I would avoid this place at all costs. I had a very poor first session that was rushed due to an…read moreinternet issue and complained after each of the sessions I had with them but they have been awful. India seemed have no problem admitting their errors in person but denying them on email. Admitting changes to the way they do things, but all at my cost. I wish I'd paid more attention to the poor reviews.

AVOID THIS THIEF'S BY ALL COSTS…read more My appointment was booked by Sophie the receptionist, and I was informed my patch test is free and if I decided to go with further treatment I would be charged for it. she asked for upfront £50 deposit payment to secure my booking and she also confirmed my patch test is free with the consultation however the £50 would be kept on my account if I decided to go a head with future booking. DO NOT PAY ANYTHING BECUSE ITS A TRAP India the salon owner confirmed after, the FREE patch test mentioned patch test is NOT free and then charged me £50 for a small patch test on my finger, also she wanted more for the consultation which was deliverd very poorly and I refused to pay for it ,because no business charge for the patch test or the consultation. I been to few places before and what India was making out to avoid the refund was absolutely ridiculous, she made up some stupid invoice and emailed me , trying to justify shes done a favour otherwise she would have charged £80 in totall , for consultation and tiny patch test ! Her attitude and customer service was so bad that i would just avoid her. # No honour amongst thieves!! Due to tough times I understand clearly is been difficult financially for their business so happy help # CHARITY The business looks dead so they try to take what they can, just be aware of it...

Gaia Lifestyle has two clinics in Cardiff, one in Pontcanna and another in Roath. They are…read more'dedicated to creating awareness of the benefits of Complementary Therapies, Ayurveda, Yoga and more'. Positioned around the corner from The Feet and Face Place, which provides a plethora of treatments that deal with looking good on a pretty superficial basis, I have to admit preferring the Gaia approach to health and beauty. It's not as flash as The Feet and Face Place, but it offers curative treatments as well as the purely cosmetic. It also provides Ayurvedic nutrition and lifestyle consultations, which deal with health and beauty on an essential level. (One thing in their favour is that the The Feet and Face Place offer Reflexology, which certainly does work on a more profound level than their other treatments). The Gaia Lifestyle Centre in Pontcanna operates an appointment only system, (as does their other clinic). They do not provide a reception as such, and so bookings are made with the individual practioners. A full list is available on their well maintained website. www.gaialifestyle.com/

Gaia's Ayurvedic treatments were what attracted me to try this place out, and I can only report…read moreback on this small area of their far wider range of holistic alternative treatments. Ayurvedic massages are meant to be incorporated into part of an overall treatment programme, often also incorporating yoga and nutritional advice. The practitioner at Gaia starts off by having a consultation with you about your lifestyle and then goes on to suggest massage treatments, and offers advice about yoga practice and nutrition. What I am most keen to tell everyone about, however, is the divine Ayurvedic Shirodhara treatment available here. This is also known as the 'third eye drip', which sounds far less appealing than it actually is! Basically, you start off enjoying a face, neck and scalp massage, and then the practitioner sets off a flow of warm oil onto your third eye on your forehead, creating the most unbelievable feeling of relaxation and peacefulness. I would actually go as far as to say this treatment totally transports you elsewhere, inducing a kind of dream like state without actually sending you to sleep. I can't recommend it highly enough, based on my own experiences!

Thai Beauty & Massage is a peaceful haven on Clifton Street. It's modern interior exudes comfort…read moreand peace. They offer a range of beauty treatments including manicures and pedicures, acrylic nails, waxing and facials, but it's the Thai massage that always brings me here. I was a complete convert to the joys of Thai massage when I ended up staying in Thailand for about two months about twenty years ago. Before arriving in Thailand I had spent a month in Rishikeshi, in North India, undergoing a rigorous course in Hatha Yoga, and so I was utterly thrilled to discover that Thai massage offered me the same kind of health benefits that can be achieved with Yoga, but without all of the discipline and hard work! I'm nothing if not pragmatic! In Bangkok I used to visit a temple for my treatments, which was an amazing experience. All the temples have gardens and the area where the massages took place was in a massive room with vaulted ceilings that were held aloft by a series of soaring pillars. This meant that there was no need for walls, and so the gardens were in full view with the scents of the flowers hanging heavy in the humid air. Visiting Thai Beauty & Massage is not quite the same kind of experience, but what it lacks in grandeur it makes up for in style. They provide a number of different Thai massage options. The full body massage is really inexpensive at £30.00, and an aroma massage is £35.00. Both last for one hour, as does the Thai steamed herbal massage (£40.00). There are two half hour treatments, both costing £20.00.

i have had back pain for over eight years now and i would normaly visit a spa in newport for a…read moremassage once every two weeks. my mum told me about this place and had alot of good things to say about them. she perchesed a gift voucher for me so i went and tried it. it is well located and there is street parking out side. i felt very wellcomed by the staff. it was very different to a brirtish style spa becaes the massage is done on a thin soft materess on the floor. this is so that the therapist can put her full weight in to the massage witch was very strong as i asked for and all of my body was worked on and streched. it was fantastic i have to say it was the best massage i have ever had. the room was well decorated and had a warm light and soothing sounds of thai spa music. it lasted for one hour and the time flew by. after that i was offered a cup of tea and sat and talked to the staff. now i go there every two weeks and it has helped me alot. it takes out the tention in my shoulders and back and the next morning i feel great. the price is so good i pay 30pounds for one hour. i paid almost twise that at outher spa's and had half the service. i have to thank my mum for that first time. i have recomended all my friends and they all enjoy the great massage they have. one of my friends lee has a two hour massage every time he goes. i know they do aroma oil massage and herbal massage as well. but i prefer a strong thai massage. my only comlaint is i didnt know about it sooner.

I used the pharmacy for my rabies vaccinations - it was a great service - really accommodating and…read moreefficient

I went to central pharmacy asked to meet the pharmacist . The staff behind the counter were…read moreextremely rude. They made it clear that they did not want to see anyone even though it was only 4 pm and each patient slot is only 15 mins long. After requesting to see the pharmacist repeatedly they told me to come back at 5pm I went back at 4.45pm and waited til 5 pm. first they totally ignored me when I asked for pharmacist they said he was not seeing anymore patients for the day. When I questioned why they asked me to come back at 5pm if they had no intention of seeing anyone they had no answer. the pharmacy closes at 6pm. The old lady behind the computer just kept giving dirty looks and then denied that she told me to come back at 5 pm. There were no patients in the queue waiting for the pharmacist. Rude behaviour liers and wasting peoples time.

My main issue with this place is, surprise surprise, the price. The actual salon is quite…read morebeautiful, laid out in that relaxed, slightly new-age, high-market way you would expect from a salon. I only went to get my nails done but I definitely won't be going back regularly. The cheapest manicure treatment that they offer is £17.50, for a standard nail shape or cuticle fixer. To be fair, it's not as though you don't get your money's worth with regards to time. The longest treatment that they offer for your nails lasts for something crazy like an hour and a half. Salons, in general, scare me a little bit. I was recommended this one by a friend and was put off for a little while by the pictures of strange electronic machines all over the website. They seem to be used for slimming. I'll just eat less, thanks.

I would not recommend this place. I was kept waiting half an hour for a 930 am appt - the excuse…read morefor this was that they had to get the room ready!! I was the first appt so thought that was shoddy. Decided to give it another go and was telephoned the day before informing me that my appt had to be cancelled as they had double booked. Very poor customer service.

The park plaza certainly is a jack of all trades. From the fabulous hotel itself to the excellent…read moreLaguna bar and this, the spa and gym smack bang in the middle of Cardiff. A friend of mine was a member there and so suggested I come and try it out for the day. Of course we bypassed the gym and went straight for the equally taxing pool/steam room/jacuzzi. The pool area is an oasis of calm in the middle of a very busy city. The walls are tranquil blue and it's has the feeling of being pure indulgence. The water is treated with a combination of UV and chlorine which means you don't get that OTT feeling of dry horrible skin that you get in other pools that just use chlorine. People watching is great here, for some reason the most beautiful men in Cardiff chose to swim at this establishment. Great if you're a bit of a perve like me but it's advisable to keep your wits about you to avoid drowning.

In this area of the city centre there are at least three good gyms all competing for membership:…read morethis, the Laguna Health & Spa at the Park Plaza Hotel; Vitality, around the corner, which is based upstairs above Henry's Bar on Park Place and doesn't have a pool; and the Hilton's small LivingWell gym, which can get busy during peak times. This cluster of gyms in close proximity has created plenty of competition between them to attract membership, so there are usually some promotions on at each of them to try to lure you in. The Laguna is good for those into swimming, and its pool is filtered using UV rather than just chlorine (unlike the Hilton's LivingWell pool), which makes for a less chemical swimming experience. They have a relaxing jacuzzi and a steam room next to the pool, and the changing rooms are very smartly done out. Here you definitely get the feeling you can indulge rather than just exercise hard, and it's a relaxing space to spend some time after work or at the weekend. If you want a real treat, the spa also has a range of beauty and relaxation treatments, most of them fairly expensive (as is the case with most spas). They also have a proper gym, of course, and about 35 exercise classes a week (unlike the Hilton LivingWell, which has no space to hold group classes). The gym has cardio vascular stations including treadmills, rowers, cross-trainers, steppers and walking machines, plus fixed resistance stations, a free weight area, a warm up and stretching area, a Power-Plate® Machine, and screens showing sport, news and music while you work out.

There are some good things about Superdrug, one must be fair. Shopping is okay. Well marked isles…read moreand competitive prices. But when it comes to "buying" at Superdrug, it is an experience I never look forward to. I was brought up in a time when the saying ran; "the customer is always right". In other words, the shop and the staff would bend over backwards to make your time with them so pleasant that you would not only be pleased with your purchases, but you'd definitely return for more goods and the genuine warmth of their personality... PLUS... you wouldn't hesitate to tell your friends what a lovely place to shop at. However, at Superdrug I always feel as though I'm left pummelled when I "eventually" get myself and my purchases out that front door. Last week was no exception, and the main reason I decided - once and for all, to write about my HORRIBLE time. After lengthy queueing, and when you finally get to the till with your chosen items, your eyes, ears and brain are immediately assaulted by a barrage of offers from the assistant who tries desperately to entice you into buying further goods that "just happen" to be left "floating around on top of the counter". Each time you say, "no thank you, I have what I want", still undeterred he/she goes prattling away with more sales pitch patter as if so totally brainwashed by their spiel, the fact you're still standing there seems to be of little consequence to them. They must at all costs finish their monologue. Something all staff have been told to do by "management" I'm sure - the same is done in Poundland. But in the end the staff are merely recorded voice boxes sprouting out the store's discounted offers. All of which is neither enchanting or appreciated when you've simply gone there on a particular mission. So, instead of contentment, you feel like you're being hammered into financial submission. My fun time is when it comes to pay. ALWAYS. Assistant: "Have you nothing smaller?" (I'm positive these people never want to go to the bank for change) ME: "If I had smaller I would surely give it to you. Sorry, I haven't been to the bank today, but I'm on my way". Assistant: "BUT I DON'T HAVE ANY CHANGE". ME: "Staff here always say this to me, and funny thing, when eventually they open their tills, miraculously change appears. Anyway... this is what I have, and as my purchase comes to £15... which isn't a meagre amount. SO... do you think you could check with your other operator's tills to see whether there's change in those, or... at least CHECK in your own". Assistant: "You're rude". ME: "Excuse me... I'm being rude? I thought you were here to assist?" By this time the Store Manager sees what's going on and tries to be of service. (I must emphasise; BE OF SERVICE - something I thought was a prerequisite for working in this field of work - but I'm often wrong). She maintained that it was the store's policy to ALWAYS ask people if they had something smaller. I pointed out that my purchase was not a small one and that surely if people had smaller they would give it over from the get go - albeit, in days gone by sometimes shoppers wanted change. Obviously THOSE days are long gone. However, is this not ALL part of the service? And then, of course, the store manager opens the till and FINDS change for my note I'd passed over. SIMPLE! SUMMARY: It bemuses me how a shop like this doesn't want to give it. Maybe they don't want to send someone on a Bank errand. It also amazes me how they have the gonads to want shoppers to do their work for them, when it used to be the other way around. It also riles me how shoppers are treated like "stain-clothed children", like we don't know what we want to buy, and how we want to pay for it. And if we so much as have the audacity to hand out a couple of solutions to a problem with a touch of common sense - or so much as HINT to staff to DO THEIR JOB... you get slapped in the face and called rude. This shop assistant forgot the actual MEANING of her title, "assistant". She forgot what her main aim as an "assistant" was. Not to have an almighty chip on her shoulder because someone buying something from her had the temerity to ask her to CHECK whether she had change or not. But somehow even though this lass' attitude was worthy of having her sent to the factory floor to stack shelves and forget about dealing with the public, I feel this is really the problem with management. They are programming their staff with spiels. Scripts for every eventuality, from selling more stock to pushing bags onto people who clearly have some in their hands. They've taken common sense off the shopping floor, and if by chance a shopper like me requests something that's not part of their regular format, a spanner is thrown into the works and they go on the defensive, and then, as I experienced become offensive. The best mode of defence is not always attack, especially if you are serving someone, and ESPECIALLY when you are caught out in a lie.

excellent service and friendly helpful staff. Always a…read morepleasure to come to Superdrug and be served by the lovely staff. Fantastic experience every time I visit my local Superdrug in Cardiff (Queens West) Love the makeup selection, love the perfume! I'm also really happy with the superdrug sim deal. Highly recommend!!

I first came across this place when a friend invited me on a hen do that involved staying at the…read moreMecure and enjoying the delights of its Spa facilities. Since they had a great special deal on it turned out to be great value for money. There were 14 different spa treatment rooms offering up the usual sorts of massage and facials, and then there was also a beautiful pool area where we could all get together and spend hours catching up, and a bar not too far away!! The room itself was really spacious and comfy and clean and all the staff seems genuinely happy to offer any help they could. The second time I was there, I was working on a film shoot and we were filming up in the penthouse. The rich really do get all the luck because its an amazing space with 3 bedroom I think and the 360 views over Cardiff. Amazing.

This contemporary, 4-star hotel and spa is central and fairly luxurious, located within a few…read moreminutes' walk of Queen Street's pedestrianised shopping area and other top city centre attractions. I've been to meetings there, and to the spa and pool area, all of which is very modern. The heated indoor swimming pool's ceiling feels quite low, which I felt made it seem a tiny bit claustrophobic - but with sleek lines and the walls painted white, I think they've probably made the best use of the space they had available. The pool and changing areas were very clean, and this seemed to be the same story throughout the hotel's public spaces - all in all this hotel seems to have high standards and good facilities as well as a top location.

Lovely beauty salon, staff always polite and welcoming. Wide range of treatments at very reasonable…read moreprices at visible changes. For eyebrow is just walking and facials waxing and hair appointments available which is very helpful. Always a lovely experience definitely reccommend to everyone

From the owner: Visible changes specializes in Hair & beauty & laser skin treatments, we mainly specialize in…read moreeyebrow threading and bridal hair & make-up, we cater for western & Asian clients