Horrible management of insurance claim and policy post-hurricane. Poor communication with…read moresignificant lapses

Love this office, great customer service. Jonathan is easy to talk to and offers solutions to my…read moreinsurance needs. Insure your house, cars, life and income here!! There are lot of options and solutions for your needs.

I was with State Farm for like 15 years love them never had a problem up until the last 23 years…read more My car insurance kept going up and we had the two cars and rental insurance but no one could tell us why we went from paying 200 something dollars to 400 and something dollars I'm sorry that's not just a little chump change but they are very sweet. They have good customer service.

Avoid BJ Jordan's State Farm office at all costs. It will cost you time, money and a lot of…read moreaggravation. Even when you call to follow up, calls are barely returned. The owner never called me to follow up on the unresolved issues. Poor customer service is an understatement.

This office has collected my money for several years of increasing rates and has never called to…read moresee if the coverage I have is the coverage I need, or if they can save me money somewhere with additional discounts I might be eligible for. This year somehow I missed the renewal bill. Instead of a call or message from Corbin and his office I got a cancelation letter. Since they haven't personally contacted me in years I chose to try another insurer to meet my needs. Corbin personally contacted the agent I requested (not me) and attacked his moral character, taking no responsibility for the poor service he's provided and trying to suggest they were unethical. Unethical for responding to a customer request to change policy holder by contacting his office to notify and discuss the situation. Corbin's office has yet to contact me to find out why I'm dissatisfied. Instead they're content to collect my money and attack anyone who threatens their easy paycheck. Instead the other agent messaged to apologize and suggest I stay with Corbin and his team, because they can meet my needs. Corbin's office is content to badger others, keep my money and provide no service. If negative stars were an option, it would be there. I could never in good conscience condone or recommend the character and conduct of Corbin. I only hope his other customers realize there's better service out there. He is not a reflection of State Farm. I've held policies with 3 different agents over the years.

Corbin has been wonderful to work with. He had gone out of his way to clean up a mess that another…read moreoffice created. If you are looking for a State Farm agent, Corbin is the best around!

Matt Willis has the highest integrity and is very attentive to each of his customers. He is very…read moreknowledgeable and leads an excellent team. Being an Insurance Agent is more than a job to Matt... For Matt, it is a primary vehicle for him to be able to care for people.

State Farm is the best insurance and Matt Willis and his team are the best agents! If you live in…read moreGA, FL, OR SC, then you need to call Matt.

Gabbi did a great job working with me and keeping me updated about my life insurance policy!read more

Savannah is very helpful when handling our insurance needs. She takes time to explain in detail…read morewhat coverages are offered and the value add of having them. She also has a fantastic staff that works for her!

I can't say enough good things about Todd Brown's State Farm office! From start to finish, every…read moreexperience I've had has been smooth, professional, and genuinely friendly. Todd takes the time to make sure you understand your coverage and always goes above and beyond to find the best options. Stella is incredibly helpful--she's quick to respond, patient with all my questions, and makes handling insurance paperwork feel effortless. And Laura is just the sweetest! She's always so kind and welcoming, whether you're calling in or stopping by the office. This team truly makes you feel like family. If you're looking for reliable service with people who actually care, I highly recommend Todd Brown's State Farm!

From the owner: Our goal is to help you manage the risks of everyday life and be the first and preferred choice for…read moreall of your Insurance needs in the CSRA . We focus on Automobile, Life ,Home and Renters Insurance throughout the Augusta Georgia area including Martinez, Evans, Grovetown, Harlem and Appling and North Augusta South Carolina. License #: GA-548270, SC-1254874