1. Kent M. Lucaccioni

0

Chicago, IL

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Ask the Community - Kent M. Lucaccioni

Malman Law - Steve Malman

Malman Law

(134 reviews)

The Loop

I cannot recommend Zaid Alsaraf/Malman Law highly enough. As a senior woman who suffered a serious…read moreslip and fall, I was initially brushed off by local attorneys because I didn't have major, catastrophic injuries--even though the fall on my back caused me real pain and distress as I was laid up for weeks. Stress from incoming ER medical bills and aggressive insurance callers representing the big box store was building daily. From our very first meeting, Zaid and the entire team were a breath of fresh air. They were full of energy, took my situation seriously, and made me feel genuinely cared about and validated. It took literally 10 minutes at most before the whole team rallied behind me! They took complete control of my case, shielding me from these insistent callers and answering all my concerns quickly and professionally. Thanks to their tenacity, we reached a highly successful settlement within months. If you want a legal team that treats you like a human being and fights hard for you, look no further. Even though my case was most likely not a major win for them - they treated me as if I was a high-profile client from start to finish.

This company should not be in operation a true sham airing every hour on WGN. I had a very worst…read moreexperience with Malman Law handling my workers' compensation case. From the beginning, communication was extremely poor between the attorney, front office staff, and myself. Calls and emails were often not returned, and I was regularly left without updates on my case. There were also issues with paperwork and communications being mishandled. At times, I was told I was being untruthful about not receiving communications, which was frustrating and unprofessional. Documents and emails were also sent improperly, raising concerns about organization and confidentiality. What was most disappointing was feeling like I had to do much of the work myself just to keep my case moving forward. I constantly had to follow up, track information down, and push for progress instead of feeling properly represented and supported. Overall, the experience caused unnecessary stress during an already difficult situation. Based on my experience, I would not recommend this law office to others seeking workers' compensation representation. I still ended up filling a complaint against the attorney who handled my case, paralegal and the owner with the ARDC because of the way I was treated by them all during my case and how they refused to assist me with information about the case afterwards.

Kent M. Lucaccioni - personal_injury - Updated October 2026

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