No office phone available. Spent half a hour filling out form after form on their website to make a…read morefirst appointment. I have Medicare. When I went in for that appointment, they asked me to sign a financial obligation form but refused to tell me what the appointment would cost.

I went to Trillium for almost two years. While I appreciate that they have same-day sick…read moreappointments, appointments were often rushed. I rarely felt listened to or validated, and I often felt I was viewed negatively for asking questions. Overall, it wasn't patient-centered care which is evidenced in their policies. Proceed with caution.

Best Doctor in Western North Carolina. Caring,…read moreknowledgeable, listens to your needs and concerns Available all hours day and night by text, phone.

I can not give enough praise to Dr Wilhelm and the staff at PrimeHealth. While I had some concerns…read moreabout the costs of a concierge practice, it's some of the best money I have spent. Dr Wilhelm is caring, knowledgable, and so committed to providing the best care. My son, who is also a patient of hers, had a very scary medical issue...thanks to Dr Wilhelm, her team, and the team of Dr's she put together, he is not only fine, but thriving. Honestly, I don't know what we would have done without her. Had we not been patients in this practice, and going through the "standard" medical process - well, I can't even imagine....and thank goodness I don't have to. Thank you!

I always have a good experience with every Dr there. i now have Dr Hendry, my first female Dr in…read moreforever. I'm a male and i feel at ease with her. I had Dr Alan Baumgarten since. 2006 but is now retired. KEEP IT UP everyone at A. F. H. C. M.J.S 73

I have been a patient of Dr. Timothy Seneker for over one year. I have found him to be both…read morecompetent and compassionate. During my appointments, I have asked many questions and his responses have been helpful and clear. I highly recommend the Family Health Center and their supportive staff.

Amazing staff and experience! Moved all of my care here from Mission. Highly recommend this place…read moreto anyone who wants personal medical care and practical advice.Thank you

I went in for a preventative annual and discussed a cyst on my wrist, nothing was done to it, only…read moretalked to my provider about it. A YEAR LATER they billed me an office visit code and an additional higher level visit that my insurance wouldn't cover. When I called them to ask for them to re-file they were uncooperative and rude. I specifically went here because I wanted to have a smaller office where I felt cared about, but clearly they are only out for money. I will not be returning.

Completely lacking the CARE you would expect from your Primary Care Physician! Dr. Annewalt's…read moreassistant called to drop the news that, following blood work, I am pre diabetic. There was no explanation, no follow up to help me manage it, no offer for dietitian referral, nothing. The lack of care or even responsibility for advising me on my healthcare from my PCP is shameful. I won't return and I will certainly advise others to choose a better physician!

Leaving this practice and should have a long time ago!…read more The wait times are inexcusable- I have always been made to wait at LEAST 45 minutes for my scheduled appointment. If I showed up that late they would charge me a missed apt fee and make me reschedule. They make you pay upfront for what should be sent through insurance...and then bill insurance in addition! Sometimes you are reimbursed but not always and not full the amount. Charged additional $200 "office fee" at my annual exam which is covered by insurance. When I called a few days later to ask why they said (DIRECT QUOTE) "because you talked to your doctor about stuff"... nothing new was diagnosed, no procedure performed, no medications prescribed, no new issues discussed other than additional symptoms of existing issues! This was the final straw... moving to my daughters doctors office who NEVER charges additional fees for annual exams regardless of how many things are discussed or new issues diagnosed.

Not accepting any new patients and in January will not be taking any type of insurance.read more

They have been wonderful. I love my PA and the nurses. Also, my husband went there for the first…read moretime and he said he got more medical care that he needed in one visit than with any other doctor he has been two with the same issue for the last three years. I am so lucky to have found them.

This is in regard to Dr. Ann Smith, I'd say the best doctor experience I have had…read more Due to change in my Insurance I was hesitant to find another Doctor (after having the same primary care physician for 12 years). It actually was a blessing in disguise when I found Dr. Ann Smith with Apple Valley Family Medicine! I was happily surprised when I met her, very knowledgeable, personable and she took time to thoroughly answer my questions and concerns, I didn't feel rushed as I always had at my previous Doctor. I have been experiencing joint pain in my knees and ankles for the last few years, Dr. Smith recommended a treatment plan and said I'd feel better in two weeks and I did and do. I am very grateful, previous Dr. just told me it was my age (54), a kind of get used to it answer. Needless to say, 5 stars to Dr. Smith and the Office environment was great as well.

Dr.Gardner is the best physician I've ever had. Sometimes I have to wait, but that's because he…read morespends as much time with you as needed. You can't have it both ways... If you want a dr to spend time really listening to you, & sussing out your medical issues, then you have to accept an occasional wait because that's also what he's doing with the patient that came before you. In a hurried world where many Dr's grab their prescription pads and barely listen before diagnosing and treating you, Dr.Gardner is a real find. I've been coming here for approximately 13 years, and he's always hit the nail on the head. Plus he has a lovely bedside personality, a sory of Zen calm demeanor, super intelligent, and smiles a lot. Mostly I appreciate his deductive skills, how he works all the clues I provide into a diagnosis, and then a plan. The office is clean and the front staff friendly. Free parking in the lot downstairs. An elevator to his office shuttles those with mobility problems. On the few occasions I've needed a same day appt, it was arranged by Cathy at the front desk, with a simple phone call from me. On weekends the dr is available on call, or his "call partner" is available. My understanding is that he is not taking new patients (but has partners who will). I assume he got too popular. However, I emailed him to ask if he would do me the favor of seeing my parents - who had recently relocated to the area and needed a dr- and he not only squeezed them in to his packed roster, but continued to see my mom weekly for a while (until she needed to graduate to higher and higher level specialists). Dr. Gardner is still all 3 of our's primary care physician though. I feel lucky to have blindly picked him out on the insurance website.

Dr Hite, DO, is a board certified family physician. I've never seen the patience and care exhibited…read morein another Dr than I see in Dr Hite. He seeks to build relationships, trust and understanding of his patients whilst delivering a thoughtful diagnosis or recommended course of action. The insight and knowledge he's gained over his years of practice show through as he listens to understand and takes interest in you as a patient and person. I'm terms of communication, he's a gem; you can get ahold him via text, phone, email or their app. In terms of pricing, there are no hidden costs! Go see Dr Hite and Amanda; they truly want to get to know you and oversee your well-being.

Dr. Hite and his team are the absolute best. I am so thankful for his dedication to his patients…read more This clinic is filled with humans who actually care about you and your well being. It is affordable and it's better than any system I used with health insurance. Go for a visit and find out for yourself. You are in great hands with Dr. Hite.