Nice library. I went to an event here. We used conference room A. I did not take advantage of…read moreanything else in the library but noted it looks like it is laid out well. Our event went great and we had 3.5 hours in the room which I thought was generous. No one came in to rush us. There was also plenty of parking in the lot behind the library as I pulled in. I am sure that I will attend more things in the library as time moves on.

This is such a beautiful library! Greenery all around and plenty of parking spots. The library was…read morespacious and very clean! Upstairs is the children's area and there were plenty of things to play with! Lots of books too and computers. We went on a Saturday morning and it was empty so we pretty much got the whole place to ourselves!

Finally got a membership here in my 3rd year of working downtown and it's the best $65 I've spent…read morein 2025. There's so many cool events for both members and non-members. I've found books both popular and obscure. And it's free to come in, look around, and soak in the Hogwarts-esque energy. Which is even better after the recent extensive renovations.

Cincinnati's Hidden Gem. As the Mercantile library is on the 11th and 12th floor of the Mercantile…read morebuilding, take their dedicated elevator and enjoy its new and renovated beautiful place to chill, work, study and enjoy. There are so many reading groups and activities. And many great authors visit. You do not have to be a member to visit the library, there are too many benefits to list them all. Sign up for a tour! A household membership works out to be about 30 cents a day. A student membership is only $30 per year! Now the Mercantile library is renting their cool space for your special events including wedding! Visit and see for yourself. Great for residents, students and visitors! Highly recommended!

A wonderful open and bright building that is geared toward anyone interested in reading or…read moreenhancing his/her mind no matter what your age! The personal are always available to help you find a book, order a book from another branch or give help using the computers or copiers. I frequent the library often!!

I was a little disappointed in this library. With some of the newer libraries in the area (like…read moreNewport and Independence), I guess I'm a little jaded. It was plenty busy when I was there on an afternoon between 4-5 p.m. I like that most (if not all) of the library branches in N. KY seem to be open seven days a week. That was not the case where I lived in E. TN. Anyway, I sought out this branch because of a little blip I saw in some local publication about a Princess Diana exhibit. I expected more than a couple of glass bookshelves with paper dolls, some magazine covers and some collector plates. I would have appreciated some related biographies, newspaper article clippings, etc. But back to the library itself, nice children's area and plenty of public use computers.

Beautiful library. I drive down here to meet a little group of women to do crafts in the conference…read moreroom of the library. Not sure how long this library has been here but it's really beautiful inside and they seem very accommodating. The conference room has tables and chairs in it we set them up when we get there and then when we leave we put them all back where we found them.

Sydney at the front desk was friendly, kind, and incredibly helpful. She gave me great tips and…read moreadvice about how to use the printer with the QR code link. She even helped me resolve my issue that caused a blank page to be printed. She quickly helped me by showing how to fix it, and even came over to the printer in-person (to double check with me, that it was working correctly) so, my document was printed within seconds.

Nice and roomy, clean and tons of things to get into! Wasnt much of a library person til I…read morediscovered this location. Now i cant get enough!

This library is so awesome. My son and I frequent the toddler classes every Monday because it's…read moreconsistently great. Ms Anna is the teacher and she is so animated when it comes to engaging with all the kids during her classes. The child area is all I've had the pleasure of enjoying and I know that my son thoroughly enjoys the layout. We can easily spend 2-3 hours at this location. They also do a ton of stupendous events throughout the year that are very unique, fun and free! Let's keep supporting our local libraries especially a location like this one.

Good library was the only one that had my book in and was easily able to find it. In the Campbell…read morecounty network so you can drop your books off here from anywhere Campbell county one.

Thank you to sweet young woman for helping me set up a library card to use the computers to handle…read moremy business affairs. Nice, quiet, and clean environment! Appreciate y'all

I am a local teacher, graduate student at NKU and have lived closely and visited this location for…read moreover a year now. Overall, I highly recommend this library. Here are my pros and cons: PROS -- fairly nice on the inside -- plenty of windows -- great study rooms -- lots of seating and tables around the building -- upstairs quiet area in the local history/genealogy for studying -- plenty of parking -- kind staff -- has security/local police on-site -- offers lots of resources and events for kids and families -- the staff has been doing a better job with ensuring that sketchy people stay out of the teen and kid areas CONS -- not the greatest location -- usually busy with quite a few sketchy people (my female friends don't like being alone here and I would not ever leave a child unsupervised here) -- cleaning needs to be increased a bit. This is probably because of how busy it is, but many times when I have been there have been quite a few dirty and/or sticky. -- I have had difficulty signing up for study rooms on Sunday at this particular location (but have been able to sign up fine for the Erlanger location) I hope this review helps someone (:

LOVE THE LIBRARY it's one of My families Favorite places to go they have so much to offer and a lot…read moreof resources To take advantage of I definitely recommend the library to anyone of any all ages because they have something for everyone

I absolutely love this library. It's been renovated within the last decade, and it really shows…read more The space feels modern but cozy, with private study stations and even areas you can reserve. I also really appreciate that there are always people around actually studying and reading, it has such a good, focused atmosphere. The selection is great too, not just books but DVDs, magazines, and plenty of other materials. One of my favorite things is their reading challenges. I just finished the winter reading challenge and got a free mug and tote bag, which was such a fun bonus. They always seem to have something engaging going on. This library is a gem!

I just received the third book hold that was cancelled. Staff used to notify us to when a book was…read moreput on hold but I haven't received a message for ages. They have my correct phone number as we went over this recently.

I used to come to this library, up until August 2022, when they put in the "learning through play"…read morething in this small library. I was using this library to do research on my book that I was working on since 2018, then on a second book since November 2021. With all of the kids being so disruptively loud in this library, it makes thinking in what is supposed to be a quiet area non-existent. They definitely should have put that play area over in the Newport library, like the other person said in their review here. I have been down at the Newport library, and they do not use the bottom two meeting areas that often and the larger of the two meeting areas downstairs at the Newport branch would have been much better suited for that play area that the Cold Spri branch has in it currently.

Customer loyalty only works one-way. They updated their printing system and it now will cost you…read more0.20/page. Apparently the "library tax" does not cover this upgrade.