Highly recommend!! Walking into the office was very welcoming and everyone working here seems…read moreupbeat! Vets are very knowledgeable and informative! They want the best for you and your fur babies. We came here after an issue with a different vet and they ended up saving my cat's life! We appreciate them so much and we now have found our new vet for all our fur babies!

My husband and I had an extremely upsetting experience with this clinic, and I feel it's important…read moreto share what happened, so other pet owners are aware. We brought our 170-lb mastiff, Louie, in for a routine heartworm test. The tech attempted to draw blood from his front leg but couldn't get any on the first try. Instead of using a new needle or properly cleaning the area again with alcohol, she reused the same needle in the exact same spot. When that didn't work, they eventually drew blood from his neck area. A few days later, we noticed a growth on the same leg where the attempted blood draw occurred. At first it was small, and we thought it might be a hygroma since Louie is a large dog who tends to drop his weight on the floor. But by Saturday morning, his leg had suddenly swollen to three times the size of his other legs, and he could not walk at all. We rushed him to another vet because this clinic was closed. That vet took X-rays (which were clear) and told us the swelling was not a hygroma, his leg was filled with fluid and could be an abscess, soft tissue sarcoma, or another serious issue. They immediately started him on medication for infection and pain. On Monday, I contacted this clinic to inform them of what had happened after our visit. They asked for photos, which we provided. They then asked for more pictures, and we even sent the X-ray from the emergency vet. Several days passed with no response until we finally received a call, only to be told that it wasn't their fault and there was nothing they could do. They also tried to convince us that reusing the same needle in the same spot without re-cleaning the area could not cause an infection. I'm not sure what veterinary school teaches that, but basic medical hygiene says otherwise. What makes this even more frustrating is that no solution, no concern, and no accountability were offered. Even if they believed it truly wasn't their fault, the complete lack of responsibility or willingness to help was incredibly disappointing. I rarely leave reviews, but this experience was unacceptable. Louie suffered significantly, and instead of helping or even acknowledging the issue, the clinic dismissed us entirely. I strongly urge other pet owners to be cautious and consider seeking care elsewhere.

My cat has to have surgery for the 2nd time in 2 years. The staff are kind and courteous and the…read moredoctors are excellent. I'm so glad we switched from Banfield to AHOC. It's not just drop your pet off, you can be in the room with them for exam and talk with the techs and the Dr.

I was thankful to have a place that was available to take my dear fur baby. She was really…read moresuffering. From the follow up appointment, I don't think they were sensitive to our needs in this situation. I took her to another place. That was, and compassionate, which I appreciate very much!

To preface, people can be very critical with reviews, especially when faced with an emotional…read moreburdened of an animal vet visit. We should all be encouraged to truly evaluate our responses before submitting them as this can really hurt small incredible businesses like this. On to my ~personal review, And I will keep it brief. They are incredible. Very caring. Very compassionate. And very mindful of your wallet. Highly recommend.

0 stars would be given if that was an option. Absolutely ridiculous. They just want your money and…read morethey don't care about what you have to say. I made an initial appointment for my kitten to get checked out because tractor supply said she was positive for worms. They tested her poop which turned out to not be her poop (i have 3 cats and it was one of the other cats) and they pointed out the first time that it was a bit big for it to be a 6 week old kittens poop. Test was negative of course and i called and asked if they could test her actual poop this time and they said yes. So i made another appointment with them because they fixed their mistake. I made a rabies vaccine appointment and told them twice on the phone i just needed rabies. They quoted me 45ish dollars give or take. When i actually went to the appointment that should've just been a vet tech appointment the vet came in checked her out again and said they had no record of us being there. So i sent the documents they needed AGAIN and they came back and said they'd give her the FVRCP but not the rabies. I refused and said the whole point of us being there is for the rabies shot and they were very hesitant about it and didn't give a reason about it. Mind you my kitten is 12 weeks old. So because of the vet coming in touching her saying "she's good!" They charged me 70$ extra and the FVRCP it was 160$ instead of the original 40$. They just want money and are greedy. I wouldn't go here if it was the last place open I'd rather drive 5 hours to a different place.

I've been to quite a few emergency vet clinics over the years, and I do admit that this one in…read moreMagnolia was probably the best experience of them all. When we discovered that our nine-year-old spaniel was bleeding from her mouth, we monitored her for an hour or so to see if it subsided. After all, it was a Sunday and our regular vet wasn't open. When the bleeding continued, with it occasionally being pretty significant, I jumped on my vet's website to see what emergency clinics they recommend. Emergency Pet Care of Texas was one of two listed, and since I'd had an extremely negative experience with the one that is actually closer to me, I made the nearly 40-minute drive up to Magnolia to have her checked out. Sign in was smooth and not overly detailed (not asking a lot of what I deem as unnecessary questions). Wait time was minimal. Tech tended to her relatively quickly, and by this time much of the bleeding had subsided greatly. Still wanted her to see a vet, which she did shortly. Vet was thorough and didn't recommend any additional testing or examination because by the time she saw the vet, all bleeding had stopped. If it had not, it would have indicated something more severe: rat poison or sago palm ingestion, for example. But since that did not appear to be the case, we were instructed to watch her, keep her quiet with minimal exercise and see our regular vet the next day when they were open if the bleeding began again. I appreciate that EPCT was not overly aggressive in trying to treat what turned out to be a minor nick on her gum line that apparently caused the bleeding (mouth bleeds can be pretty traumatic initially, I was told, but they do subside within an hour or two if it's nothing serious). Other emergency vet clinics usually jump on "needed testing" which results in sometimes exorbitant charges that prove nothing at all (I'm speaking from experience). The techs and the vet calmed my fears, assessed my dog for potential dire conditions and sent us on our way. Easy to locate, ample parking, nice waiting area, friendly attendants, techs and vet experience. Charges were extremely fair. Wait time for us was short, but understand they do triage incoming cases so wait times can be extended due to severity of emergency. Definitely recommended, since they only treat emergency cases (rather than continuing, routine care of pets), so they are clearly prepped for that. While it was a drive to get here from where we live, it was worth it knowing I wouldn't need to cash in my 401(k) for my dog to be seen on a Sunday.

This is a long overdue review. Unfortunately, I've been here a few times because of emergencies…read morefor my babies. Each time has been as good as can be expected when you're in an emergency situation, and it's your fur baby's life on the line. This time was no different except for it was my cat, and he was on his way out. He was in very, very bad shape. He was triaged immediately. The news was not what I wanted, but as the person who has raised him for 19 years, it was a decision I had to make. My point here is the ladies that were on duty that evening were not just professional, or on point with their assessment, but went above and beyond on the empathy scale. I cannot say enough about the support that I received while I was there and I would 1000% recommend this Clinic to anyone. Everyone that helped me that evening from the front desk to the ladies in the back...I appreciate the kind words and the hugs that I received. I am more than grateful for you and giving my boy a peaceful jump out of this world

My dog Abby was seen by Dr. Hinton this last week because of a lipoma on her right side and left…read moreaxilla. We had some worries that it was affecting her mobility. Before being seen by Dr Hinton, we checked in and the front desk receptionist was so sweet and professional. Next, Abby was assessed by the Vet technician who also was professional and considerate when working with Abby who happens to be blind. Next. Dr Hinton came in, introduced herself and was extremely thorough in her examination of Abby, all the while explaining what she was doing. She then went over her findings, discussed options and answered all are questions. What a wonderful place to take your fur babies for specialty care.

Run! Do not go here!!!…read more My Dog was sick needed to be spayed. They wanted to charge $11,000 for the procedure the Next day.... I called West End Animal Surgery and they got my dog in surgery with the hr for less then $1,000! Blue Pearl is a scam praying on your emotional attachment to your pet. The Vets are used car salesmen at best. Do not go here!!!

I have mixed feelings about PCPC because I have a great respect for Dr K. who has always provided…read moreexceptional care. This review is for the entire clinic. Unfortunately it seems to have been acquired by private equity and the feel is more about $$ than care. Had an awful experience with Dr Summers who recommends anything that will make $. She is most unpleasant. Sadly I will be looking for a different clinic.

The prices for exams and treatments are extremely high for the level of service provided. While…read moresome of the staff members were kind and helpful, others came across as rude and unprofessional, which made the experience frustrating. Customer service should be consistent, especially when clients are already paying a premium for care. Unfortunately, because of the cost and mixed treatment from staff, I would not recommend this clinic.

You have to change your availability. I have been bringing my dog to you for years, maybe close to…read morea decade. For the past few years however it has become impossible to book her. There is no advantage to being a loyal costumer. I'm not suggesting allowing some to "cut the line" but I am telling you that I am being forced to find somewhere else to go due to your inability to see my dog when she is in dire need. I will take this post down if anything ever changes.

These guys were fully lovable to our fur babies , and it shows completely. Every employee has the…read moresame professionalism and friendliness you would expect. They send out reminders and make you feel like your fur babies are all important. I would recommend these guys to anyone in magnolia.

They are all great, very patient and kind. I love that they go over the plans for your pet with the…read morecost before treatment.

The staff is always very friendly and listens to your questions, no matter what they may be…read more Dr. Chan is wonderful. She is very thorough when examining your pet, and while going over diagnosis, etc with you.