I don't know why... but they accepted pajamas with poop stains... be careful when buying toys…read morebecause the ones we purchased were broken. It's cool for buying cheap onsies but outside of that it doesn't seem worth it. Service has been getting better.

My son & daughter in law purchased a used playpen from this store and when we opened it and we…read morerealized it was covered in stains. The condition is unhygienic and should have been cleaned before they attempted to sell it We tried to clean it and stains won't come out. This is baffling because all equipment usually is carefully inspected before they buy anything. I attempted to return it, after the weekend but didn't have my son's credit card (they needed to go back to ND) Staff (Jaydin) told me that I should have checked the playpen for stains before buying it (playpen is huge to open in the store) and while smirking told me I guess your daughter in law needs to come back from ND with her card. We then said we will sell it back to the store. They had us open the item up so they could inspect it (?) and then offered us $28! The girl at the counter could see the stains on it from the counter. We then spoke with Jewell (store manager) asking if she could issue store credit, as equipment was sold filthy. She responded with "I said No", but then admitted that store sometimes makes mistakes. I even emailed the owner (Lindsy) to explain that we had spent $75 on an item and were treated with total disrespect from her employees. Zero response from her which explains why here employees attitudes are what they are. Basically we paid $75 for an item that we can't/won't put the baby in. We won't support a store where they do not take care of a problem that it solely brought on by them and then treats you the customer so disrespectly when we tried to remedy the issue. This store, employees and owner are a dumpster fire. We listened to two employees argue about the rules/training/ one stating they better get their story straight on returns all while they were right in front of us!

I use to love this place! I have always bought some really cool things at this store. I went in…read morelast week and was going to purchase some Uggs. The lady at counter was so disgusting rude, I literally went to scheels and paid full price for the uggs. She should be ashamed on how she treats her customers. I won't be back. I also make more money than you. You probably shouldn't be judging people you don't know. Go to Clothing Mentor!!!!

The best consignment store since University of Iowa . Great selection , friendly staff that offers…read morehelp , clean and great choices not far from the hospital . All around exactly what I was looking for and cute shoes . They also have Men and children's clothes . I might have to go back for the white llama !

Excellence in Customer Service helps this quality South Dakota, Rapid City Outdoor Adventure…read moreRetailer and Outfitter Company standout. This coupled with a great selection of top notch gear, outdoor local hiking and climbing guidebooks and experienced helpful Management and floor staff, made for a smooth timely outfitting shopping experience. Worth a stop!

This is a great store for finding hiking clothing and gear, sunglasses, bags, etc. (it is like REI,…read morebut local.) The staff is friendly and helpful.

Who wants a CHEAPO T-shirt or keychain souvenir? It falls apart within days and all that stuff's…read moreoverpriced and IMPORTED anyway. Doc & Alice's is a better bet for GIRLY souvenir memories. There is a selection of locally made items - jewelry, soaps, HANDICRAFTS, etc. I can't say there is a huge selection of LOCAL crafted items because there is also a large assortment of familiar LABELS stocked on the shelves too. It's a MIXED BAG, I guess. You'll find clothes, purses, shoes, kids items, and SCARVES, etc. Oh the scarves! Just plain LOVELY, DAHLING. You had to pull me by the hair to KEEP ME AWAY from the all those scarves. Prices are higher than I would NORMALLY PAY for local items in my hometown; even with PREMIUM quality in mind. That's fine. I'll support the LOCALS making A LIVING :) I scored some locally made goat milk soaps and turquoise jewelry. CUTE!

What a cute shop....With nearly every single other shop in Hill City & Keystone selling the same…read morestandard, chintzy tourist fare, Doc & Alice is a much needed breath of fresh air! The staff was kind & inviting. The building is tastefully decorated and there is a variety of goods for sale from t-shirts & handbags to soaps & home decor. My three year old loved the little stuffed animal area under the stairs! My only complaint is that they didn't have any cool shirts for my husband.

Their end-of-season sale is outrageously cheap. I was only shopping for a dress, and ended up…read morebuying 2 jeans, 2 name brand sweaters, a knit beanie, a dress, a blouse, and a button-up for my husband for $120 PLUS I received a $20 store credit. My cashier Kathy was super sweet and patient. She gave me an additional 15% off coupon she had available, and also signed me up for the rewards program, which got me another $5 of store credit. My mind is boggled at these discounts. And at the fact that I could even find stylish clothes, because I searched all over the Rushmore mall and found nothing that caught my eye. I wish I could've bought more, but I have to control myself. On a side note, keep in mind which entrance you come in through (shoes vs jewelry), because there are two and it can be confusing if you leave and can't find your car.

Lots of clearance items and great deals right now! I've been to this store a few times for in store…read morepurchases and online pick ups. The Customer service has been wonderful every time! The store is very clean and there is a huge selection of women's clothing/athletic wear to chose from!