Best vape shop in Springfield! The owners are awesome people, and there's a large juice selection.read more

I've yet to buy anything significant from this location but they were quick and polite in my recent…read morevisit. The location has a very relaxed atmosphere with area to sit down and hangout if you wanted too.

I found the employees to be very helpful and friendly. They did their best to guide me to the…read moreproducts I wanted. They helped me to know what to expect from each product. I thought they had a good selection of product and the prices were reasonable. I will shop there again.

these fucking people shorted me on my weed and told me to come back to get it just for them to say…read morethey don't remember me calling literally the worse fcking shop I ever been to!!! Everybody in the weed shop don't do none but sit & smoke the product and be high the entire shifts so now they don't remember shit!

Zeek that works at VIP VAPE on Sunshine before Kansas expressway is nothing but AMAZING. He's by…read morefar the best #1 employee there. The owners of the store have a great guy working for them. He treats every single customer with respect and very eager to help the customer find what they need very quickly and answers every question the customer asks. He's very friendly and treat everyone like family. As For me he makes me feel great when I make a purchase cause I know he would never allow me to be ripped off and I can't trust him with anything. He's NEVER been negative and always in a great mood and your surrounded by his positive energy. He also would never try to upsell you or sell you something you don't need. I always look forward to seeing him there when I come in usually 2 to 3 times every day.He always makes sure any discounts are applied to my purchases. It's a please completing my purchases with him. As For others that work there they can't even compete with his level of amazing customer service. So Zee thank you so much every day for you helping me daily couldnt ask for a better experience at the store than you provide TOP KNOTCH CUSTOMER SERVICE #1. Sincerely, Tomaz

From the owner: VIP vape & tobacco Springfield largest store and largest selection and best deals read more

Terrible service. Avoid this shop at all costs…read more A friend walked in recently and was made the butt of the jokes of one employee in a black shirt AND the manager. She was wearing spandex and the employees decided it was appropriate to joke and laugh at her expense. She left feeling extremely hurt and is one of the sweetest people you'll ever meet. Shame on you, Vapor 100. Do better.

Returning a faulty battery (one week return policy by the way, ridiculous) was a 15 minute ordeal…read morethat involved a phone call to a manager who basically said I needed to come back with a cartridge to prove that it didn't work because they apparently didn't have any. More importantly, why not just trust that it's faulty since I had a receipt? And if it isn't, you could resell it right? The assumption that I'm a liar was all it took for me to decide never to go back. Congratulations, you guys made $10 profit off of some crappy Chinese knock off and now me and everyone that will listen to me won't come back ever. Btw, purchasing the battery took 20 minutes while some stoned teenager thumbed through a catalog of prices. No one asked if I'd like to check if it worked at that time

Hubby went in for a vape coil. The worker was zero help, she had no idea what he needed, although…read morehe brought in the vape itself. She was very distracted and couldn't help him with the salt nic recommendations either.. He usually loves this shop but, He had to figure it out and the worker just kept going on & on about a Bull riding competition?? To top it off, Husband said she was blatantly flirting. So unprofessional.

Shawn's great! Great prices! Really knowledgeable!! Definitely will be back! Went in not knowing…read moremuch and Shawn was very patient and helpful!

Been with the owner for years. You can have 10 million items in your store, but if the customer…read moreservice is lacking...... you get the picture. These folks know their stuff. And if by chance they don't have what you want. They will get it. I have personally asked for some off the wall stuff in the past and it's still in supply to this day :) Grumpy Old Bastard for the win ! ! ! ! Great Shop, Great Selection, Great Customer Service. Dakender

Stopped in on opening day. Such a friendly atmosphere, with great customer service! They have…read moresooo many glass cases full of awesome vape products, glass and everything in between. The prices were also amazing! I highly recommend stopping in and meeting the owner/staff and picking up some supplies!

Fantastic place I live on Farm road 112 off of Norton and North Springfield and I place orders to…read morehave them delivered at this place and it's usually $6 delivery fee so I absolutely love this store I am now a regular customer!!

Feels like the good ole' sketchy liquor store. Homeless people love to grab their booze and get…read morehammered downtown after. The owner is a cool guy and it's mostly college kids working. Their new rewards program is great if you have substance problems and like to save money.

wouldnt let me bring my expensive bike inside to make a quick purchase. the guy was extremely rude…read more i live very close and will now travel farther to avoid bad service.

I have shopped at this store several times. After being treated very rudely by one of the owners,…read more I will not be returning. I went into the store and bought some cigarettes and after paying for them I asked the employee if I could use the restroom. After being told NO with a very short and quick response, I simply grabbed my bag and left. Despite what one might assume, everyone who is tattooed is not a THIEF! Bottom line, if that is how your going to treat your customers, there are too many options in this town as far as Smoke Shops are concerned. I will be doing business elsewhere. Very disheartening!!!