I am a new member of Parks. I recently joined after getting a job at the hospital. I had banked…read morewith Bank of America previously which was a pain with the closest branch being 30 minutes away. Banks and Credit unions all offer the same types of products and services. The only real thing that can set them apart is service. Parks has great service every time I have gone in. It has been a pain switching banks, but the level of service I am receiving from Parks is and will be well worth the effort. I look for forward to our continued relationship.

Arrow Bank is NOT the HOMETOWN BANK Glens Falls National was. They flat out rot. They don't answer…read morethe phone during business hours. You have to deal with their stupid ROBO BOBO system . Hire more help You Morons.

Worst bank in the area. You would be better hiding your money under your bed. The bank allowed…read more$17,000 to be removed from my account without my permission and then wouldn't explain what happened. Too bad, I have been doing business with them for 5 decades. Staff rude when pressed for an explanation. too bad I couldn't give them a zero rating

Now this is the service that I expect from a home town bank. Great staff and management!read more

I've been a TD bank person for over 25 years, but I've reached the breaking point when no actual…read moreresponse was forthcoming regarding credit card payments that were not accounted for in over 6 weeks. Yet no one, even customer service, can find an explanation nor even find the money. I'm done...looking for a new bank.

been using td bank for over 25 years. Service is always slow. They closed other branches in the…read morearea that were faster. Going to change banks.

BEWARE of this bank. They have tried to tell me to commit fraud, they lie to their customers,…read moreforced an old woman to nearly lose her house, taunt previous customers, do not train their employees properly, the list goes on. PLEASE BANK ANYWHERE ELSE. I do not want others to go through the same issues...

Convenient. Right by the college, it's good to have it for locals and other College Students. It is…read moreamazing to go into the bank and get what needs to be done quickly and be done with it. Quick and done right!

Worst credit union i have been a member of. Sure did not…read morefeel like a valued member. Will be closing out my acct.

TCT has been the best bank for my husband and I. I have been working with them since my first…read morechecking account as a young adult. The best loan rates, summer skip options, personal service and people who know and care about us when we go in or email. Great new services like remote deposits. Highly recommend!

This is a very strange bank. They almost seem like they don't want to make any loans at all and…read morereally put you through the ringer. They are owned by Arrow Financial. It is my suspicion that they do more with investments rather than mortgages or consumer loans, and try to deter potential customers from applying to their bank. I have always found them to be rude and suspicious whenever I have applied for any type of loan from them. I have a 760+ Fico score, and asked for a $30,000 equity loan with a home loan to value of less than 65% total including my current mortgage. I applied online and was contacted by a branch manager instead of a loan officer. This branch manager from the main office in Glens Falls told me that she wanted two years of tax returns and w2's before she would even hand it to a loan officer since that is what they required. In addition, a copy of the deed, homeowners insurance, paystubs, etc., were also necessary. I have never heard of a bank asking for w2's AND Tax returns since it is redundant information and a pain to copy tax returns and send them in. I asked her if she looked at my application and could pre-approve the loan request based on the information I provided. She then said that she didn't bother to look at the information and wouldn't until she got the tax returns and w2's and other information since that is what they require. As a mortgage loan originator in a bank for many years, I was shocked at this incompetent level of customer service and this bank's inability to even pre-approve a loan based on information given on an application.