Updating an earlier Review:…read more We revisited South Springs Dental, during which my wife did get the cleaning she did not receive before. She was pleased with the Hygienist she had this time, and it was a good overall experience. We do use a Dental Discount Plan, which names South Springs as a plan member, and the pricing they quoted for advanced services was indeed discounted. So, perhaps our initial experience was just due to short staffing, training and new system software. Glad we gave them another chance.

I've always had a rough experience with this dentist. With having to come back multiple times for…read morebotched fillings and pain from them. A hole was also drilled in my mouth by mistake during a filling and nothing was said. When I got home and the numbing wore off and I looked in my mouth I could see an almost dime-size hole in the back of my mouth. There was also a wad of bloody gauze by the hole, so clearly they knew they injured me but said nothing. It was painful and difficult to eat anything for a few days. The staff (Dr. Fraizer & assistant) never said anything while I was there and I had to call myself and tell them, and they didn't even believe me until I emailed a photo to them. Ever since Dr. Frazier left it has gotten much worse than it already was. There has always been a high turnover rate in staff since I have been a patient there. There is a new face every time I come, so there is never the same person working on my teeth. It's an unsettling feeling as someone who already has anxiety about the dentist. At my most recent 6 month cleaning I didn't see the doctor until over an hour after my appointment time. I was there in total over an hour and a half. The doctor, hygienists, and assistants were bouncing between patients the whole time I was there. During my exam I barely felt her scrape my teeth to remove plaque. And once I got home and looked at my teeth to no surprise there was still a high percentage of plaque left on my teeth. At least when Dr. Fraizer was there she cleaned my teeth thoroughly. This place is unprofessional and exams are rushed. Thankfully I'm moving soon so I won't have to come back to this place. I do not recommend this place to anyone. Typically I'm not one to complain but this is the worst dental experience I've had in my life.

If any one is looking for dentist Powers Dental is a very good clinic. I'm having implants The…read moreprocess started with Dr Cole at AMOS Associates in Maxillary surgery Then next door Powers So both clinics have wonderful staff kind courteous knowledgeable Your care is very important to them So! 5 stars D Hiatt

Front staff never bothers to actually answer phone. Always lets it go to voicemail…read more Have desirable hours, but you can't use if nobody answers!

Staff at front desk specifically the lady with the bun is rude after I was trying to educate her…read morestating giving me information on another patient was a HIPPA violation , dentist was very rude . I would not recommend going here at all . Try somewhere else and don't waste your time . I've seen them respond to others but on the contrary in person they're very disrespectful. Never met such a rude clinic , the only person there that was nice was the dental assistant.

The best! Everyone there is amazingly friendly and professional. Dr. Beck has done wonders for my…read moreteeth, even after years of abuse. Roy, Michaela and the beautiful tech whose name I don't know -- all smiles, always helpful. No scolding! (which is what kept me from dentists for years.) Love this place, and highly, highly recommend.

Need to see a Dentist as I was visiting from out of town and needed something checked. Made an…read moreonline appointment on Friday and was confirmed via text same day, despite the office being closed. They confirmed the appointment several times including day of. Easy access to get to the office and they are right off the elevator. Nice lobby and was greeted upon entry and given the normal new patient routine. Got called back before finishing things on the iPad and got to finish while talking about what was going on. Petra (so sorry about spelling) was such a sweetheart. And the dentist was a delight too. I already forgot his name. Tisk tisk. Anyhoo the exam went fine and I appreciate that he gave recommendations for next steps as I wouldn't be returning to this office for the repair. I was pleased with the level of service and ease of making and appointment.

My original dentist retired so I was forced to seek another provider. I am ECSTATIC that this…read morehappened because there so so many impressive aspects of this practice. They are the nicest group of people I have ever encountered. They use the latest technology that includes all of them wearing ear pieces so that everyone is aware of what is happening at every point of the patient visits. I am one of those people who has a horrible gag reflex when getting bite wing X-rays and I also have a pretty thick tori which gives rise to my need for their latest technically. The office is beautiful too. Need I say more?

This dental practice charges a $75 cancellation fee if less than TWO DAYS NOTICE to reschedule an…read moreappointment. If you're a busy professional who may need to make last-minute (or even 48-hour changes) to your schedule, this practice won't work for you. This is compounded by their reduced office hours -- some partial days, etc. during the week. And yet, if you have a dental emergency and try to get in at the last minute, you just can't -- or it's very difficult. Generally not very accommodating. I also I had an implant procedure that didn't go well -- the implant post fell out of my mouth after a 1 1/2-hour bone graft procedure to put it in. While I was patient with this situation, they don't extend the same flexibility and courtesy to their patients.

They charged me full price for something they said was cosmetic and that they wouldn't be able to…read moredo through insurance, then collected the full payment from me, and then submitted to my insurance so that they could be paid twice. They also canceled an appointment and charged me a no show fee. Doesn't seem ethical. I'll never go back.

The staff and the Doctor are amazing. I usually dislike going to the dentist but coming here has…read morechanged my view all together! -Mrs. Moss

The doctor and staff were nice and professional, but do not take their estimate as a trustworthy…read moresource. I had a filling redone that was not urgent; the staff did not check to see if I had a waiting period before being able to get some services with my new insurance. I ended up having to pay out-of-pocket for the full expense. I've never had a dental office have this lack of regard before. Also, in hindsight, I don't think I needed my filling redone and wish I wouldn't have had the service in the first place. I think they push unnecessary services. I definitely felt like a wallet.

They were perfect. I was able to get a filling done, plus cosmetic work on my front tooth which…read morelooks perfect

Amazing staff who are friendly and kind. Thorough dental exams and cleaning. Highly recommend!read more

I had a really bad experience with my last dentist. I lost my trust…read more Going to North End Dental has been a breath of fresh air. I've had 2 crowns installed, the fit perfect the first time and feel really good. I am looking forward to having 2 implants in July. I'll let you know the outcome. So far, very good

NED, whoever peddled the AI voice program that called me should be run out of business and your…read moreoffice should get a refund. It took perhaps two sentences for me to realize I was not being spoken to by a real person. I asked if it was a real person speaking to me and it said it was. Then, although my name is Rebecah, not an uncommon name, it referred to me repeatedly as REBicca. It asked me about how I came to have dental problems, and after I said it started when my family joined a three ring circus and then later, when I went above the atmosphere in a Space X craft, for which the voice congratulated me, lol, I hung up. It repeated itself, and interrupted several times. Inefficient product, to say the least. It's quite wrong and inappropriate to not inform people right away that the voice is an AI program. If this practice can't afford a real person to respond to inquiries, and doesn't care about patients enough to make calls in person, I want no part of it.

I've been seeing Dr. Roubal and her wonderful staff for many years and trust them completely with…read moreall of my dental needs. In fact, my entire family sees Dr. Roubal. As a bonus, they are a great group of office staff/hygienists who are kind-hearted and genuinely friendly & interested in their patients. They answer all of my questions and always have time for me. Very professional, as well - I'd recommend Dr. Roubal to anyone.

What an amazing dentist! The entire staff is welcoming, and 120% professional. I would recommend…read moredr. Debbie and her staff to anyone. She did wonders with my teeth...I never thought that the highlight of my day would be going to the dentist! The hygienist, Krystal (sp?) is also absolutely outstanding!!!

My husband and I love to do our dental checkups all in one long appointment, and the staff in this…read moreoffice are very happy to see us! Everyone we see is sweet, listens to us, and makes great suggestions for improvement. We had been to 4 other dentists in this area, trying to find good ones, and now I feel confident when I go there. They gently point out areas that I'm neglecting, and that really helps. It's not the least expensive dentist we could go to, but this is where I feel safe!

There are many fine dental offices in Southern Colorado competing for our mega-bucks. The doctors…read moreat this office are highly competent and caring. I trust them completely. They deserve a 5 star rating. But an office is only so good as the back office staff. When we're spending many $thousands on anything, in this case our mouths, it would seem we deserve competent billing. Today, I was charged ($$$) for the second time, for my doctor's review and confirmation of his original diagnosis from the last visit, for which I was also charged ($$$). No work was done on my teeth then or today. I have two dental plans, both of which cover 100% of diagnostic examinations. I questioned why I was being billed again for covered services, pointing to the patient record on their screen verifying the insurance coverage. The response was an argument. Then, as I prepared to leave, I was required to pay *in advance* for dental work which may or may not be done at my next visit. (!!) Other medical billers will make a phone to verify coverage. Not here. They bill you. This is unfortunate. The doctors at Premier Dental deserve more competent support. So do we, the patients.