I stopped in at this KFC due to a promotion that they were running. I greeted by a super friendly young lady that took my order. I placed my order and sat down. The restaurant was clean and had a very unique bucket of chicken light fixture. The chicken was hot and crispy, and mashed potatoes and cole slaw were just as fresh. I forgot to take a picture of the food, because I was hungry after a day of fasting for doctors appointments. read more

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They Actually work with you while they working hard. Even Though it is below 5 degrees' outside. (WindChill makes it below Zero) they deliver food curbside or in waiting stalls, with a coolness. They was, as I love it, so cool; u had to be cool back. They work hard and get it done. Like we like it They Actually work with you while they working hard. Even Though it is below 5 degrees' outside. (WindChill makes it below read more

Went there tonight and ordered their chicken pot pie for carryout. Probably the worst CPP I have every had. Tasted like it had been reheated several times. Not much chicken or anything else other than lukewarm gravey. Disgusting Thanks, BA read more

I ordered a promo that was in the drive thru and when i called to tell them i did not get the items on the promo i was told it was my fault. The manager leony was not helpful and continues to argue that I am the one who Is wrong for ordering something they dont have. But they let me pay full price for the promo without half the order. read more

ordered a bucket of chicken which was supposed to get two breasts two thighs two wings and two legs got a bucket with six thighs one one leg and that was it read more

There's a KFC closer to our house, but the employees aren't as friendly and efficient. When I don't feel like cooking, I pick up pot pies for a great comfort food dinner. Each time I pay I thank them for making our dinner. Not once hasn't that emitted a smile. The last time when asked if I wanted an upgrade for 1¢ more, I declined. I couldn't justify a large pop even though it was a good deal. I offered it to the employee who said she gets that for free (many spots only provide a discount and not free food). OMGosh, being nice is wonderful; the employee gave me a cookie regardless. I can't help but sing the "chicken pot pie" song when I go here! Click the link if you're unfamiliar :) https://www.youtube.com/watch?v=ApmvDU5RmyY read more

Check your orders. They will mess up and if you order chicken pieces makes sure it's right. When I ordered, instead of legs and thighs, I had backs. The part with no meat whatsoever. They will try to fool you. Before then I ordered a 3pc meal and when I got home I only got a 2 pc meal and they overcharge me. They will get your order wrong or mess it up completely. Be warned it hasn't been good since they change management and staff at this place years ago. read more

The spicy chicken sandwich is the best fast food chicken sandwich I've had. Nice and crispy, not very spicy though. read more

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Restaurant refuses to give cups of water. I ordered $14 of food including a soda but was told I couldn't get water. They even have a sign on the drive-thru that says they will not give out water and that people must purchase a beverage. read more

KFC is super nice and they bring food to your table. Not many restaurants do that. And they have nice music playing in the background.

This KFC clearly just does not give a crap. I ordered 2 large sides and 2 biscuits. They gave me 1 side and 2 sandwich buns. There is no way that was a mistake. No one orders a side of buns lol. I was able to get a partial refund through the delivery app I used, but still ridiculous that even happened. read more

KFC - Fast Food Near Me - Chicago, Illinois

If I could rate this place a 0 I would. Came in and an Uber driver was picking up his order mind you he's an elder guy. One of the workers started cursing at him once the guy had asked if the order was his and yelled at him once he asked for another bag. This store filled with people who can't speak properly to people. read more

nope, do not order here! They confirm your order, FINISH your order, the driver goes to pick it up and (the little car icon sits next to the business for a very very long period of time. Finally it's time for my food to be arriving and I get a Yelp text "your order has been cancelled. Why? Grub hub calls me not the store. They cancelled the order because they did not have the order..... ???? WTF???! read more

I'm not a huge fried chicken fan, but hubby likes their classic original recipe, and they have good sandwiches and potato wedges! And I did start going to KFC when they started grilled chicken. It is always fresh and good, so that's my choice. They have a nice variety of sides too, and I've always loved their cole slaw. They have good family deals and often have coupons in our newspaper. When you're in a hurry or needing to feed many people you can't go wrong with KFC. read more

Ordered tenders and fries. Got tenders and mashed potatoes. Didn't bother to tell me they were out of fries. Also ordered extra biscuits, those weren't in my bag and the sauces that I ordered weren't there either. The tenders were extremely dry. Won't go back here again read more

Great I like chicken. I feel like really nostalgic eating this stuff. It's like those kids microwaveable meals with the duck on it. Gives me a good walk. The people are nice. Why is it so empty in here. read more

KFC - All my hopes and dreams in one bowl - Fast Food Near Me - Chicago, Illinois

worst kfc that ever existed . went there at 930 to just get some chicken and they gave me a hard time trying to even the simplest of orders a 3 piece - didnt even give me the chicken I wanted at all.. bunch of backs and thighs and another piece I never had before I'll put it in the attachments .. also to top it off I got food poisoning from them so I've been on the toilet for a week trying to dispel the horrible chicken. DO NOT GO HERE UNDER ANY CIRCUMSTANCES EVER . THEY WILL GET YOU SICK AND OR YOU WILL BE A DISSATISFIED CUSTOMER. read more

KFC - a hand holding a piece of fried chicken - Fast Food Near Me - Chicago, Illinois

Don't order here off of grubhub or at all they'll either ghost you and cancel the order at the drop off time or tell the driver they "have no chicken" a little over an hour before they close. Employees are extremely rude any time I've been in there. Their staff could care less and it definitely shows. read more

I'm so disappointed in this location. I order using a third party (Ubereats, Grubhub etc) I didn't receive a wing which was part of the order I paid for. I contacted the restaurant spoke with the supervisor Adrian that asked the staff members that apparently prepared my order did he forget Part of my order (as if he would be honest, COME ON we all know he wouldn't own up to it). Adrian states "he said he added the wing" long story short I will never do any type of business with this KFC location because the way I was treated. Adrian told me to come to the restaurant to get the wing, like really I would burn more gas than the wing was worth but the principle is another thing. So the next time I'm near that KFC all I want is my money returned for 1 wing. read more

Ordered piece chicken, tenders and fries. $40 worth. Fries was the only "tasty" item, but for $4.39, I would have expected a lot more than the handful I got. Chicken was bland, tasteless, greasy and the smallest pieces I have ever seen for twice the price of Popeyes. 11 herbs my a$$! I cannot believe KFC remains in business. Worst product ever-I will never again bring my business to KFC. As far as I am concerned, their offerings are nothing short of garbage! read more

Had an Uber order, messed up order. Once is fine, all good won't get too angry. Second time, a drive thru, how do y'all forget to give me 4 biscuits with a whole big meal. Don't expect too much..should of saw it coming from a fast food. read more

Every time I show up here they "just ran out of grilled chicken". If you aren't going to serve something just remove it from your menu. The grilled chicken is the only thing I can eat from KFC and I will now stop wasting my time. read more

Worst customer service and very rude staff,I wish the first thing to teach the employees how to treat customer and then hire if they agree, this is not my first time here, I have experienced the same customer service every time, no wonder this place has worst reviews read more

I walked in and the employee is messing with the in restaurant TV, she sees me but keeps messing with the TV. I politely stand and wait looking behind the counter, I see my order sitting on the back counter NOT under the heat lamps. There's nobody working the counter, I'm now getting pissed off because the employee now done with the TV is slowly wandering around the dining not doing anything, she appears to be day dreaming. I finally spot the drive-thru guy and yell back that my order is right there (8 ft. from me) and I ask if he would hand me my order and that it's already paid for. On my way out I tell the drive-thru guy that it sucks that the damn TV is more important than a customer and the girl, your employee, hear my quip and went-off on my. Now my hearing is bad, but I swear that girl used a curse word and purhaps some sort of slur. Now, getting home I sit down to lunch and these are the smallest buffalo wings I've ever seem, I'm disappointed. It turns out they are cold and the the skin is like card-stock and I can't bite through it, the skin is too stiff! Okay, these itsy bitsy winglets have a half bite of meat on them and again, I'm disappointed further. Ultimately, 3 of 12 were enedible. What. A. Waste. Of. Money! I'm on a fixed income and I splurged to eat KFC, I ended up being mistreated, received food that was obviously left over from hours earlier, AND was left hungry, disappointed and frankly, I'm angry!! But I made a mental note to go to Wingstop from now on because my closest KFC screws over their customers. Heck, even Popeye's customers are treated with respect. I'm still hungry 8 hours later since that was my big meal of the day. All in all, on a 1 to 10 scale, my experience gets a zero (0)! FAIL! That employee should have greeted me and gone behind the counter to help me even if it happens to be that she's on break. They wonder why profits are down? I just told you, you're welcome. I'M GOING TO BED HUNGRY, KFC you blew it royally! I want a refund! read more

Do I need to say anything? They closed in 40 minutes but refused to serve me. Anything I asked for I was told was sold out. I would get it if i came in at 5 minutes to close but, no. Really? read more

One of the best kfcs I ever been to especially that they still carry grilled chicken love the customer service zeta the mgr is simply the best any one in the area please stop by and try..very clean safe and fun. read more

Update. We tried this location again. We ordered a chicken sandwich, a spicy chicken sandwich with a large fry, and a chicken little combo with fries and a lemonade. They didn't have lemonade so got a sweet tea. Also a side fry and Mac n cheese. Got asked to wait in the parking lot for almost 20 min. No drinks came out when they brought the food and the Mac n cheese + chicken littles were cold. Waited another 5 min for microwaved Mac n still cold chicken littles. Chicken littles had no Mayo or pickles. Only reason for 1 stars is hot fries and the poor kid who was really nice. read more

The older white guy taking our order at the drive thru was very rude for no reason and rushed us to give him our order. When waiting in the parking lot for our drive thru order, he gave us our order but I quickly noticed something was missing and when I was about to say something he cut me off and went "This is your order" and ran away. Cashier name was Rosy. read more

I walked in this location today for lunch - filthy from the front door to the eating area. I walked out with my co-workers after we discussed other options in the area and found a KFC on Peterson and Kedzie or Kimball. That location was not much cleaner but a far cry from this literally filthy location. Doesn't corporate check on their stores? I used to look forward to KFC as a kid and do not remember bad service or food even a few years ago. What a difference time makes. If I was on my own I would have opted for another lunch option all together, KFC has really gone down over the years. FYI Peterson location got all but 1 order out 5 right, and they did not half of the items we ordered ready when we placed our orders at 1:15, service was so slow! Isn't it still lunchtime at 1:15? Sidenote this KFC on Western has 2 Yelp accounts odd, even odder is the fact that they both have poor reviews. If an account was created to throw off customers they are doing a poor job of trying to scam the public. read more

No stars! Extremely unprofessional! Staff is extremely rude. All are ghetto and seem to have contempt for customers as though it's the world fault for them to lazy to do well in school to get a better job. Ordered and a side was missing yet I was charged. FYI Their phone just rings and no one answers at the end it sounded like fax number. The chicken wasn't fully cooked! Red was underneath. FYI, the middle easterners clearly own the cesspool and posted to offset the negative complaints. That Popeyes should be shutdown and bulldozed! read more

Great food and customer service was great. Young lady manager needs be Promoted higher she was beyond Amazing.

If I could give them 0 stars I would! This place doesn't care about people! I ordered my food from Uber eats and they missed giving me the majority of my order, missed giving me 6 drums and I called right away only to be put on hold and never taken care of. I tried calling back and there phone kept saying busy! Don't order from here ever worst customer care read more

they didn't have the Nashville sauce and just smothered my tenders in hella buffalo sauce , they also didn't give me the pickles . overall the food was not great ! read more

Food is mediocre food obviously because it's a chain restaurant. The customer service is horrible. Always is. It's like the only KFC on the north side though. I ordered a #1 and she said they didn't have any. So I ordered a strip meal and 2 chicken littles and a crispy chicken breast. I get to the window and she says she don't have tenders cooked so means no sandwich or strips. Also adds she doesn't have crispy breast it would be 20 minute wait. Unbelievable, obviously I told her to go fuck herself. read more

The last time I came to this KFC, there was a working sink when you first walk into the first set of doors. Just a sink mind you, no paper towel dispenser, just an old sink. I haven't been back since because that's weird and their popcorn chicken should be called salt pellets because they are extremely salty, after you eat about 5 of them, you get what I call The Pirate Eye. One star for their coleslaw though, it's ALWAYS good!!! read more

LAZY EMPLOYEES! Arrived at this location on Sunday December 3rd, 2017, at 10:05 PM. The store closes at 11PM on Sundays. I tried to order KFC Nashville Chicken tenders, a few sides, and they refused to cook me anything because they said they were about to close.... at 10:05PM!!!! LAZY LAZY LAZY. 55 minutes til you officially close, and you can't cook me anything? And you know what their excuse was? That they changed their hours and closed at 10PM. 2 weeks later, called and they DEFINITELY did not change their hours. They just straight LIED to a customer so that they didn't have to cook anymore chicken. The laziness at this location is almost laughable and makes me wonder why some people even have jobs to begin with. Hope you fire all those working at that location during close of business December 3rd, 2017. read more

Great place to grab some KFC.. and afterwards, you can walk it off in the big beautiful park right across the street (Warren Park). The location is great.. They have drive thru and a great eat in facility.. Their facilities are clean and they also have a convenient station where you can wash your hands before you eat, without having to enter the restrooms. Parking is available. The service here is nice and friendly.. and the multi-ethnic crowds are great. One time someone noticed me ask for a bbq and stood up and gave me a bbq sauce from their table so I didn't have to pay for extra.. That was very nice :) For those of you whoa re muslim, this place serves Zabiha Halal chicken.. Which is pretty cool. read more

Just had another one of your fantastic chicken pot pies. Coincidentally, just had one last Friday night when I ate there with granddaughter. Food is always hot and your cashiers are excellent. read more

The dine in experience in this location is the worst. We came in around 7:50 pm and walked in so we can have a Better look at the menu. The cashier lady looks very unmotivated and seemed like she was discouraging the customers to order with her demeanor. I mean, I'm not expecting much but just a little respect from one human being to another. When the all the other customers left, we were still waiting for our chicken and the cashier lady, went out to the floor and started sweeping the floor. To my surprise, she was using the broom( same one she used on the floor) to brush the crumbs off the tables. Top of the table, as in where people put their food and eat. This is the most unsanitary practice I've ever seen. read more

Do not go to this KFC, if you plan on paying with anything other than cash. You will be charged a .39 SERVICE FEE to use CREDIT OR DEBIT/ATM. Most KFCs do not do this, but I contacted KFC corp, and they said it is up to the discretion of the owner. So the owner of this KFC decided to pass the charge on to its customers. There are enough KFCs do go where I can use other forms of payment and not have to pay a 0.39 fee. read more