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    Kim Peter D DDS

    3.0 (11 reviews)
    Closed 9:00 am - 1:00 pm, 2:00 PM - 6:00 PM

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    7 years ago

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    5 years ago

    Do not rely on their word! Was told my insurance was accepted and it wasn't so I had to pay out of pocket for services rendered.

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    Woodbridge Family Dental

    Woodbridge Family Dental

    4.4(14 reviews)
    1.8 mi

    I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

    Great office and staff. Called beforehand and the receptionist was able to schedule something later…read morein the week for me. The doctor was phenomenal. He took the time to explain not only what he was doing but why he was doing it. Breaking down the procedure to make it easily digestible was very welcomed. Also, he was friendly throughout the appointment which was a nice touch.

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    Woodbridge Family Dental - We have a new referral program in our office ! If our existing patients refer a friend or family member to our office, upon c...

    We have a new referral program in our office ! If our existing patients refer a friend or family member to our office, upon c...

    Woodbridge Family Dental
    Woodbridge Family Dental

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    Lake Ridge Dental Care - Dentist Near Me

    Lake Ridge Dental Care

    3.1(52 reviews)
    1.9 mi

    After moving back to the NOVA area, I was happy to get back to Lake Ridge Dental Care!…read more There are alot of dentists out there but once you meet the dentists & staff here, you'll realize you've found the best! If you have any gum issues DR FISHER CANT BE BEAT & Dr Karbasi is always caring and will answer any questions you may have. While some of the hygienists do come and go and have their own way of doing cleanings etc, you know what you'll get with Dr. Fisher & Dr. Karbasi which is most important, their chair-side manner is TRULY the very best!!!

    I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

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    Lake Ridge Dental Care - Invisalign Dentist

    Invisalign Dentist

    Lake Ridge Dental Care - Invisalign Dentist

    Invisalign Dentist

    Lake Ridge Dental Care - Sedation Dentist

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    Sedation Dentist

    Dedicated Smiles

    Dedicated Smiles

    3.7(6 reviews)
    1.9 mi

    This man has utterly butchered my mouth. He did two root canals on the same tooth, because he did…read morenot like his own work. Those two root canals were done within 5 days of each other. I told him the tooth was moving after the second root canal and he told me sometimes false sensations occurred because of the obliteration of the nerve root. Fast forward about a year and I have an infection in my jaw burn. I literally have a huge knot in my jaw and the tooth is so painful I cannot eat. My gum is receding around the tooth because of multiple traumas from multiple root canals, infection, and extraction of the same tooth. I have bone splinters sticking out of my gums that have caused a large ulceration on my tongue. It hurts me to eat, it hurts me to talk, it hurts me to swallow my food. I will have to have oral surgery to cut my gums open and grind down the bone shards that are sticking out of my gum. I will also lose the tooth beside the one he butchered, because of the gum receding has exposed the root and nerve. Dr e will commit only to paying for the oral surgery. He will not restore my mouth to the level it was when I walked in his practice. He's trying to negotiate with me, it's suggesting half measures to fix it. It is half measures that brought me to this. I am following complaints against him with United Concordia insurance, and I am filing a complaint with the Virginia department of healthcare professionals. The final tool I have to make this man pay for what he has done butchering my mouth is to mount a 4 by 8 sheet of plywood in the back of my truck. It will say, dedicated Smiles butchered my mouth. I will park it in front of his business every single day while I frequent other businesses in the shopping center and spend my money. My God this man has cost me misery. If I can close the doors to his business it would be a public service to the rest of the community. He is dangerous, and does not hold himself accountable for the damage he does. For God's sake do not let him do to you what he has done to me.https://www.yelp.com/writeareview/biz/ou8n8ykHaQt-cRJOxUPjhw?review_origin=mobile-site-question-based-entrypoint&toast_recommend=no

    I saw Dr. Colina and I was impressed! The previous dentist I saw (different practice) wanted to…read morecrown all of my back teeth! Dr. Colina showed me where I only had a broken filling! I was very impressed with the office staff as they were extremely courteous and efficient!

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    Dedicated Smiles
    Dedicated Smiles
    Dedicated Smiles

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    Kim Peter D DDS - oralsurgeons - Updated May 2026

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