For me, this branch of Kentucky Fried Chicken (KFC) located on Northumberland Street in Newcastle city centre is a rather poor one, as far as I'm aware it was the first KFC branch in Newcastle city centre in over 2 years, opening in 2016 and to this date still remains the only one.
They deliver on Deliveroo which is quite useful for anyone who might want to grab something to eat at their home, or hotel if they live close enough.
The branch is quite small, and especially around the entrance and in the queuing, it seemed too crowded, and the staff didn't seem too friendly or willing to help or even move the queue in such a quick and satisfactory manner either, which was a shame.
I'm struggling to comment any further, but KFC certainly are not wise in this store to have such a small area for just one branch in the city centre, so of course it is going to be busy and unwelcoming and the actions of the member of the staff, seeming rushed and unhelpful doesn't seem to help the situation either which is a shame and why I feel this branch deserves a single one star rating. read more