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    Kinetico

    3.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    Services - Kinetico

    Water delivery

    Water purification system cleaning and maintenance

    Water purification system installation

    2 More Services

    Water purification system repair

    Salt delivery

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    1 year ago

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    Culligan of Belleville

    Culligan of Belleville

    (8 reviews)

    We have a Culligan water softener and a reverse osmosis system. In combination they provide the…read morenecessary treatment for the horrid taste of Collinsville water and filtration to a level better than bottled water. The RO system does require filter replacements approximately annually. I called for annual service for RO and softener and was told it would be six weeks before a service tech could come. I scheduled as there were no other options. Our filters now exhausted, we resorted to drinking bottled water. Two days before the extended appointment time, I was called by the Culligan receptionist and was told it would be another two weeks, and there were no other providers in the area. I called Embrich Plumbing and in two days had a new R/O system and an upgraded water conditioner which requires no salt. They hauled away the 2 year old Culligan system at no extra charge. As a rule, I don't write negative reviews unless I've been subjected to inappropriate business practices. Sadly, even the best products, which I feel Culligan has always promoted, when poorly represented will fail.

    Culligan is a company that has been well respected for a long time. No longer. I have used…read moreCulligan for a few years now & their products & techs are fine. Their customer service & management are awful. They have managed to run this particular office into the ground. They are supposed to call, text and/or email before they show up at your home. That does not happen. When you call the office you will get an imbecile who says they dont have any of ypur info. But when you ask how dobyou send me my bill they will say they don't know and do you want to reschedule? The techs may be able to make it out in a few months but they are not sure. Ifvyou tell them to stop/disconnect service they will say um ok. Avoid this debacle at all costs!

    Kinetico - waterdelivery - Updated May 2026

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