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    Keystone Elder Law

    5.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Services - Keystone Elder Law

    Estate planning

    Family and estates law

    Trust planning

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    9 months ago

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    10 months ago

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    The Wiley Group - Wiley Group The logo

    The Wiley Group

    (1 review)

    I felt disrespected from the moment I walked in through to the end of the transaction…read more I was selling a property and wanted the proceeds wired to an account. Two days prior to closing, my realtor asked if I heard from the settlement company about wiring instructions and I said no but said a cashier's check would be okay. I walk into this place, there's nobody present so I yell out hello and some guy comes from down a hall demanding to know my full name and the reason for my presence, then apologizes because the receptionist is off. Meanwhile, he never identifies himself. Closing is at 1pm and there is nobody present. I can hear footsteps as mystery man announces me and then more footsteps as Karen comes to say hello and collect my identification. As she's copying it, I see a check made out to me and it's not a cashier's check. I ask about it and Karen launches into a tirade about why a cashier's check isn't possible and a wire isn't possible either until Monday. I'm trying to explain what I was expecting but Karen is more concerned about being "right" than listening to my concerns and working together to better understand where communication broke down and, more importantly, how to move forward. I finally stopped talking to her because she wasn't being helpful. As an added bonus, she was so exasperated and confused as to who I was, she thought I was the buyer and was questioning why I would even get a check. Perhaps listening instead of talking would have been helpful. At settlement, my broker handed me the paperwork because I wasn't going to sit next to such a disrespectful loudmouth. As a final ironic touch, the buyer's agent complained that the pen that was provided by The Wiley Group was leaking.

    From the owner: Jan M. Wiley is the founder and senior partner of The Wiley Group and has been practicing law since…read more1963 when he graduated from the Dickinson School of Law (now the Dickinson School of Law of the Pennsylvania State University.) He currently concentrates his practice in the areas of estate planning and administration and elder law. During his distinguished career he has served as Assistant District Attorney for York County (1969-1973), as president of the York County Bar Association and on the Pennsylvania Bar Association's Committee on Problems for the Aged. He is a member of the York County, Pennsylvania and American Bar associations and is currently admitted to practice before the Supreme and Superior Courts of Pennsylvania, as well as before the Supreme Court of the United States. In addition to his contributions to the legal profession, Mr...

    Keystone Elder Law - elderlaw - Updated May 2026

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