--- Mi hijo estuvo…read moreencantado con su experiencia en el campamento. Cada día volvía a casa con una sonrisa, emocionado por las actividades y los nuevos amigos que hizo. El personal fue increíblemente amable y profesional, lo que me brindó mucha tranquilidad al dejarlo allí. Sin duda, un campamento altamente recomendable para cualquier padre que quiera que su hijo disfrute y aprenda en un entorno seguro y divertido.

We want to make it clear that this is not a review based on the services of this facility, but on…read morehow they handled a situation that we and many others felt was mishandled. We don't believe that a facility should be entitled to decide what is a minor vs. major incident when it comes to children, which in this case they thought this incident was MINOR. In their eyes something minor might be considered a major incident from the point of view of the parents. Unfortunately our incident was just that. From our pediatrician to colleagues that have kids enrolled at this location, all agreed that we should have been notified immediately. I enrolled my son at this facility for a summer camp for socialization purposes and for possible enrollment for the fall. After an adjustment period of about a week, I enrolled and prepaid for him to attend the second session for only two weeks due to our family vacation plans in which a contract was never signed. Two and a half weeks in, I arrived to pick him up at 1:30 pm and was told another child had bitten him on the arm/shoulder. The teacher told me the incident had happened around 11:00 am and that he had cried for about 5 minutes. Take your phone's stopwatch and experience how long five minutes really is. I asked why I had not been called, and she said that they didn't call unless it was a medical emergency and that I could see the video of the incident. Since I had my son already with me, I told her that my husband would stop by and they could brief him. My husband arrived within 15 minutes and was told by the director that he could not see the video because of privacy issues. Staff claimed that the bite did not break the skin, but it clearly did because it scabbed over. On Friday, my mother and I met with the director to clear up some of the miscommunication/backtracking they did concerning the incident. I reiterated my concern about the severity of the bite while I explained that I in no way wanted to know the identity of the biter but was concerned about the response time in the assistance of my son and the fact that I had not been called immediately. I stated that I had lost trust in the facility and that my son would not be attending the fall and therefore, I asked for a refund for the 2 weeks of the second session we had planned for him to attend since it had not started. She said that she would forward my request to her financial administrator and that it "should not be a problem." An hour later, the director sent an email denying my refund. I responded by explaining this was an extenuating circumstance and asked for her to reconsider due to the mishandling of the incident, vague policies/ "internal procedures," and deleted parent handbooks/guidelines from the app, which had been previously there and confirmed by another parent whose child was currently enrolled. She responded by calling me "intimidating" and accusing me of having expectations that were too high just because I simply questioned policies in a calm manner. This review is NOT about assigning blame. It is about the failure to notify us about the injury to our child. This review is NOT about a refund. We have worked with our bank that has provided us with excellent customer service. We DO want others to know how they handled our situation before a decision is made to enroll their precious child at this location. Included are photos (both initial and on the 5th day - photo that reads Monday 6:50pm) of the bite the staff of this facility considered not important enough to notify a parent immediately, because it was MINOR in their eyes. ***Disclaimer: Be aware that many of the 5 star reviews given to this facility come from present employees and/or their family members who have enrolled their children there - do your research! FYI: We're unable to leave a review on google due to the fact that it seems they disabled the ability to post through google. That would make me question the fact of how many other incidents have occurred prior to ours.

If you are looking for a reliable, humble and trustworthy Kids first daycare is the place to look…read morefor! I have 3 of my children that attended This facility since new born till they were 13 years old. We as a family made Kids first daycare apart of our family as well. They have great staff and the owner she is GREAT! She is always participating in all areas of the daycare showing parents her love for her kids. We want to thank Mrs. Salamanca for all the years of great love to our children.

Highly recommend Kiddie Academy as a childcare and early education center. The staff is very…read morefriendly, their curriculum is great, my child learns something new everyday and It shows. Meal plan is the next best to homemade and love that the kids have to wear uniforms which breaks the "what to wear" morning craziness. If there was a score I would given them A++

This place is amazing! It is clean, welcoming, and has wonderful staff who truly care about the…read morechildren they work with. I always stop by to check-in, and they are always doing things as they should. I have never seen that they are out of compliance in regulations. I also like that they plan fun activities for the kids and make an effort to make every experience an enjoyable one.

Yvonne has a passion for early childhood education and strives to become the leader in academic…read moreachievement for all her students. As the Director, she leads an extraordinary group of staff/teachers to become the best learning center in the area. The Children's College Learning Center is creating a unique learning environment by implementing the A Beka, a christian based curriculum with a focus in math/science, reading, music/technology, and the arts.

My daughter has been at TCCLC for over 3 years and just went this past Saturday for her Pre-k…read moreplacement testing and she actually scored the highest they can score. We owe this all to TCCLC staff. They have been awesome in educating our children in their care. My daughter loves it here and loves her teachers. Thank you TCCLC for all you have done for Mavis.

Great Learning Center. It Always smells extra clean. Kids love it here, lots of activities.read more

It's an easier way to learn for when you go to school. They teach us math and measuring triangles…read more They make me feel like a winner.

The staff at Sylvan have made learning fun for my son. His writing skills have improved…read moresignificantly. The small teacher to student ratio is excellent. I highly recommend the services at Sylvan of McAllen.

Always have serviced with a smile and they have recently improved so much! The daily activities are…read moreso fun and engaging. The best service! Staff is great with the environment the ambiance and the service.

They instigated my 90-year-old dad to move out of his home. They helped him take his belongings one…read moreday, leading him to believe he would be better off in a communal house. I came home after being out hours because I was his provider, and I was told the next day he was leaving, so I set out to find a job. When I returned, he went with his clothes, books, and bedding. From what I gathered, fishing equipment and an ice chest are missing from the home. This is the 2nd time this daycare instigates this. 1st time he was gone and roaming reynosa and i was told by cops if he left of his own free will i would be arrested for harassment if I continued looking For him. Mind you this put me in a financial position of over night needing to take out a title loan on a vehicle to not end up homeless. A year later and thousands in interest in still dealing with that loan. Fast forward to now the day he left I was able to refinance it an affordable payment and was able to secure a regular job. Why does this matter? Because they can be doing this to more families. Fast forward they did not find him a home. They took him out if his home and dumped him at a hotel. I now living alone locked the gate to the home while I was at my 10 hour a day job. Well apparently he might be with APS but because he requested no contact with anyone I now will never know what happened to my father. The last thing the daycare told me when I was trying to fight for him to stay and I could set him up in a living situation that was best for him was that I didn't have power of attorney over him and they basically ruined our lives. I get you they are still charging his services to Molina health care. And they can't back track any of this as I've files a police report the 1st time and I will file a second one this week to document this.