Well first Nelly who did my hair wear her mask during the entire process. Because I'm pregnant she was flexible and did an in-house service and both her and her husband where great at customer service. She took around 4,5hrs to finish my box braids, which to me was a record. Also at some point I noticed had to change the braids color, since I had 2 different one's, as she had done too many of one color, and she was happy to open a few of them and make the change (that was just a communication issue). The only con is that the scheduled time wasn't well fulfilled, since it should have started at 9am and I was informed of the delays when contacting them only, and was not informed ahead of time. But I had time available and I understood she had to come from Manassas to Vienna. Besides that, great service! read more

Kesse Braiding - Kids Hair Salons Near Me - Manassas, Virginia

I made an appointment 3 hours in advance. I called her and sent a picture of the style I wanted to confirm. She agreed on the time but never got me back on the style. When I arrived, she told me her hand was hurting and she couldn't braid hair. I drove 30 minutes in the snow and when gas prices were high. Just for her to tell me she couldn't do it. I even bought a pack of hair to have someone else do it. read more

Called morning of for an appointment and was confirmed. Clean and peaceful environment. Very nice women working. I got Kinky Twist and it took approx 3hrs and 45min which wasn't bad at all. I would definitely recommend! There's hidden reviews that are all good! So don't let current the star rating throw you off from visiting this place. read more

I took my biracial daughter in for box braids, and we're so pleased with the process and the final product! The detangling and braiding went so quickly, and my son and I were comfortable waiting in the room. We'll definitely be going back! read more

Kesse Braiding - Kids Hair Salons Near Me - Manassas, Virginia

Melodie was kind and right on time! I am sucker for punctuality and she was great. Her unit was neat and clean and she was quick and efficient. Her prices are reasonable too! read more

The owner Kesse is very unprofessional. My first time to her was in March 2023, and I will say I had a good first experience although she arrived 20 minutes late. I even sent my mom and sister to her before we all went on our family vacation. Fast forward to May 2023, I made an appointment to have my hair done for my 30th birthday trip, with a confirmed email to show, arrived at my appointment just to see someone in the chair and have her tell me to come back in a few hours, she's busy. I'm sorry WHAT? As a business owner myself, I understand that things happen and maybe she overbooked. HOWEVER she was not empathetic AT ALL, no sorry, no kind of effort to try to make things right. Just come back. To me the highest form of disrespect is having my time waisted. I already drove to the salon with my day planned to be done around 1/2pm. She does not care at all about taking up a clients entire day so we can be on HER TIME even with a confirmed appointment. I expressed my frustartion to her before I left and kept my cool as I was respectful to the fact that she had a client in the chair. I was unfortunately not even surprised to walk into this as my sister had an appointment a few days before mine, walked in to her saying the same exact thing. My sister ended up coming back 5 hours later, brought her hair for her style, and was so unhappy with the final result she took it out a few days later. The blending for the boho braid look was terrible as it went from a smooth knotless start to a big old ball. I let her know how unprofessional it was to just tell me to come back as if I do not have anything else to do the entire day. I informed her how I did not appreciate her doing that to my sister either. She literally chuckled as I am talking and had nothing to say. It is not funny. Waisting peoples time is not funny. I let her know before I left I will be leaving a review and assuring that the referrals I sent will not return as we do not support bad business practices. Later that day, I got a text, call and email from her. It is very unfortunate that the only reason she reached out to "try" to make things right is because I left her know I would be leaving a review. Before that she was just laughing at my frustration walking in to my appointment unable to be serviced. Again, I know mistakes happen, but that is when you as a business owner try to make it right. And she didn't until she knew what she did would be out for future clients to see. I am a huge advocate of being a loyal customer and sending dozens of clients when I find good business owners. I will let you know that she is not one you should go with out of all the others in the area. read more

Very professional, and clean working space. Took care of my natural hair without aggressive pulling, braids look amazing , even and natural. One of the best hair braiding in Manassas/prince william county. read more

I love my box braids. Neli (sp) was able to fit me in same day. She's very nice and the space is nice and clean (covid-free )...she has her own unit which I really liked. My braids were complete in less than 5 hrs which was a plus for me. She's awesome and I can't wait to go back!!! read more

They did not get back to me after I sent a picture of the hair. I won't be using their services.

Nelly did passion twists on my daughter and they looked amazing!! My daughter has tons of long hair and it only took her between 3 and 4 hours. Her shop is clean and she follows CDC recommended guidelines for COVID. There was no wait time, she responds immediately and appointment times are flexible. Give her a try and you will not be disappointed!! read more

Nelly provided very good service. It has been a while since I've been satisfied with the outcome . Very professional work and clean, friendly environment. My Senegalese twist are the perfect size and length. read more

first visited this salon yesterday for Senegalese twist . I loved how they braid my hair and wanted to know what I liked in certain pictures and why I liked them. Nelly did and awesome job and the person working with her was so pleasant and wanted to make sure I liked my hair. It was well worth the hour drive from DC town, VA. I was so impressed I booked my next appointment before I left. read more