Another great visit with DR.George. Had a filling done ,pain free and so fast. I can not recommend…read moreDR. George highly enough !!!!!

Another happy visit to Charm City Smiles! I love my dental…read morehome with Dr. Kreisheh and his talented team. They always make sure I am comfortable and completely informed of what is best for me and my teeth. Thank you for taking excellent care of me!

So I won't say anything bad about the actual work they do. But let's start at the office area, they…read moredo not verify your dental Insurance so before you set an appointment make sure you do part of their job and verify your insurance. Also they will try to hike up your dental bill so you owe them thousands of dollars because they did not want to verify my insurance. Check out some of the emails they send threatening me to pay

So to caveat on my recent Google review, this place is horrible. After all of the lackluster dental…read morecare that I experienced here where this dental practice had me nearly convinced that my tooth problem was because of "teeth grinding". I will speak my truth over and over again. After all was said and done I had a horrible dental abscess that caused the most excruciating pain that I have ever experienced in my life, and I blame this dental practice. Dr. Murphy spoke with me over the phone while I was in debilitating pain and had the nerve to suggest that he would "fit me in tomorrow for a trigger point injection". I blame this practice for being a poor representation of the dental community and whole-heartedly blame them for making me unnecessarily suffer because they have lost their way in patient care.

Called them to book a new patient appointment and the receptionist was Slow, Rude and…read moreUnprofessional. Took all my details and in the end asked me if I was having any problems, when I told her yes, she tells me they don't have anything available until mid-December. When I told her she should have asked me that first we could have saved us some time, she's like you should have told me that first. Seriously? That was really rude. On a side note, before calling her I tried to make an online appointment on their site and after filling out the form the site breaks and throws an error. Time wasted there too. I understand technical problems happen but when you got a human receptionist with an attitude like that, there's something wrong. Hope this saves people some time.

My husband and I have the best dentist. Dr. Shires has been taking care of our teeth for many years…read moreand we couldn't be happier with the dental treatment we receive. We love our smiles. Also, his entire staff is wonderful.

Going to the dentist is not always the best experience but I really like this practice and have…read morerecommended it to other friends and family in the area. The staff are extraordinarily helpful, the doctors and technicians are thoughtful, speedy, and professional. The first time I went in, I needed a little bit of work done and they did it right there and then. They checked on pricing for me given my insurance before we moved forward and the work was done quickly and painlessly (which has not been my experience in the past). I highly recommend them!

I had an appointment here for exam and other work. The dentist I saw was nice and seemed very…read moreconfident.my problem: I felt like a transaction and not a patient. I've decide not to return. As a paying customer with really great insurance. I want a deserve to be treated respectfully as a patient. Not a billable transaction for a play on my insurance.

I chose this practice through a trusted referral from someone who knows Dr. Anglin, so this…read moreexperience was especially disappointing. Dentist and hygienist were both lovely. Unfortunately, the front office staff lack professionalism and Alicia is filled with arrogance. My husband and I attended our appointment earlier this week. During checkout, we were presented with a treatment plan and told a deposit was required. As I began the process of payment, the staff member noticed that I had an FSA account, and her demeanor immediately changed. We were then told that no deposit was needed, and my husband was quickly scheduled for the next day. I am uncomfortable with policies that seem to shift based on the presence of funds rather than clear, consistent standards. It left me feeling uneasy, however, we both said... let's see. The following day, my husband received an itemized document showing both a "previous balance" and a "current balance". I reached out via email for clarification. Instead of receiving a written response, I was called within minutes and urged to simply submit the document to my FSA. I was told by Alicia Carrasquillo that I had no balance and should "submit it and if it is rejected then they will make adjustments". I pushed back, requesting written confirmation reflecting a zero balance for my records, her tone changed, and I was told that no such documentation would be provided to me. I am not comfortable being pressured into submitting financial documents that do not clearly align with what I am being told. I don't know you, Alicia. Due to your arrogance, I certainly don't trust you. Transparency and documentation are basic expectations when it comes to financial matters. The next day (today), my children's appointments were canceled. We are honesty grateful, as this experience raised significant concerns. As patients, we are growing increasingly weary of poor business practices, upselling, and behavior that lacks transparency. I have avoided the dentist for years due to terrible business practices and lack of integrity. It is disappointing to see that integrity and professionalism are not consistently upheld in such an important field. I still believe that there are good dental practices and we have no problem doing the hard work until to find our home with a practice that prioritizes transparency and integrity.

New address: 10451 Mill Run Circle, suite 310…read more New insurance, new dentist. I'm glad I came across Dental Partners. They were able to get me in for a cleaning within a week of me calling. Office is beautiful. Hygienist was gentle and friendly. Dr. Bethea was so kind and pleasant. Will recommend and return.

Amazing dentist! Thorough, and has all the up to date technology. My appt started on time and…read moreeveryone was very friendly.

I received a bad customer service on inquiry i made on my way out. The kind of answer i received…read morefrom one of the receptionist was so unprofessional.

I have been a patient of Dental Associates for about 30 years, and I have always received excellent…read moreservice both from my dentist, Dr. Brian Muhler, and his dental hygienist, Gail. My latest visit was December 21st 2024 to reset a crown I popped off while flossing. Dr.Muhler is a skillful and caring dentist who involves his patients in key decisions regarding their treatment by taking the time to explain treatment options, including the pluses and minuses of each option. He has also been helpful from time to time when I needed prompt treatment by working me in to his busy schedule. Gail is an excellent hygienist who reliably identifies a forthcoming dental issue enabling treatment before it develops into a real problem.

I've been going to this practice for years. I'm a nervous patient and Dr. Martin is my dentist. He…read moreis comparing, compassionate, and takes time to thoroughly explain procedures. He's the best!

I first consulted with Dr. Steven Haywood when a very old (35 years +) bridge started to break…read moreapart. This bridge was made when I was a young adult to correct having no front lateral incisors due to a hereditary defect. Since the development of new advances in cosmetic dentistry I researched the named experts in this field. I decided upon Dr. Haywood since he had an excellent reputation and years of experience. He took a lot of time with me during my consultation since I had a lot of questions. He was very down to earth, respected what I had to say, and really listened. Never has he made me feel rushed. After my consultation, I was impressed with the newest techniques and procedures he described that would be utilized to make a replacement. He offered several options and I decided on the one that I felt would be the most beneficial to me and achieve a pleasing look to the eye. There was incentive for paying in full, but certainly other financial arrangements could be made. Let me say, with no reservations, Dr. Haywood is a caring, cosmetic surgeon with a great dental chair manner. His staff is friendly, efficient and my appointments were made to blend with my work schedule. The office and dental rooms are pristine. I felt completely comfortable during the procedures. Each service as it was being performed was explained, so I had a clear understanding of where, why and what was happening. The entire process was completed within the proposed schedule. After the success of my bridge replacement, I decided to continue with Dr. Haywood for my regular preventative dental appointments. Although my dental hygiene health wasn't bad, it is so much better now! In fact, my spouse decided to see Dr. Haywood, decided on implants and now has an extraordinary smile. He, too, has chosen to continue for regular dental check-ups. We both love getting compliments on our smiles! Dr. Haywood's vast knowledge and experience will give you amazing results. He is a very gifted dentist who does remarkable work. Truly, if you want an extraordinary, lasting smile you can be proud of and exceptional dental care, I would ABSOLUTELY recommend Dr. Haywood. Go for a consultation; you'll be convinced. It was a rewarding experience!!

I really appreciate Steven Haywood and his team. I had not been to the dentist in a good while. I…read morewanted a holistic approach. They were kind, thoughtful and made me feel at ease. If you want fantastic customer service and care, give them a call.