Waited over 12 minutes while five other workers talking it up. Worst customer service. Typically…read moresomeone is there to help speed up line in other locations.

I visited the local branch for additional banking services. I was told they could not assist me and…read morethat I need to use the customer service of a 800 number. After a 10 minute wait I was unable to complete the transaction and they were going to have to transfer me again. Banking institutions obviously need to go back to the basics of customer service.

Excellent Bank my husband has been here a year although I wish they offered secured credit loans…read morebut they dont in all we have been happy

I needed to pay on an account and tried to use the drive up because my baby and toddler had fallen…read moreasleep. I had cash in hand and my account number and was told that I couldn't pay on an account through the drive up window and would have to come inside to pay over the counter. It was literally the same person at the counter as the window.

Just an update that I have received a phone call from chase following up on me and everyone there…read moreis still friendly and helpful:)

I have always been Leary of this credit union. Recently, we sold an item and did a wire transfer…read more It took them three days to complete this transaction after my bank told them how to fill out the paperwork. Very unprofessional atmosphere...

I dont have account here but I went with a buddy and damn the ladies that work here are fuckin hot…read more Fuck you feminist who have an issue with this. Keep it up ladies yalls hair lookin nice.

I have had the worst experience with using an ATM machine at this bank. I was told that a 7 day…read morehold was issued from the employee at the bank. Not from the ATM machine. After I made my deposit on 1/23/24 an additional 7 days was added on 1/25/24. So my deposit will be held for 9 days total. I've had my account with Key Bank going on ten years. With all my income direct deposited into my account. I will now be changing banks and doing my business elsewhere. I know I am a valuable customer and I know my business is good. I will not do business with a bank who treats their customers like this.

Sweet little very old and cute bank branch. As always no lines, free candies and coffee and a fast…read morefriendly service. Thank you ladies!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I have Been a customer for over 20 years who currently lives in California and was visiting this…read morepast weekend. I visited the branch on 1st street on 7/6/2024 at around 11:06 am. My stepmother and myself sat on the waiting area until Jose Suarez approached us at 11:23 am asking how he could help us, I mentioned to him our inquiry about adding my stepmother who currently banks with wells forgo bank into my existing account. He had no interest in helping and suggested I scheduled an appointment for the following Monday at 10:00 am that because this would take over 1 hour. when I asked who the appointment was scheduled with, he said any banker who's available at the time of your visit. I ended up going to 72nd ave, on Monday and had the most pleasure visit with the help from Jose Valencia who provided with excellent customer service, not to mentioned it took 10 minutes to add my stepmother into my existing account.

The branch is on the North-East corner and the only ATM is off-street, which is actually convenient…read morefor parking. The drive-through is catercorner, on the South-West corner, and there is an ATM there as well. Branch has always been well-staffed every time I've been inside, which is not that often, but they seem efficient and move the line right along.

What a friendly bunch of competent people! It's always good to find people you can trust; it's even…read morebetter to find people you can trust who really know what they're doing when it comes to customer service. Based on previous experiences I've had with banks, it's a SHOCK to find competent, friendly people who meet every question with patience and detailed explanation instead of "I'm sorry, but that's not our policy".

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.