My appointment yesterday was for my semi-annual cleaning. Jill was awesome! I typically don't…read morelook forward to these visits as hygienists in other practices I've gone to in the past literally gouged my gums leaving my mouth sore all day, but not so with Jill, who was thorough and efficient without the torture! Thank you Jill!!

Everything was fine until I checked out. The receptionist told me the fee was 302.00 or 301 and…read moresome change for the visit. I explained that I had their insurance plan. After some checking she said that my plan had expired. Why wasn't I notified that my plan had expired I asked. No answer or apology offered. I was shocked to learn what I owed for a clean and check. Had I known or been notified I would have taken care of it. I was pleased with the care but NOT the financial or administrative part of the practice.

Dr Suzuki is the dentist here now @ Sandwich Dental Associates. She is an amazing dentist with…read moregreat staff!

Do not bring your children to this practice, and even second guess coming as an adult. All three of…read moreus had our initial appointments this week, and the first EVER appointment for my young daughter. Two/three of us left the practice crying because of the dentist's lack of bedside manner and apparent contempt for even saying hello like a human being, let alone a healthcare professional. The only reason for the 2 stars is because the three dental hygeneists we saw were wonderful - kind, empathetic, and tried to make us feel comfortable in a very uncomfortable overall experience.

5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.

After having some not-so-great experiences at other dental offices where I felt judged and…read moreuncomfortable, I was honestly nervous about finding a new dentist. I'm so glad I gave this office a chance. From the moment I walked in, everyone was incredibly kind and welcoming. The receptionist, dental hygienist, and dentist all made me feel comfortable and respected. I need quite a bit of dental work, which can feel overwhelming, but they took the time to explain everything and put me at ease. The dentist worked with me to create a treatment plan and reassured me that we would take things one step at a time. That simple approach made such a difference. Instead of feeling anxious, I felt relaxed, supported, and genuinely cared for. I highly recommend this office to anyone, especially if you've had negative dental experiences in the past. They made me feel welcome and comfortable from start to finish.

They took us in during covid when we were new to Cape Cod. And they are professional and…read moredelightful. We drive an hour each way, that's how good they are. Highly recommend.

Booth is an excellent dentist. In addition to superior skills and knowledge, he posses the…read morerequisite bedside manner that makes your experience informative and positive. Just having had a tooth extracted, I'm not in the mindset to write a lengthy review. That being said, the positive experience did provide me the need to properly recognize and note a well deserved acknowledgement. I'd give the man 6 stars if I could.

I unfortunately had a very negative and traumatizing experience at General Dentistry of Cape Cod…read more I discovered the practice when I had a small chip in an onlay during the time that many practices were closed due to lack of PPE and COVID-19 restrictions. I was thrilled to find a practice that was in good shape to open and could help me within a week of calling about my situation. Upon my arrival, I noticed that the practice was taking health and sanitation precautions very seriously, which is certainly a relief during this time. When examining my tooth, Dr. Uzpurvis expressed concern over what was tooth and what was onlay. The onlay was done using CEREC technology so the color was designed to match my natural tooth. When examining the X rays, I was told there were two white lines beneath the surface which must be a crack, so he drilled very far into the tooth and prepped it for a crown versus an onlay. I was not having any pain under the tooth and the chip was just a small chip on the side where food was getting stuck. When I showed the X ray to my provider who put in the onlay, she explained these were actually cement lines, not a crack, which explains why they only appeared below the surface. The prep was very painful. I usually have a high tolerance for pain, but this was unbearable. I went home swollen and was told to come back the following week for "ES." I asked what this was and Dr. U said "don't worry about it, we just move around the gums to make room for the crown." I woke up the following morning with blood on my pillowcase and in my mouth from the dental work. The temporary crown I was given was very uncomfortable. When it was ultimately removed the base of the crown had not been shaved down and was very rough on the skin. Shaving down this crown would have taken 2 minutes max and alleviated so much discomfort I was experiencing, but this was just one example of the patient not coming first at this practice. It was also too wide. I returned to the office the next week for the ES, which is actually electro surgery - a gingivectomy. I was not at all prepared for this invasive procedure. Essentially a tool is used to burn the gums around the tooth. It was very painful and leaves your gums raw. This procedure took place on May 18 - it is currently July 20 and my gums have still not fully recovered. After the ES was complete I was in a lot of pain and required more novicaine injections. I was then given an Advil and a Tylenol as I was not prepared with any pain medication, not understanding what type of procedure this would be. Finally we were done and the mold was taken for the crown. After looking at the mold I was informed that this procedure was not the right one and I was going to have to wait weeks to heal and then go back in for a crown lengthening surgery. I broke down. I was already traumatized from this surgery, and now I need another? I asked for an explanation. Dr. U said that when he got halfway around the tooth he thought it might not work but kept going. I asked why we didn't catch this beforehand and got a few frustrating responses. The first was "I was trying to save you some bucks" and the second was "I mucked up, this was the wrong procedure." This was all so shocking to hear. As a patient, I want to know the risks of a procedure before going into it so I can assess if putting myself through something very invasive to potentially save money that may or may not work would be worth it. I was not given the opportunity to understand any of the risks or really any of the decisions being made while I was in the chair. Because I was in pain and clearly upset from sitting through what turned out to be an unnecessary surgery, Dr. U liberally prescribed me a Tylenol with Codeine and Lorazepam - a drug I had never heard of or taken - to treat the anxiety of coming back. I was told Lorazepam would "feel like a glass of wine" and to take it on my way in. I was not about to trust taking a new drug after this treatment and threw the bottles away. I called my regular provider after this experience, and she offered to take a look at my case the following week now that her practice was up and running. I was shocked to see that much of the onlay that I believed was taken out was actually still intact, which means we probably took out a lot of good tooth in prepping for this crown. I had the crown done elsewhere. When I went to bill, my insurance said Gen Dentistry billed my insurance as if the crown was complete, which is unethical. Instead of admitting to insurance they offered to send me the check and I could turn this over to the new provider. When the check didn't arrive I was told it was sent to an old address. I asked to stop payment and send a new check and was given attitude, and that we'd have to "check with the doctor." I remained patient and polite and still was treated like I was asking for too much. Practice also refused to refund my out of pocket deposit.

Please do not be scared off by the one star review. Sounds like they had some big issues to deal…read morewith. I wish them well. Wanted to share that my experience is just the opposite. Dr. Flonta has been managing my mouth full of unfortunate surprises for three years. Crowns, implants, deep cleans, root canals ... the works. I've been very pleased with the quality of work and the overall cost. She's as good a dentist as I've ever had in all my years of big city life. I trust her judgement implicitly. And she's put together an efficient and helpful team. Couldn't be happier.

Unfortunately my experience made me leave this practice. I had extra funds on my dental benefit at…read morethe end of year and I asked if there was preventative care that I could use that extra money on. Dr. Flonta said there were three teeth that could use some preventative fillings. When the office manager looked at my benefits, she said it would cost approximately $189.00 So I agreed to set the appointment and have the preventative care done. In January I received an additional bill for $274.50! When I asked several times for them to rectify this situation, they denied any compromise besides spreading out the payments. I would have never had the preventative fillings done if they had said it would be $463.50! Very poor information (and that's their job) and no ownership for misleading information.

Dr Chase is amazing. After two years of a nightmare with another doctor, we switched to him and he…read moregave our daughter a beautiful smile in a few months.

Arch Orthodontics is a great place. All the staff at this office are great. Always have a smile on…read moretheir face and always eager to make sure my needs are met

This was over a year ago. We had no problem with the office folks or other personnel…read more I brought my elderly brother to get a tooth pulled, but my brother couldn't remember why the procedure was needed. I asked to talk to Dr. Meier before the extraction. He was reluctant and uncomfortable with my question, then he rushed me out of the room. As his caretaker, I never have problems talking to my brother's doctors. I only recently found out that this doctor also knocked out my brother's existing crown and had to glue it back in that day. My brother was afraid to tell me until just now. I can accept the crown dislodging as a normal accident and he fixed it with no issues. But given his discomfort with my question, then not telling me about the crown incident, I'm annoyed. Maybe he had an off day, but we will nonetheless request a different surgeon in the future.

Had my 4 wisdom teeth extracted. Anxious about the procedure, I called before my appointment with…read moreclarifying questions as well as after for post-op care where I received direct support and instructions from the nurses themselves. Came in for an extra, unplanned appointment post-op due to some discomfort, and was able to see a doctor immediately who was super reassuring. Refreshing to deal with such friendly staff!