Good location right on Memorial & Hwy 12. Clean and friendly staff, providing efficient and great…read moreservice. Love their curly fries and horsey sauce. It was a nice treat for our drive back into the city.

arby's you never let me down. the food here is delicious. I…read moregrew up & live about 45-50 minutes away from the nearest arby's (orillia location). no matter what if I (or we, my family) are in orillia or very close by it is a must. I truly wish that canada had more arby location

When I figured there was a chick fil a in Canada I was excited and it was pretty good. I had…read morechicken nuggets and waffle fries and they were good. Compared to McDonald's the food here is much better for around the same price ish. The only comment is the version in the US has even better chicken which is very random. We got our food meh fast but it was nice that a server cleaned our table immediately before we came so thanks to that person.

From the owner: Welcome to your Orillia Chick-fil-A® Restaurant, where we serve quality food and exceptional…read morehospitality every day (except Sunday). Enjoy Chick-fil-A® favourites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries and Mac & Cheese, and salads prepared fresh daily. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including dine-in, carry-out and drive-thru. It's our pleasure to serve you.

The service is amazing the food is so well done the employees are so kind dose not take long to…read moreget food

Service was awesome and amazing food tasted amazing I love this place so much it was literally so…read moreawesome I love this place

Convenient place for a quick Mexican lunch. I stopped in today and picked up a veggie & bean…read moreburrito, it was huge and fresh. Don't come here expecting an authentic Latin American experience, but for clean, fast, fresh burritos it's a great option. I'll definitely be back.

I'm a repeat customer. My favourite is the spicy chicken burrito. Can't wait for my next one…read more I'll be there soon. Diane in Severn.

Asked for small fries and gravy. Barely any gravy most of the fries were hard and over fried. 8…read morebucks for a can of pop and small fries not impressed won't be back .

as we pass through spring, onto summer around the corner. I always begin to crave chip truck fries…read more this was on our way to our destination. I spontaneously decided to stop here with my boyfriend. let me tell you.. we ordered a regular (their large) poutine. this cost us an even $10. they actually offer quite a bit. THESE CHIP TRUCK FRIES WERE DELICIOUS! I will definitely be returning.

I have never been disappointed with the service in this location. The cashier was extremely at…read moretentative today. My peanut buster parfait was generously portioned and my friend's blizzard was wonderfully thick. The dining area could be a bit cleaner considering how quiet it was. I sat by the window and the ledge was super dusty. At least the tables were clean.

This place is absolutely terrible now 2nd time back since new ownership has taken over and I will…read moreNEVER be back. Screwed up my order and then when I ate my burger it was burnt and cold at the same time. One of the worst things I've ever eaten. Terribly slow service.

We stop at this A&W almost every time we go up to Orillia, which is several times a year…read more The service is consistently friendly and quick and the food is also consistently good. They'll actually serve root beer in a cold mug if you're eating in, which is pretty amazing. The place is pretty clean and located just a minute off the highway. A great spot for a quick meal.

This is closed! Apparently for over three months. :(frustrating). Drove off the highway just for an…read moreA&E rootbeer. Grrrr. Nothing more to say. McDonalds here we come.

If I could give a zero rating, I would. we ordered 2 Teen Burger meals at a cost of +$33. We are a…read morelocal couple who have been going to A&W for years. We took our order and drove to Couch Park in Orillia. The fries were hot and plentiful. The burger was so, so. The big fail were the drinks. Both the root beer and coke were mainly water with little flavor to either. There was little to no ice in either drink, so ice wasn't the factor diluting them. They reminded me of what you sometimes get at Costco or McDonalds when you serve yourself and see mostly water going into your cup. At least there you can rectify the matter but when you pull away from a drive thru, you're on your own. We got home about an hour later, and I called the restaurant to inform them of our tepid weak drinks with a minimum end goal of ensuring no other drive thru customers ended up with our disappointment.The person who answered could have cared less. No empathy, no apology, no feeling, no anything. They seemed to care less about our disappointment. I was certainly not impressed, so much so that I had to write this review. When I spend more than $33 at a hamburger drive thru, I expect the cold drinks to be cold and tasty and if not that the staff at least show some concern. Henceforth we will be going to the Gravenhurst A&W if we need a Teen Burger. A little further, but well worth the extra drive. We have never been disappointed there. I doubt that we shall ever return to the West Ridge outlet of A&W.

Consistent A&W food, but the place is rundown big time. Floors are dirty, washrooms are dirty ,…read morewhere baseboards meet the floor there's crud thzt has not be cleaned in ages. The bench upholstery is so worn out that there is NO vinyl layer left. I can't understand why corporate permits this.

Had a nice lunch with a good friend the other day. I have the wing poutine. Not something I'd…read morenormally order but was amazing. The service was quite good and we were there around 1:30 and it was quiet. Lots of parking available.

good food, average service. music was a little too loud, beer was not as cold as I would like…read more Overall not a bad place. will go back.