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Kern Jennifer, DVM

5.0 (1 review)
Closed • 8:00 am - 6:00 pm
Updated 1 month ago

Services - Kern Jennifer, DVM

Pet physical or wellness exam

Pet vaccinations

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Best Care Animal Hospital - Our LADY

Best Care Animal Hospital

(44 reviews)

5 Stars to Vet Tech Ryan T. at Best Care Animal Hospital. I brought in my female Pit Bull for her…read moreannual exam (I've been with Best Care 6 years+ since moving here) and also brought in a male Dobie I was fostering/stray. I wanted to see if he was chipped as I had very little info about him. Ryan suggested that he would be happy to add him on as a new patient and fit him in with my appointment. I was thrilled and appreciative since I wanted to keep him as my own, and I am a good distance from the Vet. Ryan did an outstanding job coordinating detail - from one patient to two! He was quick and efficient, answered my many questions in layman's terms. He was patient and a great listener. He even helped me get both "large" dogs straight into a room and helped me get them back into the car when both appointments were over. Ryan is an outstanding employee along with everyone else I already know. OUTSTANDING CUSTOMER SERVICE!

We had our elderly cat euthanized at Best Care, last week. We give them highest marks for not only…read morethe attention, care, and comfort that they provided our pet, but also the attention and thoughtfulness and peace that they provided US! We never waited in the waiting room. We were ushered into a corner room that was quiet and peaceful, and they told us their plan and the steps and offered us the choice of leaving or staying. They also allowed us sufficient time with our cat. I stayed, and I was thoroughly at peace with the process and the desired outcome. Thank you, Dr. LePere, and your most excellent staff!

Animal Care Center of Pasco County

Animal Care Center of Pasco County

(34 reviews)

I drove nearly 2 hours to bring my bunny here, and would absolutely come back and recommend this…read moreplace! My 8 yo bunny was having on and off health issues for nearly a month, but her old vet office did not/could not address her teeth. It got to the point where I thought she would pass away over the holiday weekend, and I was calling every exotic vet I could find seeing if anyone could see her last minute the following day before the weekend. This is the only place I found that had the staff and resources to address rabbit teeth without at least a weeks notice (which is often not an option for rabbits). All the staff here are incredible! The front of office staff are SO much nicer than those at our last vet, the vet tech was great with my bunny, and the vet was absolutely amazing, and had her back to her old self within a day (just with two fewer teeth). He let me know whenever they had new information after bringing her back, and kept me in the loop with decision making. I went from thinking she would die, to her eating again without pain within the day. 100% worth the drive over!

The customer service at the front desk is absolutely horrible. The staff is dismissive and…read moreunfriendly. Additionally, there is a lack of communication between the veterinarian and the technicians. I took my puppy in for an annual examination, and they informed me that he was "psycho" because he's a one-year-old puppy who is wiggly and can't sit still. They advised me that each time I bring him in, he must take trazodone and gabapentin. I asked how much these medications would cost, and the veterinarian told me she would check the donation box to see if there was anything available. Since I was never informed that there was nothing in the box, I assumed the medications were being donated to me. To my surprise, when I reviewed the receipt at home, I found that I was charged for the gabapentin, and I was never told I would have to pay for it. I contacted the clinic about the mistake regarding the charge for gabapentin. They explained that, legally, they cannot issue a refund for medication, which I understand, but what upset me was their lack of remorse. They did not apologize at any point during the phone call. Once again, the front desk staff was rude and unhelpful. I've been bringing my puppy here since he was three months old, and every time we visit, there's an issue. I would not recommend this location to anyone.

Kern Jennifer, DVM - vet - Updated May 2026

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