I love this place. I don't get all the name brands that are out there but I also don't pay a huge…read moreprice, even for the name brands they have. I go in for specific things and I can usually find them. My brother-in-law turned me onto this place and I thank him. BillC.

I gave two stars and those two stars are for good products and that's all. We visited on July 25th,…read more2019 just after 8:30 pm. We were in search of Inverter Generator but there none in stock. A female employee informed us that they just had one returned by someone but it's the larger Predator 3500 which was really expensive. I asked if could get a discount for it being a return and she said, No it was never taken out of the box and everything is in the box. She stated, it was inspected and never used. After looking at it we decided to purchase it. We asked the guy at the register if I needed to buy oil, so he asked that same female employee who stated no there is oil in the box. We go buy gas and get to Legend Lake. It night, no lights other than flashlights and were trying to get our camp gear and pop up together. I get the generator out in excitement, ready to light the place up! Check the oil dipstick and its wet, empty but wet. Feel it and its oil, how could there be oil on it but it was never taken out of the box? Smell the gas taken and there was definitely gas in it before. The gas odor was strong. The bottom of the tank even looked wet. Remember we have gas but we were told oil was in the box, well there is no oil in the box for the generator that supposedly was never taken out of the box. The nearest gas station is closed, so we had to leave our stuff and drive 30 minutes away to find a open store. Not cool at all! I trusted the employee and I should not have!

Always great customer service! And they are staffed appropriately. Unlike other stores, they…read moreactually are available to help you and they are knowledgeable.

We went to Ace Hardware for a few items and asked for an opinion regarding a riding lawnmower that…read moreidles rough. We already changed the spark plug, air filter, drained and replaced the fuel, and were about to change the oil and filter. They also recommended we consider Sea Foam to possibly remove buildup in the carburetor. We purchased the Sea Foam and put the recommended amount, letting the mower idle for about 30 minutes. Their recommendation resulted in noticeable improvement. 5-Star customer service! Thank you for your time, patience and professionalism!

Always exceptional service and if the employee doesn't know an answer to my question they find…read moresomeone who knows the answer. You can always find some great sale prices too and I love the old school charm.

I am in SHOCK over the lack of customer service I just received at the outdoor garden area. I…read morewalked passed 5 young employees standing around the outdoor check out area talking about makeup and who knows what else. Not one said hi or asked if I needed help. I struggled carrying 4 hanging baskets, nobody asked if I need a hand or a cart. I will never ever come here again until there are better employees. Just terrible!

I needed some cleaning supplies so I stopped in at the hardware store. They have a big selection…read moreof Meyers Clean Day brand. I tried the lemon fragrance and it is very fresh smelling. The disguise cuts right through grease and I liked the shine in my path where I have cleaned! I recommend this brand and Becks service was helpful as always!

Hardware Hanks has an excellent supply of all essential tools of a Supercenter, in a convenient…read morelocal store. They let local vendors display their products there as well! The owners, know what is in stock and right where everything is. I found "Mrs. Meyer's Clean Day" cleaning supplies at an affordable price. Hardware Hanks also has a service department with a 5 star reputable mechanic. He repairs anything with a motor in a reasonable time and price. I was very pleased with the atmosphere of friendly locals stopping in to shop. They greeted me with a warm smile and I felt welcomed to the area. I will shop there for my hardware needs, snacks, candles, jams and more! Thanks Beck and Eric for all you do!

This review is long overdue. All of my interactions at Lemens Hardware have been great! A true…read morefamily style business that actually cares about their customers. They even have their dog Hank right in the store. I went in looking for a specific type of latex gloves, and they happened to be out of stock at the time, so Jim went out to his workshop and grab me a handful of his own at no cost. I've had my Samsung dryer break down and had tried to fix it myself, unsuccessfully. I called Jim come to do the repairs, for an exceptionally fair price and timely service. Always friendly, and always fair pricing.

It has been a long time since I have been to this location and has it declined. The appearance…read moreseems run down and there is junk everywhere, cluttered and difficult to find what you're looking for And difficult to move through the store because the isles are cluttered, probably won't be back here anytime soon.

I am a Snoopy superfan in a sense and they have had some awesome seasonal shower curtains. I went…read moreto get the fall one but they weren't unpacked yet. I asked if they could save me one and they were more than willing to save one and called me when it was ready! Was super happy that they went out of the way to make me happy! They seem to be getting stingy on the coupons, though. Starting to see less and less and their prices are quite expensive. I do think they have great quality on the kitchen supplies they sell but the store as a whole is a bit crowded.

The three gentlemen were very friendly. I had them move a heavy piece of furniture out of my…read morebasement to the garage. My hardwood floor received a scratch during the process, however they send a repair person out within 48 hours and repaired the scratch to our satisfaction.

I had the most wonderful experience picking up my jewelry today. From start to finish, the entire…read moreprocess felt thoughtful, professional, and genuinely welcoming. The staff made me feel valued and never rushed, and they took the time to walk me through each piece carefully. The craftsmanship is stunning -- every detail is exactly what I hoped for (if not better). You can truly tell they take pride in the quality of their work and the stones they select. Purchasing fine jewelry should feel special, and they absolutely delivered. I left feeling excited, confident, and already planning my next visit. Highly recommend!

We are currently talking to Katherine on hold, listening to her tell another employee that my wife…read moremade her so mad she wants to punch her. What did she do to deserve that customer service? My wife asked for an itemized receipt to explain additional newly added costs, they refused, then she asked for a refund, they refused. Katherine got aggravated and demeaning when asked to see my wife's point of view, and they went back and forth. No one yelled and nothing personal or rude was said. Katherine then agreed to a refund, put us on hold and went around the office telling people my wife was mean and screaming (she wasn't). I don't know if Katherine knew she was on speaker phone but we started recording because she was misrepresenting what happened. But then Katherine vented to a co-worker and threatened to punch my wife. We have it on recording in case of legal needs, but you might want to know the employees at this business are this unstable when asked for itemized invoices. I'm sure she made a mistake and was just defensive, but the way she emotionally escalated this was really inappropriate and then threatening. Not sure if they know they still have us on hold but now Katherine is talking to Bob in the background.