I had an issue with a first financial c/c, and needed a replacement card. The replacement card was…read morewell overdue; online help was not getting me anywhere. I went into the bank here in Harrison, and asked for assistance.When I left the bank moments later, I was pleasantly surprised when I received a call from my account advisor, Emily. Emily had not only intervened on my behalf, but she ordered my c/c and had it delivered the very next day! I am so impressed with the prompt an efficient service - and so appreciative!

This particular branch of First Financial has been great for me and my family for the last 6 years…read more I live out of state and when my mother passed away, I had to close her accounts, etc. by phone. Everyone I dealt with at this branch, especially, Karen G., were very helpful, considerate and efficient. And recently, this branch went the extra mile for me when there was a reclamation issue on the account and they resolved it quickly. Dealing with the "Courtesy Cash Department" of First Financial was an exercise in futility and hypertension. Thank you Harrison Branch for being competent and caring and resolving all my issues.

Wife and I try to get a loan for a car , submitted all the info and they kept asking for more and…read moremore , info that we already send them , we called them frequently to figure it out if we got approve or not , most of the time (Savannah ) wasn't even working and barely give us an update on the loan , finally after a month of waiting she call us and said that they need more info when she already said they need it more , very unprofessional don't recommend this bank at least not the one in harrison

This has been my bank since I was 16 years old. I have had all of my accounts and loans here with…read moregreat service.