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    Payzant Home Hardware Building Centre

    Payzant Home Hardware Building Centre

    (7 reviews)

    Sackville

    My experience with Payzant Home Hardware Building Centre was, by far, the best ever. They renovated…read morea condo for me and I can honestly say they went the extra mile for us. Their professional approach, kind and courteous service and patience with us will always be remembered and appreciated. The workmanship was absolutely fantastic and no detail was too small, they looked after everything for us.

    If you are looking for a company to hire for home installations, do yourself a favour, and go…read moreelsewhere! My Husband and I had bought a new home (first and last new home I will ever own), and we were SO excited to have some renovations done to make it a little more inviting for us. We hired Payzant's Home Hardware in Lower Sackville to put in cupboards in our kitchen including a lazy susan garbage area and a dishwasher. We also had them rip out carpeting and install laminate flooring throughout the top floor of our home and install a hot water tank. There were so very many issues, it would be an extremely long read for anyone, so I will sum it up in bullet point. - I scheduled the movers for several days after the flooring was supposed to be completed. The day before the movers were due to arrive, the work was still not completed, and they did not even come to work that day. On the morning of the move, I called to ensure the workers had masks on as we were going to be there (I am immune compromised). I was assured they would have masks, but when we arrived, there was only one person working, with no mask, and he ended up being underfoot when the movers where trying to bring stuff into the house. - When they removed the carpet upstairs there was a very sticky substance all over the floors. The installation crew did not bother to try and protect the other floors in our home. They walked all through the main level of our home and the carpeted stairs. They did have a steam cleaning company in to clean the stairs, but we are still trying to get the stuff off the laminate flooring. - We were not asked to pick out a dishwasher, so we asked what dishwasher we were getting in advance and were told a Frigidaire. We like that brand so we never said anything further about it. When the installation was complete, imagine our surprise to discover it was a GE they installed. They came back and switched to a better model. - When installing the new flooring they discovered a hole in the floor where the railing was and told us the railing had to go and they could not use it again. We paid close to $2000.00 for a new section of railing. When they installed it, they drilled holes in the wrong spots for each spindle and neglected to nail in some of the pieces of wood in the top rail (and used the wrong nails when they did). They came back and nailed in the pieces of wood on the top. - They drilled two holes in the wrong spot in our new cupboards for our lazy susan. So right out in front there are two obvious holes. They did try to fill them and hide them, but you can still see it. - On our very first visit we were told we would need handles for the door cupboards, but the person we worked with was in a hurry so it was going to have to wait for another day. That day never came, and we were not asked again. When they installed the cupboards, they came and asked us where the handles were, and we didn't have any. They had to come back and do that too. Which was okay because one of the people installing took home a piece of our cupboard in his pocket, so they had to come back anyway. I could go on, there was more. The customer service was very much lacking. We were made to feel as though they were doing us a favour. We had to have people in our home so many times when it should not have been necessary. In the end, we have expensive new railing with holes in between every spindle, we have holes in our new cupboards, and some sort of a substance all over our floors. After weeks of trying to get things settled with the general manager, he offered us $250.00 off of the total invoice, which was over $20,000.00. I told him he was missing a zero, and he could either provide proper compensation for the damaged items in our home; or, come install new railing and a new cupboard. He responded by telling me if we didn't pay in 15 days, they would put a lien on our new home. I went to the BBB and they tried to get a response but had no luck. We paid, but I would never EVER recommend anyone use their services!

    Princess Auto

    Princess Auto

    (7 reviews)

    $$

    Burnside

    I've been a fan of Princess Auto since it was a fledgling mail-order business back in the mid-…read more1960s. It's a place where you can find quality parts and surplus parts at cheap prices AND their warranty is exceptionally - "If you aren't happy, bring it back and get your money back." I've done that on a couple of occasions when I had bought some piece on 'spec' that it would fit, but didn't - they honoured their pledge: No questions asked! Now their stores are in many larger Canadian cities and I look for them and spend my free time there when the wife is doing her thing at some girly store - Actually, she sometimes likes to browse there too.

    I like this place. I…read moredon't like it as mush as your everyday Canadian Tire, but i like this place. It is the at home handyman, the weekend warriors haven. It has everything, tools, power units (chippers, generators, etc), trailer accessories, welding, the list goes on. The house brand is POWER FIST, and i have mixed feelings on it. The prices seem to be as good or slightly better than the Mastercraft (Cdn tire brand) but i don't feel the quality is on the same field, althoguh close. Do i own Power Fist tools? Hell yeah, for what i do, i usually go with the best price! Yes the place seems like it is in disarray, with stuff everywhere, but spend a little time in there and it makes sense. Although that could be due to my ever increasing insanity. Need a tool for something to do at home, keep this place on the list of places you search. You just may be surprised.

    Richelieu Hardware

    Richelieu Hardware

    (6 reviews)

    Burnside

    Before it was Richelieu hardware lincoln park, it was Outwater hardware, for 35 years i got my…read morehardware and cabinet doors there, after it became Richelieu, I continued to do my business there for a year, now I'm leaving and will never go back, they are incompetent, arrogant, and will not make good on their own mistakes, I sent in a fax order for doors, they totally screwed up the dimensions when ordering the doors, i proved it to them, and they would not make good on their mistakes. Horrible company.

    Had to update the name of the company, because it is actually Richelieu, no longer Atlantic…read moreCountertop & Hardware (Even if that's what still comes up when they call you). I went on the referral of my folks whom had dealt with them back when they were AC&H.. because they were always good with prices of hardware. I was (and still am... SPOILER ALERT!) in search of 20 or so drawer and cupboard pulls for my kitchen. They have a great, concise (if not put into a smaller space) display area for their retail sales. They are pretty contractor/decorator heavy business, so understandably, the retail side is a little less populated. But after looking through all the options, I picked a few out, and the woman had to look up the SKU numbers. They all came out to over 5 dollars (which when you consider I need 20.. is a little ridiculous).. so I had to work my way out of that sales situation. The woman was pleasant to her credit, especially when I heard the price and she got the feeling I wasn't looking to pay that much, and I appreciated that. But if you're not worried about price too much, then Richelieu is the place for you. (How's that for a tagline)

    Kent - hardware - Updated May 2026

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