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    KG Naildesign

    4.0 (1 review)
    ModerateNail Salons

    By appointment only

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    NagelNeu

    NagelNeu

    1.2(13 reviews)
    1.3 kmOsdorf
    €€€

    Having had a first experience which went OK (a good nail stylist but a very unfriendly owner) I…read morewent back to have new gel nails. The second time was a really unpleasant experience, with a surly nail stylist, rough, unprofessional treatment and no sensation at all of care for the customer's experience. On top of all that, the next week three of the nails fell off whilst away travelling, just before a very important meeting. Getting a manicure should be a pleasant, relaxing experience. This studio charges a lot, delivers a very poor, unfriendly experience and terrible quality. Avoid this place.

    Only nail studio could find in the area. Could only get an appt for a pedicure one week in…read moreadvance. Came on day and time and my appt had been cancelled. Came back two days later (first they could fit me in), and then they had me wait. The girls couldn't have cared less, no one greeted me, I was treated with sheer indifference at every interaction. When my nail technician came, she never even said hello or Guten Tag (I speak German fluently). When they ran late, they were not apologetic, and wanted me to wait 20 minutes. When I protested, they got me in after 10 minutes of waiting, but only after berating me for asking too much of them. Once in their back room, technician took 15 minutes for what I was told would be a 60-minute treatment - weird machine instead of foot bath, parafin wax, etc., no cuticle treatment, no polish, I have no idea really, what this machine was supposed to have done - and demanded full payment. My feet are virtually the same as when I went in. Appalling customer service even with low German customer service expectations.

    KG Naildesign - othersalons - Updated May 2026

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