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    Kelly's Kar Kare

    1.0 (1 review)

    Services - Kelly's Kar Kare

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    14 years ago

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    Colville Toyota - Service Building Lobby

    Colville Toyota

    (10 reviews)

    My wife and I had an outstanding experience with Colville Toyota! We decided to trade in our 2021…read moreCamry Hybrid LE for something a little bigger and Kevin Smith was incredibly accommodating in showing us a Rav 4 and a Highlander. We decided that we liked the Highlander and decided to put a $500 hold payment on it while we were waiting for a balance transfer to arrive in our account. We went home that night and discussed our financial situation and decided that although we really wanted the Highlander, we probably should stick something a little less expensive for now. We then saw that they had a Corolla Cross Hybrid coming and went back the next day to express interest in that. Kevin was amazing and did not try to upsell us or talk us back into the more expensive car; he showed us the Corolla Cross they had on the lot and let us sit in the seats. We weren't able to test drive it that day because it was pending sale. We made the decision to have them hold the Corolla Cross Hybrid that they had coming for us and we made a plan to come in and test drive it when it arrived. Due to some scheduling conflicts, we weren't able to come back and purchase the vehicle for another 4 days after we initially test drove the car. Our buying experience was fantastic! Hayden, Tim, Kevin and Kelly all really went out of their way to help us get an excellent monthly payment and work extremely hard to help make our budget and financial constrictions work! In the end, we got a lower payment than we were paying for our Camry. They offered us a great price for our Camry as well! Hayden went out of his way to get us an excellent services package while staying in our budget. At no point in time were any of the Colville Toyota staff rude, pushy or unprofessional! We happily drove away in our new 2024 Corolla Cross Hybrid, and we will happily refer anyone looking for a new Toyota to the amazing, friendly staff at Colville Toyota.

    Recently brought my 1995 truck in for trouble shooting. Dropped off at 8 for an appointment…read more Checked in at 12:30 and it was still still sitting in same spot. It had not been serviced yet. They gave me some lame excuse about the tech went to the high school for a presentation. What is an appointment for? Finally looked at it and it was a quick look at not what I asked for It was not detailed. I have bought 2 brand new vehicles from these people and had them serviced regularly. An apology and a no charge would of been appropriate. I will not take my truck back and after my warranty expires on my new vehicle I will go else where. Its a shame they treat regular loyal customers this way. In my opinion Toyota Colville has expanded too much and cannot properly take care of their customers.

    Kelly's Kar Kare - autorepair - Updated May 2026

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