Got my hair cut by Ania Paige M. I asked for a pretty dramatic hair change and I showed her the…read morepictures. My hair looks the same and now I'm just out $60 with nothing to show for it.

it was great and checkout was so quick. there was a very wide variety of beauty products, hair, and…read morefragrances.

JT and the staff are always so welcoming and eager to help! JT is very knowledgeable on makeup…read moreapplication and skin care. 5 's.

Great make-up, very high quality brands. JT is such a big help with makeup selection.read more

I stopped by Ulta to redeem my free birthday gift, and one thing I really appreciate is that Ulta…read moregives members several birthday gift options to choose from. It's a nice touch and makes the reward feel more personal. Since the products were packaged in cardboard boxes, I asked the sales associate if she could show me what a couple of the containers looked like. She happily opened two of the boxes so I could see them. As I was looking at another option, I started to open the box myself, and her attitude changed immediately. She told me that if I opened that box, they would have to throw it away. That really confused me because she had just opened multiple boxes moments earlier to help me compare the products. I couldn't understand why it was acceptable when she did it but not when I did. From that point on, the interaction felt very awkward, and she came across as short and rude. I understand there was a line and they were busy, but if helping customers choose a birthday gift slows down the checkout process, it might make more sense to display the birthday gifts somewhere other than the cash register. I love that Ulta offers choices, but the experience of selecting one shouldn't leave customers feeling like they're inconveniencing the staff. So this rating is based solely on the customer service interaction

I've always been a fan of the Benefit brow bar at Ulta and how they wax my brows. Carrie has done…read moremy brows twice now and I've been very happy. She takes her time and is easy to talk to - I always leave feeling like a million bucks! The only con is because it's in an Ulta, I always leave with more than a brow waxing.

I don't wear a lot of makeup and jewelry. However, I've got a friend that works here, so I've been…read morein the shop numerous times. And I actually like it. Merle Norman is pretty darn nice. They've got high-end makeup, jewelry, and accessories like Vera Bradley bags. Expensive, yes, but not crazy ridiculous depending on what you buy. I can't afford most of the things Merle Norman has, but if I want to splurge, I come here. My husband bought me a lovely charm bracelet for Christmas last year and occasionally we go to pick out another charm, usually around $12. The salespeople are friendly and patient, which makes the experience nice as well -- since you're probably spending a lot of time in here if you're going to spend a nice chunk of money. There aren't too many high-end stores in Georgetown, so this is pretty popular with the ladies in the area.

Love shopping at this store the service and selection are great! They know their products, they…read moreare patient with those of us who take forever to make a decision. Great selection of the products they carry. REAL customer service is rare but not for this store. Easy to rate 5 stars!

My partner and I are taking a road trip, so of course, my goal is to visit every Lush shop along…read morethe way. Today we visited Lush in Lexington at Fritz Farm, located at 123 Marion St. The team members greeted us as we walked in and were super nice! The shop was nicely laid out with skincare in the back and bath bombs front and center. It was very spacious, well-stocked and easy to navigate.

As soon as I walked in, there was an employee who created me and asked if I needed help. The staff…read morewas very nice. Even though I went in for something specific, they would be a great help to someone who did not know what they wanted. I would recommend this location to others.

Bays Beauty Boutique is located in NuLu at 709 East Market Street. Bays Beauty Boutique was…read morefounded by Louisville plastic surgeon Dr. Gregory Bays Brown. The store carries a full line of skin care products, cosmetics and bath & body products in addition to a line of pet care products. The store even has it's own feline mascots which greet you upon arrival. Dr. Brown formulated the iconic RéVive Skincare line which is sold in-house and around the world. The staff is skilled in their skin care line and very friendly. I received some nice samples when I stopped in and can't wait to give them a try. Check out Bays Beauty Boutique - you deserve to be pampered.

When you walk into Lush the staff is always friendly, kind and helpful. They are very knowledgeable…read moreabout their products. Shout out to Olivia for being thoughtful and helpful!

Got home to find my face mask had a third of it scooped out by someone's nasty fingernail…read more Driving all the way back to return a $16 item is cost prohibitive so that's not an option. I didn't think I would need a receipt so I didn't ask for one. While the guy that answered the phone was nice, they told me to call their customer care line and I had to talk to the most snarky rude woman who "asked that I follow the return policy next time" because I didn't have a receipt with the exact total printed on it. She acted like it was all my fault and that she was doing me the biggest favor ever by refunding the cost of the damaged product. I am absolutely done with lush and their lack of appreciation for their customers after that conversation. 100000% NEVER going back. Lost a lifelong customer over $16...

Stopped by to grab a few things. The staff was extremely friendly and helpful to ensure that we…read morefound what we needed. Their goal was to make sure we were happy and left with what we came in for. No high pressure hey you need this too or competitive with each other. They helped each other and worked as a team. Great to see!

I stopped by to re-purchase some of my husband's favorite body products. I was floored at how…read morewell-organized and well-stocked this location is! I found everything I needed with ease! Notably, I couldn't be more thankful for my purchasing experience with Chloe! I presented a digital coupon that didn't work initially. Instead of rushing through my transaction, Chloe confirmed that I was eligible for the discount and asked the on-shift manager to apply it manually. While small, this gesture made my shopping experience that much more enjoyable! It's the little things that often leave the biggest impression and make you feel valued as a customer. Thank you ULTA Store #1763!

Such a beautiful owner who's just inside and out incredible! Came through to find products for my…read moredaughter she wanted some special braiding hair etc and this place has everything she wanted!!! Thank you for your support and love everything you're doing!!!

I was driving pass this place and was curious so I stopped by. As a local hair stylist I'm always…read morelooking for local businesses to patronize for my business needs. The interior of this store is very tasteful. It's on the small side but it is packed with everything a person would need for their hair (synthetic braiding hair of all colors, bundles of human hair extensions, beautiful lace front wigs and all the accoutrements). There is a lovely section in the back of the store where you can try on wigs and it kind of looks like you can do a mini photo session. The proprietors of the store very friendly and offered assistance. I hope the store does well.