Extremely rude. Told me to go somewhere else when I had to push back my appointment. Personally, I…read morethink there's better places who treat customers with more respect. Very disappointing.

2 stars instead of just 1 as their nail quality is fine, like any other nail studio. 1 star as the…read morereceptionist is unbelievably rude. Zero customer service quality so not quite sure why they out her at the door.

Loved my experience here! Great atmosphere, customer service, and quality of work. Booking was an…read moreeasy and responsive process. Can't wait to host a private event here!

Service was amazing. Came from US and broke a nail. They made accommodations for me and they were…read morebusy. I wish this place existed back home.

Amazing experience!!Alex is amazing! She always does a fantastic job with my haircuts and roots,…read moreand I feel completely confident in her work. She's professional, friendly, and makes every visit a pleasure. Highly recommend!

I got my very first set of acrylic nails here! I was going on a trip to Greece in late September…read moreand wanted to treat myself to a set of acrylic nails. I got the acrylic nails with gel polish and the chrome add-on and the total came out to £65.00, and I prepaid online so there was no hassle when my nails were done, I just walked out the door. I had a very nice experience with my nail technician who made good conversation during the appointment. I got exactly what I requested. Though during the filing, I was noticing that it seemed like my skin around the cuticle and sides of my finger were getting sanded too and it was a bit uncomfortable and left the a bit agitated and slightly red for a couple days after. There was also excess acrylic on the underside of the nail that made it not smooth and a bit of a hinderance around the sides of the undersides of the nail that I wish she had filed away before the end of the appointment. However, the nails are still staying on pretty good for a month's grow-out time. (the attached photos are fresh out of the salon). The ambiance of the salon was on-par for a normal salon; nothing that overly stood out or sparked concern. The salon is located in a convenient area, it's near the Tube station and Westfield mall.

i got an appointment the same day. The manageress who did my…read morepedicure was really nice and friendly, unfortunately she was moving on to central london, but i would definetly go back there again

My new go-to for amazingly radiant skin. Mimi is her name! To tell you the truth...I don't really…read morewant to tell anyone about this. Thing is... It's a very quiet salon. I can most of the time call, to be squeezed in on that same day. CACI with all the right products. (Caci is a method to strengthen your muscles to tighten them. To get rid of wrinkles...get it? No Botox! No!) I've never been a big facial fan. But, for these girls, I'll keep coming back. It's amazing. She really looks at what my skin needs that day. Mimi fires up the CACI machine and starts buzzing away. An idea if the price? 1 hr for £47. In Caci world that's very good. I'll be back next week!! ...if not in 2 days?! E*

I had a great experience at Imenio--the young lady at the front desk was super friendly and…read moreextremely helpful in figuring out which service would best work for me. I went for a waxing and Mimi did a fantastic job. It was my first time getting waxed, and she was really reassuring and made me comfortable. I highly, highly recommend, and definitely plan on coming back!!

Having moved from San Francisco, I was disappointed by the lack of nail salons in London. I was…read morewell overdue for a pedicure (something I used to think of as an "affordable luxury") and I longed for the convenience of All Season Nails, two blocks away from my old apartment in Nob Hill, and one of more than a dozen within walking distance. I'm now in Notting Hill and I read the poor review of Nails 2000 (closest to my flat), so I ended up at Top Star Nails in Shepherds Bush (which I did actually walk to but it was far from convenient). ANYHOO. For £20 I got a basic pedicure which looks fine. The problem I had with this place is that it was extremely crowded and in no way relaxing. Its not entirely their fault because there aren't a lot of other options, especially in that price range, but when I'm getting my foot scrubbed not 8 inches from another woman who is waiting her turn, its kind of gross. They didn't have massaging spa chairs (which I am OBSESSED with) and I was kind of crammed in a corner. Then the woman who was looking after me handed me off to someone else to paint my toes, so I had to gather everything I had with me and literally climb out of my corner to another part of the room and I ended up sitting at a manicure table with her kneeling on the floor under the table. Awkward! I walked away with pretty toes but the overall experience sucked.

Though the OPIf nail bar no longer exists, this has replaced it. Had fine manicure. The manicurist…read morewas excellent.

I had the best manicure of my life at the OPI Nail Bar, located in Selfridges. I didn't have an…read moreappointment but they managed to squeeze me in before I had to leave on a flight, which was very nice of them. My nails really stood the test over the course of two weeks: briney salt water in Barcelona and Valencia, partying hardy in Ibiza, and lugging/packing/unpacking/re-packing a 32 kg suitcase (I like to shop, sue me!). The amazing part is that my nails did not chip or break. They were in pristine condition after all of this. It was pricey though, I wasn't expecting to pay $50 for a manicure but I was desperate and it was worth it. The Nail Bar has all of the new OPI colors available both to use for your manicure and for purchase. You even get to pick out which lotion you want to use...that hand massage was heaven! The technicians take their time and are in no hurry to rush you out (even though the space is tiny, especially if you already have shopping bags). My only complaint is that because the nail bar is located in the women's street wear section of Selfridges (where all of the Oasis, All Saints, Miss Sixty stuff is), that I was subject to La Roux/ Sugababes/ David Guetta blasting for 45 minutes.

Was nice to get in super fast, but it was just okay. She rushed through doing my nails, wasn't even…read moregoing to cut or clean my cuticles so I had to ask for a "manicure" which I thought came with getting a full set, and she didn't do any massage or anything just clip my cuticles. Filed a lot shorter than I wanted, didn't paint close to the cuticle and paint lines were sloppy. It looks like I got them done almost a week ago and already growing out, disappointing. I usually do my own nails so I know I'm more particular but I'm on vacation and needed a quick fix. It wasn't the worst but I'd go somewhere else if I could chose again.

Needed somewhere quick to get my nails done. I wasn't expecting such a good job. Service was not…read morethe luxury spa experience but the women were nice enough and did an incredible job. Cheap too!

In a nutshell, this hair salon has eyebrow waxing and threading at the cheapest prices I have found…read morein London in my five years of living here. Only a fiver (in comparison with £12 in the beauty room, or £15 in selfridges) The girls in charged are quick, careful and even with their lack of english the results are much better that in the afore mentioned places. Don't expect luxury, but expect cleanliness which is after all very important. During busy days like weekends or holidays periods like christmas get their really early or really late, if not they are always busy with acrylic nails and the sort for the ladies in the area. Another thing lateness or earliness can avoid the nasty smells that accumulate in the day from the chemicals acrylic nails need. In addition, I can tell you that it is an Afro hairdresser that specializes in bonding, bleaching, perming and the relaxing of hair. And from my continuos visits I know it is always busy.

Below a 1 star! Unacceptable to even review. Really unhappy with customer service. Was sent to…read moreWestfield branch as they close at 10pm and paid for parking. To be told when I got there that they can't do a refill as it will take too long. They did not even look at me in my face. Other customers were also disgusted. Never felt so angry and disappointed as I had an event to attend.