, COURTEOUS, WELL TRAINED DEALERSHIP AND REPAIR SHOP. 10-20-2025. G. Clark read more

Thank you to Hugo for the help in choosing a car. This was my first time buying from a dealer and he made the process much simpler and faster. Appreciate the help & recommend him! read more

They want to charge you $1000 extra for the stupidest shit I've ever heard or seen Make sure your look and read your contract agreement and they want to sell you a bullshit warranty for interior and exterior damages Don't shop here DONT waste your time read more

Kingdom Chevrolet - 1000 for the stupidest thing ever - Car Dealers Near Me - Chicago, Illinois

Kingdom Chevrolet is the reason people are afraid to come to the dealership for repairs on their cars. I felt like they robbed me of my hard earned money which was a couple of thousand just to diagnose the problem with my engine and the prices to repair it was absolutely outrageous and the only thing I was told as to why prices were like that is because the mechanics had to make their money and the dealership as well.. They don't care about the customer it's all about the money for them. No honesty nor integrity.STAY AWAY FROM KINGDOM CHEVROLET!!! read more

This car dealer is corrupt. When I bought a camaro ss convertible they forced a protection package on top of the sale. It was a total scam. When I tried to use the protective package they said that it was partially discontinued after my purchase. They made me pay half for wheels. They trashed my paint trying to make a scam repair. Chevy washed their hands of me when trying to put in a claim. I will never buy from Kingdom maybe never a chevrolet again. I have to spend tons to get my car back to normal. read more

Used car department plays games. $2000 and $500 paint protection packages that "cannot" be removed. They also claim they can't refund your deposit over the phone lol. I'll get my money back through Amex no worries. Not the worst but still lame. All their 5 star Google reviews are from people with 1 review... sure. read more

I'll throw my 2¢ worth in. I worked for Kingdom Chevrolet back in 2012, as a technician. I was always doing comebacks for the other mechanics there. When I asked why they can't do there own comebacks, it was always the same answer: "They're too busy making money for the shop!" "Making money for the shop"= recommending unecessary work, just to pad the bill! SO, I did their comebacks, & was eventually, "written up" for Low Production, because comeback work cannot be billed. I eventually quit, because if the job didn't kill me, the neighborhood would! The service porters have been arrested several times selling drugs in the alley behind the dealership! I cannot count the times I was approached on my way out to the car! My wife always worried "Is this the night he gets shot on the way home?". read more

As soon as you pull up in the front of the building, it's like vultures ready to attack. I was there to look at a used car that I saw on the Internet and knew exactly what I wanted and what I wanted to pay. The salesman told me he would give me the numbers and I told him I had my own numbers and he said they don't do it that way and then he said goodbye, terrible customer service. I don't know how this place sells any cars! read more

I was initially very happy with the experience I had working with Nas on the purchase of my new Chevy Bolt EV. However, I was persuaded to purchase an extended warranty that I no longer want. The dealership is now refusing to provide me with a signed cancellation form, which I am legally entitled to per the warranty agreement. Beware of optional add-ons that are presented as "mandatory." read more

Worse costumer service, very rude staff! They do not validate your opinion, they talk over you and scream to you in the phone which is very unprofessional read more

I plan on actually reporting them to authorities. They are practicing text book false advertising. I came in to purchase a 2020 Chevy and the marked it up by $3K for a protection package. I told them that I just wanted the Chevy as is and not the protection package. They then told me that the paint protection had already been applied but that they could negotiate that down. I told them that I refused to pay more than what was listed and didn't want anything additional (outside of taxes). They still attempted to charge $1200. I walked out. This is literally illegal. read more

I took my car in for front brakes. The service consultant found other problems. Instead of explaining the issues the service guy told me that the technician declined to fix the car, was too expensive to repair and to pick it up. I'm convinced that the service department only knows how to fix tires and perform oil changes, anything else is too complicated. I took my car to a family owned auto repair shop and they fixed all the problems with my car in one day at half the price. read more

Went in the other day to look for a car and was Helped by Alberto Villegas!! Great help and was able to translate in Spanish to family ! Would recommend read more

One of the worse establishments ever. Mainly because of the workers and the managers. They all are con artist & scammers. They forged documents and your info to get you approved for a car even if your not qualified or have a job. They lie about what comes with the cars and warranties. They don't like to fix your car without charging you to "diagnose" your vehicle even if you tell them you already know what's wrong with the vehicle. The people who answers the phones are very rude & honestly if I see the salesman that finessed me and sold me a piece of shit in person again - imma beat his ass! Fuck this location read more

I purchased a 2008 Chevy HHR with 76k miles from kingdom Chevy. The most important aspect of that purchase was Mike. He was 100% honest, even telling me not to get other vehicles I had inquired about because they had mechanical issues. The HHR I did purchase had a check engine light on and I advised I want to know why, Mike made sure they took me across the street to auto zone where the diagnosis shown it was an o2 sensor...which cost only $48 to fix. I knew this because I called a mechanic friend and gave him the code. I have stayed in contact with Mike since I knew I would be purchasing 2 more vehicles in the future. I will be purchasing my second vehicle tomorrow with Mike thanks again to his guidance. Also I want to say thanks to Mike for putting up with all my text and various inquires about cars. read more

Kingdom Chevrolet - The diagnosis code for the check engine light on the Chevrolet HHR I purchased 3 months ago. It only cost me $48 to fix! Ask for Mike!! - Car Dealers Near Me - Chicago, Illinois

We saw a car advertised online and proceeded to put a deposit on it after agreeing on a price. There were things about the car not disclosed to us. Rust and strong smoke smell inside. Backing out was not an option as we would lose the deposit. Be sure to ask all the questions you can think of and for as many pictures as you want. read more

Probably the worst dealership in Chicago. I wouldn't recommend leasing, financing, or even buying a car here. They make you pay over price interest and are shady with their business. My worst is experience is being sent to a tire shop to remove my lugnuts from my rims because the dealership (that is suppose to provide me with the locks) did not have them. Instead of having their shop take a look at it. The most "professional" way to take my locks and nuts off the rim was sending me to a tire shop and having to pay from my OWN pocket. read more

Called to check if a car I planned on purchasing(certified check in hand) was available because the dealer is an hour drive from my house. Called 4 times not one person answered the phone. They lost a customer. read more

I purchased a used 2009 Chevy Silverado Hbyrid. 10 miles out the lot the "no oil pressure" sensor came on. Took the truck back the same day. Told me I would have to wait until Monday for service to look at it. Long story short. They told me I was SOL, they had a mechanic shop they could recommend so I would have to pay union pricing. I left their GM Kevin multiple voice mails and emails. Never got a call or message back. So far I've put 2k in repairs. Only have about another 1.5k to go. Learned my lesson for my next truck purchase, that's for sure. Save your sanity and shop elsewhere. And Kingdom, you can still make this right, I'm still waiting for that call from Kevin. Thanks! read more

I went to Chevy Kingdom twice last yr in November and then again in January to try and buy a car both times I didn't because why they cars are affordable the problem is all those unnecessary BS fees they come up with to raise up the total price that I feel should be an option if you want and felted they were trying to play me and get over in the end so both times no car be careful with them and don't be afraid to walkout either . read more

Went here to get a new key made for my Chevy vehicle on my lunch break. They refused to make it because my vehicle has a Michigan title in my name. I brought in my title, bill of sale, Identification, and insurance. Worst dealer I've ever been to. read more

My fiance responded to an online offer for a used car at Kingdom Chevy on Saturday afternoon. On Sunday she was emailed an offer. She replied back stating she would be in on Monday morning to possibly purchase the car at stated price. When we arrived at the dealership 9am on Monday morning we were told by a salesman the car was sold. When Mike, who stated he was the manager, came to speak with us he first said the car was sold but quickly changed the story to it needing work and having to be sent to the shop. Mike was extremely condensending and spoke to us like we were children. They also raised the price on the car at sometime between her acceptance and the time we arrived. In short, it was a total waste of time and the manager acted completely clueless. read more

Kingdom Chevrolet - Copy of offer sent on Sunday - Car Dealers Near Me - Chicago, Illinois

Worst place ever. My husband purchased a vehicle here not long by ago; trading in an old one. The experience was nothing like I've had at other dealerships. It had a "ghetto like" vibe to it. Meaning the not organized, chaotic, and the staff were unprofessional and not that knowledgeable about the cars they were selling. We felt pretty comfortable with our purchase because the price appeared to be reasonably priced, and the carfax didn't report any major damage. If I could give NO STARS, I would. About 1.5 months later we received a call from our finance company stating we are more than 30 days late on the vehicle we traded in...WHAT????? Kingdom Chevy didn't send payoff to finance company; resulting in my husband and I receiving a late payment on our credit report. We phoned Kingdom Chevrolet and all they could say is "we forgot." Now, I have to go through the credit bureau to get this taken care of. That's not the worst thing that went wrong. We received a letter from the DMV stating that the car we purchased was a result of the hurricane that happened in Florida. You've got to be kidding me!!!! The letter specifically asked if we were made aware of this...NOPE! Now, we have to go through our states attorneys office to rectify the problem. As I stated above...GHETTO! read more

The lady that works in the service department has such a nasty attitude I was goin in for an oil change and she started giving me attitude for no reason I was being very respectful towards her and all she give me the whole time was a bad attitude I'm never going back there for nothing BAD CUSTOMER SERVICE read more

This dealership get's zero stars, I was forced to give them 1. Consumers, please trust all of the bad reviews on this site to be indicative of their practices. I am baffled by why it's prevalent in the auto industry for folks to be liars. Do they not understand that people will bad mouth their tactics to dissuade folks from doing business as well as do the opposite if they provide honest, ethical service. I hope that my below testimony will spare someone the agony of falling prey to their bait & switch scam. On Nov 19, 2019, I went on-line to initiate the purchase of a 2019 Chevy Traverse that met my particular specifications from Kingdom Chevrolet, 6603 S. Western Avenue, Chicago, IL. I was contacted the same day by Lenoir, from their sales desk who supposedly verified that the particular vehicle I had worked on-line Stock No.: 9295, Vin: 1GNEVHKW7KJ217623 was still at that location. I ask her repeatedly if that vehicle was in stock before I scheduled an appointment to visit the location at 7pm that same evening, and completed the financing application for 0% financing, which I knew I well qualified to receive, I completed the application at approximately 3:30pm that evening. When I arrived at the Kingdom Chevrolet location as I had scheduled with Lenoir (at 7pm on 11/19), my and husband and I were greeted by sales person, Chad, who immediately tried to persuade us to get another vehicle. We did not relent and after going back and forth with him almost 30 minutes, he returned with a manager who said the vehicle that I worked on-line was supposedly sold that day at 3pm. My husband and I knew that they both were lying; however, we left without a fuss. What I was disheartened and angry to learn this morning is that Kingdom Chevrolet did a hard iniquity on my credit report. I specifically informed Lenior that I only wanted my credit pulled for that precise vehicle only. I would have never agreed, or gone to that location had Lenoir not outright lied to me about the vehicle being on that premise. I tried to contact Kingdom Chevrolet to amicably have this matter resolved today at 9am - I spoke with Laura at the sales desk and left a message for Lenior, I then spoke with a manager who identified himself as Ray - who said he would have his General Manager, Kevin contact me. I attempted to call again at 2pm, and left a voicemail. I do not plan to attempt to contact them anymore and I have no more time to waste time with an unscrupulous business. I am however reporting their act of deception and reporting them for pulling my credit to the FTC, Better Business Bureau and CFPB. I am demanding that they initiate the process to have that bogus inquiry wiped from my credit report and I do not want to be shopped by them anymore. For the record, I consider myself to be a pretty shrewd shopper - this was my first time attempting to purchase a vehicle on-line. My other two Chevrolet vehicles were purchased from Jack Phelan's Chevrolet dealership directly, which in retrospect I should have frequented. I went to Kingdom Chevrolet primarily because it was in close proximity to my home. read more

Jesse and Michael: Dream team! These gentlemen are tremendously great at what they do. Their customer service is mesmerizing. They are very thorough and comprehensive. Also, they helped meet and exceed my expectations! I totally walked out of this dealership with the most amazing deal! read more

Please please please stay away!!!! 100 percent a scam dealership. The car I was looking to buy was priced at 19k test drove it and was ready to buy it. They gave me a price of 28.5K with taxes and plates. I was in complete shock and horror and very confused. I asked them wth this doesn't make any logical sense. His response was that the internet price was wrong and it was 25k wth.... how many people they get with the scam must be crazy stay away save your gas and time 100 percent a ripoff. Also the reply message is bogus and lie biggest scammers in the car business stay away!!!! read more

***Review only for manager/price negotiation & shady fees. Car I purchased has been fine, and I have not yet had it serviced at the dealership. I recently purchased a car and received a quote online that was the "true car" price. The true car price included the list price plus $180 total fees for "dealer fees and accessories". I test drove the vehicle and was ready to buy. To my surprise there was an additional $995 in "dealership delivery fees" added onto the price of the car; on top of the $180 "total" fees that were already included. When I told the sales person that I was not going to pay that, he went to the manager and got it cut down to $500. They said the fee was to deliver the car from Georgia and that they had to service it, etc. I still said I wasn't going to pay it because it wasn't included up front, so the manager came over, completely un-bothered that they were throwing shady funds into the price, and told me that I was already getting a deal for the "delivery price", which is normally upwards of $2,200. I told him that it should have been included in the "up front" price they had given me previously over email, and he went into a saga about how the system they use is old and corrupt, but there wasn't anything he could do about it. He also mentioned that he was not going to take it off and insinuated that I could leave if I didn't want to pay it. He said that the owner would never do a deal that is that low, and would never take off the delivery fees. Keep in mind I was about to spend $24,000 that day on a vehicle, and he was willing to lose the business over $500. We ended up purchasing the vehicle, but I mentioned to the sales person and manager that I was obligated to write a review about the "dealership delivery fees" to make sure others are aware. Be sure to build this into your price when you are looking. Many other reviews also seem to talk about this same issue. On a side note, I got a call from the dealership 3 days after purchasing the vehicle asking me if I was still interested in purchasing it. That was a good laugh. read more

If I could give Chevy Kingdom zero stars, I would. I had an appointment and had a check ready to go. I drove 3 hours to get there and they knew that. They couldnt get the vin numbers straight on the 2 Chevy Volts and didnt even know if the car could charge. We asked to see if it charged and he said we werent allowed in service but he would go check, 30 minutes later he came back and said it would charge. We asked for the inspection record and they didnt have one. They said if we waited 45 minutes they would be happy to do one and I agreed as I had already been there 2 hours up until that point. He asked us to leave his desk and wait in service. I agreed to buy the car once the service came back clean. An hour later the salesman came out and said "I have good news and bad news. The good news is it serviced 100% and is good to go, the bad news is we sold it while you were waiting" we asked how this was possible as it hadnt been serviced he said they went into the service area and purchased the car they didnt care about the inspection. We were told we were not allowed in the service area... not to mention he said they finished the inspection. How could that be possible? I asked to speak with a manager who was rude and unapologetic. "What do you want me to do show you an invoice? There are lookers and there are buyers and you were just a looker". I showed him my check and had told them the day before I had a check ready to go. The salesman was nice but the manager was aweful. I will never purchase a car from these people as long as they employ people like that. I was speaking to him while he just turned around said "end of conversation" and walked away. read more

My salesperson, Lathan, was very thoughtful and knowledgeable during the purchase process. He made it feel like the service and sales team were family and I was part of the"family". The people here work together and Lathan knew the process and explained it from the beginning. I wanted to know what, if any, documents I might need to bring. I brought them, picked a car and I drove home. I love my Chevy. GO SEE LATHAN NOW at Kingdom Chevy!!! read more

I was referred to this place by my law firm. Well, I spoke with Les and he was really nice and listened to my situation. I told him that I would be in last night at about 7:00. I got there and asked for Les and was told that he was a customer service rep and not a salesman. I said "Oh, okay" and was greeted by a salesman about 10 minutes later. He approached me with papers in his hand and said "Well, since no one else is helping you, I will" I explained my situation to him and he immediately started probing me about my current situation and basically told me to come back in 3 months with a grand in my hand and I could get a car from them. Excuse me? So, I was out there last night coming from Evanston and that's the treatment I got? Someone that never really wanted to help me in the first place? He never ran my credit because he told me I was stuck where I was at because of bankruptcy. He didn't ask for my license or anything. All in all, he was rude and not courteous. read more

To make a long story short DO NOT I REPEAT DO NOT GO IN TO THIS PLACE They are truly some fucking crooks...short version is I wanted to buy a car priced at $13.8k ok fine, I asked for a bill of sale including tax etc... The salesman has the nerve to come out from behind the wall of lies with a 4k increase to $17k and an unexplainable charge for an additional $1300 and I quote "Oh this is becuz the dealership is in Englewood" LIES followed by thief protection another LIE I couldn't believe Chris the salesman and Anthony the manager will create fairytales just to get a sale and towards the end when it was all.said and done had the nerve to get aggressive to end their not of not being able to bullshit me...Save yourself the headache and avoid this place...you've been WARNED!!! read more

I had a horrible experience here. I walked in with an approved loan check from my bank, poised to purchase a car they had listed. After working with the salesman (who was very nice, & accommodating), I was asked if they could try and beat the excellent percentage rate that my bank had already given me. I agreed to ONE credit check. They ran my credit SIX (6) times without my permission! Then, the manager increased the price of the vehicle at the signing, claiming that they had to charge extra for a security system on the car. This was never discussed throughout the LONG negotiations. I left that car on that lot, along with their shady tactics. read more

Came for a diagnostic, tech informed me it would be about 1.5 hours and the cost of $150 which will be applied towards the total of repairs, no problem I informed tech I have Car Shield. Once the problem was detected and solution offered another 1.5 hours was estimated by tech for a bill of $370ish and informed that Car Shield would only pay $50 of it. Confused as to why only $50 would be paid out, I contacted Car Shield regarding my claim. Car Shield informed me that the job along with the diagnostic should have only been an hr at the most. Long story short this location will attempt to bill you for unnecessary labor time. read more

I would give negative stars if I could. we traveled almost 2 hours to look at a vehicle that my husband and I personally called 3x the day of to make sure it was still there and available. we arrived only to find out the car was no longer there (as of the day before) and they couldn't explain why we were misinformed 3 different times. the used car sales manager said "it's gone and it ain't coming back nothing I can do about it!" and walked away. poor communication. even worse management. read more

EDIT: I advise you to look on BBB that warns about this company regarding "a pattern of complaint." While the problems are different than mine, they come down to the same thing: dishonesty. END EDIT I called them 4 days ago because I have an emergency and need a cheap car. The car is still listed on Carfax as of today. I spoke with Karl, explained my emergency and repeatedly said that I have to be sure I can get the car and drive away in 3 days. Karl kept saying that it's no problem. "I guarantee you are going to drive away here" Also, Karl said that they don't have one but several cars in the price range I was looking for. He repeated that on he next day when I called again to confirm becauce I heard something untrustworthy in his voice. Again he said that he has several cars in the price range available. He know about my emergency and that it's a 47 miles ride to their place. It turned out that Karl lied. They neither have the car that's still listed on Carfax nor any other car in that price range. Good sees everything. read more

Yep this place deserves a 1 star review. I read the reviews but they had a vehicle I wanted so I stopped in to see it. I worked with Jesse. He was a nice guy. Too bad he didn't follow up or I would have bought the vehicle from him. The reason for the one star review is there is another guy there Hakeem. Either he was plain lying or is a plain rookie and doesn't know what he was talking about. He tried to tell me that when you trade a vehicle in you still pay the full taxes on the vehicle you buy not the difference between what you traded in and your vehicle. I'm not stupid. So bottom line the reviews are true don't go here these guys are professional scammers. read more

Just like other people, I read the reviews here and was skeptical. LISTEN TO THE REVIEWS. This place has is absolutely terrible. Met with the manager and he was rude. Total bait and switch. Save your time and gas money. DO NOT GO TO KINGDOM CHEVROLET. Worst dealership I've ever went to. read more

This place sucks they take forever ever to service your car you have to call them 3 times before you get a response back and you get a messed up car deal don't even go there just look at the reviews read more