This is the funeral home my parents chose, they passed 10 years apart.
When my mother passed, everything seemed to be going smoothly with the arrangements. They are nice people. When the obituary came out, the wrong donation foundation was listed. Some random foundation received donations. My mother looked beautiful at the viewing, makeup and hair were perfect. However, very noticeable was the fact they did not put the bra I gave them on my big busted mother. She would have been mortified! Too late to rectify that at the showing.
When my father passed, the employee handling the arrangements kept saying is how he was retiring soon and all the plans he had. When the obituary came out, they failed to acknowledge that he was a veteran. I stressed this at our meeting, it was a very important aspect. Names in the obit were not listed correctly. My father was cremated, we informed that the cremains may not make it back in the 2 days until the service. Thankfully, they did.
These were 2 different employees 10 years apart, not satisfied by either. read more
