Jenna Pineda helped me purchase an investment property in Clarksville TN. She was amazing. Her…read moreattitude and hard work was what made me want to write this review. I live in Hawaii so Jenna was out at the property non stop on video showing me every detail that I wanted to look at. Anytime I texted or called she answered or responded immediately which is hard to say for other agents I have worked with in the past. I will definitely be using Jenna again for my future homes in TN. Thanks Jenna!

We are shopping for a rental, which isn't a very common thing for realtors in the Nashville area -…read morebut Jessi S. was awesome and suggested areas to check out, doing so in her own time without being able to bring us on due to our circumstances. She went out of her way to show us kindness and it was very appreciated. We will definitely be looking to her when we are buying next year!

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

Arlo is exactly the kind of real estate agent we hoped we could find as we sought a home in the…read moreNashville area (while moving in from out of state!). Can't say enough good things about our experience with Arlo and his team. The special thing about Arlo (and his team) is that he's 5 stars across the board: 1) He's a PRO: Absolutely professional, yet personable and warm, from start to finish. 2) HE CARED ABOUT OUR GOALS: He's all about knowing and understanding our goals in a multi-dimensional fashion - not only about the house itself, but the surrounding neighborhood, city, county and other "x-factors" like school district, any relevant crime statistics and even local restaurants and fun stuff to do in the area.... he does an amazing job at implementing all of those things with nuance. 3) PERSONABLE & INTUITIVE: Arlo is never pushy. Things never feel rushed. If we needed to spend some extra time visiting a property to get a sense of it, he always made sure we could do that and he would give us the space to do so without crowding us with small talk; we felt we could imagine living in a space because our viewings were comfortable in this way.... Yet when time was of the essence, his timing was always snappy; he was on time, and we never felt any time was being wasted in the process. 5) EXPERIENCED: There's overall sense of experience and expertise with no hype; he was always positive, yet very clear about any negatives with a given property or the market overall, he kept things very objective and about our particular goals. This was a big plus. My wife and I sensed that he never forgets that this is a big life decision and always allowed us the space and time to think, take things in, and the space to ask any questions. If he didn't have an answer (which was rare) he'd find the answer fast. 5) GREAT COMMUNICATION; fast and detailed with no fluff. We always got the answers we sought and his response time never left us feeling like we were in the dark or didn't know what was coming. This kept the stress levels nice and low... especially appreciated during escrow and around closing! 6) CONFIDENT YET NEVER ARROGANT: He's never arrogant, and there's never any ego. He has a calm confidence (the kind that can only come from extensive experience). 7) Just a GOOD HUMAN: Arlo's a nice guy, but also an experienced and astute negotiator. We got a good, fair price and I always felt he was advocating for us while keeping things fair in an overall sense. This kept everything on track with the seller and the seller's agent. This can be a huge factor in securing a great home in a competitive market and he was really great in this key area as well. If you're seeking a great agent, your search is over; Go with Arlo. You won't regret it. We didn't know him before working him on this purchase, and we feel very fortunate to have found him. Adam & Natalie Watts

Arlo and his team are great! We used them to sell our home and the entire process was smooth. The…read morecommunication was too notch! They took care of everything, going above and beyond to help us any time we needed it. The market is a little weird right now and it was 21 days from listing to close! Super impressive! Arlo is very responsive, knowledgeable and a great negotiator. Highly recommend!

I had the good fortune of working with Chris and Kelly Phillips from Dec. 2022-Feb 2023. As an out…read moreof state executor, the Phillips team was extraordinalry helpful at looking at all my options for selling my cousins home in TN. He helped me explore pro/con of MSL, auction, flippers and auction for content. It was amazing the options available and his willing and patience in helping me make the best decisions for beneficiaries. Note: I did go with Chris and MSL and IT WAS SO WORTH IT! There was not pressure from the Phillips team...just information and kindness! He also provided rvaluable information for home clean out by P's & Q's. Greatly appreciated! if you have a home/property to sell -- give Chris a call!

Chris helped us find our new home while we were moving from out of state. He made the process so…read moresmooth for us. We came into some issues with our lender, and Chris went to bat for us. He was there for us emotionally and truly became a friend to our family. He came highly recommended from a good friend of ours and we got to experience just how great he was for ourselves. We wouldn't have been able to do this without Chris.

TLDR: Sara was phenomenal. She expertly guided our relocation despite us having limited time and…read morelocal knowledge, helped us quickly narrow the Nashville metro, negotiated our dream home while we were out of town, and supported us end‑to‑end -- even connecting us with great contractors after closing. I saw someone else write it but it is true - 5 stars isn't enough. Sara was absolutely amazing to work with. We were relocating to the Nashville area with very limited time and little local knowledge and she exceeded every expectation. She started with thoughtful, thorough prep to help us understand the different areas of the Nashville metro, then efficiently took us all over so we could quickly get a real feel for each neighborhood. She helped us narrow our search even further and ultimately guided us into contract on our dream home -- all while we weren't even in town. Sara was exceptional in helping us think through negotiation strategy. She supported our asks, clearly explained the risks and tradeoffs of different offer approaches, and made sure we felt confident and informed every step of the way. She truly understood our needs and advocated for us. After we went under contract, she didn't disappear -- she connected us with fantastic contractors and vendors to help us make improvements to the house. Her network for home improvements is incredible. If you're relocating, buying from out of town, or just want someone who genuinely has your best interests at heart, use Sara and Moving Music City. She is knowledgeable, strategic, supportive, and an absolute joy to work with. We couldn't recommend her more highly.

Working with Hanna Chatfield and the team at MMC was truly an incredible experience from start to…read morefinish. My partner and I began our home search in January 2025, knowing we wanted to buy eventually but not feeling rushed to find the right place. Hanna was patient every step of the way and never once made us feel pressured - something we appreciated so much as first-time buyers. Early in the process, she connected us with a fantastic mortgage lender who helped us navigate the complexities of getting pre-approved with non-traditional freelance income. Hanna was always available to answer our many questions and made sure we felt informed and confident throughout the process. She was incredibly generous with her time, always making herself available to tour homes with us and carefully pointing out anything that might be a concern. It always felt like she was truly looking out for us and protecting our interests. This February we finally found our home, and Hanna guided us through what felt like a very fast and sometimes wild process with total calm and expertise. She offered thoughtful recommendations when we asked, but always respected and supported our decisions rather than ever pushing us in a direction we weren't comfortable with. Thanks to Hanna, we are now proud first-time homeowners. Beyond her professionalism and expertise, Hanna is simply a genuinely kind and caring person. During our home search our dog became sick with cancer, which slowed down our process for a while. Hanna sent the sweetest care package for our dog, and that gesture meant so much to us during a really difficult time. We truly could not recommend Hanna and the MMC team more highly.

Rhonda has bought and sold my last 3 homes and I wouldn't use anyone else. She is very easy to…read morecommunicate with, shows up and does the work with integrity and professionalism. Plus, she has a lot of experience in real estate and in this area. Do yourself a favor and hire her as your realtor.

Rhonda Baskin is an amazing real estate agent in the Franklin, TN area! She is dedicated,…read morepersonable, knowledgeable, detail oriented and a great negotiator. If you want a realtor who not only gets the job done, but in a seamless manner, you must contact Rhonda!

As first time homebuyers, we were looking for a top notch agent to guide us through the process. We…read morecertainly found the one! Holly made every step of the process seamless for us. She was able to arrange multiple viewings within the same day to accommodate our busy schedules. Once we had found the right house, she had everything lined out for us. Completing the paperwork was painless. She provided multiple top-notch suggestions for everything we might need--inspectors, bankers, insurance agents. We knew she had everything in order for us, but she also provided updates as progress was made and as she needed action from us. We will be recommending Holly to all of our friends and family who are seeking a realtor in the greater Nashville area!

Holly is the best realtor I have ever encountered. She is professional, friendly and a go getter. I…read morewould recommend her to anyone. Any questions you might have during the process are answered quickly and accurately. I have never had anything that required a lot of work go so smoothly. Holly you are awesome.

As first time buyers in the USA, we needed expertise, knowledge of the process and an honest,…read morehelpful approach, and we got all of these with Jennifer. From the initial home viewings, Jennifer's knowledge of the areas we were searching in, and schools was invaluable. She was always prompt to respond to my (many!) queries and was always available to arrange viewings in super-speedy time, often the same day or the next. When the house buying process was underway, Jennifer's negotiation skills came to the fore all the way through to closing, and beyond, to ensure that we - the buyers - were happy with any issues pre and post closing. We felt very well looked-after with Jennifer as our realtor and would not hesitate to call on her services again, or recommend her to others!

Jennifer has made our first home-buying process painless. She is very thorough, responsive, and…read moreall-around excellent at what she does. Jennifer led us every step of the way and we were never worried about something falling through the cracks because we trusted that Jennifer has it all under control. She has also surrounded herself with a team of very competent people (lenders, home inspectors, carpeting, home insurance, etc.) who were all a pleasure to work with. I would highly recommend her without hesitation. Thanks for helping us find our first home, Jennifer!

Alaina was my realtor for 4 or 5 years, and she never gave up on helping me find the right home…read moreeven though I thought it would never happen. We looked at several properties each year and she always gave honest advice even encouraging me to dig in a do more research before buying a particular house, she was absolutely right. She didn't discourage me from it and was there to help me if that was what I wanted, but I'm glad she spoke up because I don't think I would have been happy. After I finally closed on my home I had an unexpected issue, and she stepped in to get it resolved, even though she didn't have to. That kind of dedication and integrity is rare. Alaina is truly awesome, and I highly recommend her to anyone who wants a patient, knowledgeable, and caring realtor.

From the owner: Alaina is an Agent that brings over 30 years of customer service to your transaction. She is bold…read morebut compassionate and is devoted to achieving client satisfaction. She is ABR Certified and uses successful marketing strategies and products to sell homes in Middle TN. She leads Buyers through each step with care and concern for their dream of owning a home. Her Sellers always receive professional service with strategic price planning, photos, video and website exposure of their home regardless of size or price. White glove treatment and a personal touch set her apart in the market.