As someone who fears going to the eye doctor as much as many people fear the dentist, I absolutely…read morelove Sullins Eye Care. Everyone is very friendly, professional and it's more like going to visit a friend. I've never had to wait more than a few minutes. Definitely recommend!

I needed stronger bifocal but he didn't even check my bifocals vision I just thought he was going…read moreto up it. But it is the same as my old glasses. My glasses that I bought are separating at the ear peace. It pulls my hair out every time I remove them. On the left ear.

Yes, the staff is friendly, Dr Muegge is easy to talk to, he explains what's going on and why. He…read moretook his time and I didn't feel rushed. I gave 4 stars only because there's always room for improvement.

Eyes of Athens made up stuff to qualify me as a medical issue so they could bill my medical…read moreinsurance instead on my eye care insurance. Truly stupid stuff, which they didn't track in my last two visits. That allowed them to bill the medical insurance instead of the eye insurance. They then passed the cost to me. So a normal comprehensive eye exam, which should have been zero cost, was suddenly $78.90. They also added other costs which should be covered in a comprehensive exam. What should have been a zero cost to me was a $114.30.

I had an appointment for months and due to circumstances beyond my control I was running late. I…read morecalled Foster's on my way there to let them know that I was coming. The person on the phone would only say that we have a ten min grace otherwise they was unwilling to see me. I would have been maybe 20 mins late But since I got held up due to road construction, I was going to be even later. I suppose maintaining long term patient are not important to them. I called another eye care facility and made an appointment right away. Foster didn't use to be like this. But they lost a patient for unwilling to work with me.

I came in to get safety glasses made. The prescription is totally wrong. I asked to have them fixed…read moreand was told that since I didn't get my eyes examined there, there was nothing they would do about the problem. I have 3 other pairs of glasses with the same prescription. No problems in them. And one pair are safety glasses. I would not recommend due to piss poor service and quality.

Dr Rosenberger is my Dr. I was seen in May 2025 and it was really different than the previous…read moreyear. i think it's because they stopped accepting VSP and some of the insurances that pay pennies for eye exams. They have to see more patient's and have to run more people through when insurance gives them a pittance for exams. As compared to the previous year, I found the staff more relaxed, friendly and professional and the Dr was friendly and took her time. The previous year she took her time and was thorough, but the whole office seemed full of patients and it felt like it was too full & overwhelming. I like it much better now and I like the service I get there.

So I do not leave reviews normally BUT I took my mom to her eye appointment today. We live two…read morecounties over from the Athens clinic, We made a special trip just to see Dr Rosenberger. She's always been a good doctor for my other family members. With my mom, the doctor apparently had other plans. She told her she had 20/20 vision (WHICH SHE DOES NOT and then told her to DRIVE in her dollar store reading glasses.) Her, now retired doctor told her 5 years ago she needs her glasses all the time except for driving..I know eyes get worse with age, therefore her eyes did NOT get better....(hence 20/20 vision). My mom's eyes have NEVER been the greatest. My mom got in the car, before we had buckled up to leave DR Rosenberger was out the door and gone. I understand people have other engagements they have to do. but when you are a doctor of any kind and you are with a patient you have an oath and are suppose to honor that oath. The appt was $160 which in my opinion was basically stealing and a waste of a drive. I will stick to MY eye doctor have her experience. I was thinking about switching, but after this. There is no way! It takes the average person a day and a half to two days or more, to make the 160 bucks. but only takes a few seconds for someone to take it and not give the correct results...Very disappointed in this. Especially for my mom..

He's great. I've seen him for a few years. Very personal and thorough with the exam. I'd recommend…read morehim to friends and family.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

Super nice staff, and I saw Katie, DDS. Super nice, her and the hygienist were both gentle, very…read morethorough. I highly recommend them!

This office was very misleading in my experience…read more My 20-year-old son went in for one tooth extraction and was quoted $59 for an initial exam. After the visit, he was given a $10,000+ treatment plan. While the extraction was listed first, the rest of the plan mixed non-urgent procedures with needed ones, with no clear prioritization. While I was on the phone with him, the insurance coordinator admitted she did not realize he had insurance. Once insurance was identified, the initial exam that was quoted at $59 was billed to insurance at over $300, despite the office advertising a $99 exam. His entire $1,250 annual dental benefit was quickly depleted on non-emergent services. This may be legal, but it is not ethical. Because of this, my son is now out a large portion of his coverage and may not be able to complete needed dental work elsewhere. If you want clear pricing and honest treatment planning, I recommend going elsewhere.

Great place I was very impressed 100% will be coming back!!…read moreStaff doctors everyone was super sweet and I had a wonderful experience!

Must READ!! I was advised by my legal representation not to leave this review yet; but in an…read moreeffort to prevent someone else from encountering the same bad experiences I had, I've decided to move forward with this review. My experience with this office was very disappointing. I had a front tooth I needed an implant on and went to Dr. Fretwell to have it completed from start to final restoration of the crown. Before scheduling an appointment to begin, I met with her and asked specifically, "Can you make this tooth look like the crown beside it?" I was told, "Yes, absolutely. We have multiple labs we can use that will be no problem." So I decided to move forward with the treatment process and took $2,025 to start the process. First step was to remove the tooth which led to my gum being split up to the root tip and stitches which took 4 months to heal and gum tissue to grow back down in to place. Next was the implant which gets placed and down to the final stitch being in place, I told her I could feel everything but was told rather than stick me with the needle again she would go ahead and put the last stitch in. This stitch was from the pallet forward and the pain was so bad I almost got sick. Which led to her numbing me again anyway. Once again, the gum tissue was split open but eventually grew back down while waiting for the implant to heal properly. Now its time for the final restoration. I have the impressions and Im excited to have this all put behind me after nearly a year of dealing with all of this. I go in to have the crown placed and its an oversized crown that extends over the gum tissue with pink at the top of the porcelain crown. I rejected it and 4 other tries from the lab to make it look right. Even the assistants in the office said, "That cant be right." I was told by Dr. Fretwell that it was from bone and gum loss... well I wonder why I could possibly have gum loss when its tore open and made to heal repeatedly!!?? So, after several tries and me not being happy with the result. If you can imagine a HUGE tooth next to a smaller front tooth .... hideous!! I was presented with an alternative to achieve the aesthetic look that I was originally promised. The 2 options were to have the crown lengthened on the other front tooth and replace that crown or abandon the implant all together and go with a bridge. I was told my crown on the other tooth needed replaced anyway because it was fractured... but turns out after a second opinion... It was not! On this option... she did offer to pay for the pontic on the implant tooth which would still result in a whole lot more money out of my pocket. Now it has been nearly a year since I started the initial treatment and I will not be stepping back into this office nor will my 3 sons that used to go here. I will be finishing up restoration elsewhere. Beware of this place if you value your smile and money!

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko