I work for a local dealership and I verify insurance for the company. The GEICO lienholder portal…read morehas been down for a week. I came across this agency's number and called it. Bob, an agent in the office, verified all of the accounts for me and transferred me to the corporate office. I have worked with agents at other insurance companies, that if they didn't sell the policy they are not going to answer any questions. Not Bob, very pleasantly surprised. Courteous and efficient.

Love this guy and his team. I worked with Bob and he knows…read morewhat our people need to save money. He helped guide me to the end and was very smooth. Call this location as they got it going on big time

I felt compelled to leave a review for Capps Insurance - it's rare these days to find this kind of…read morepersonal, exceptional client service. We were in process of a refinance and at the last minute I had to scramble to transfer insurance, get information on flood insurance etc. and we were on a tight deadline to close. I spoke with Richard Capp, he was extraordinarily knowledgeable and helpful. He transferred our existing homeowners insurance to the new lender in time for us to keep our deadline, and despite knowing he would not be able to provide us the flood insurance because we did not have certain required documentation, gave me a ton of information to help guide us through the process. Truly can't think him and his staff enough!

Gabbi did a great job working with me and keeping me updated about my life insurance policy!read more

Savannah is very helpful when handling our insurance needs. She takes time to explain in detail…read morewhat coverages are offered and the value add of having them. She also has a fantastic staff that works for her!

This office has collected my money for several years of increasing rates and has never called to…read moresee if the coverage I have is the coverage I need, or if they can save me money somewhere with additional discounts I might be eligible for. This year somehow I missed the renewal bill. Instead of a call or message from Corbin and his office I got a cancelation letter. Since they haven't personally contacted me in years I chose to try another insurer to meet my needs. Corbin personally contacted the agent I requested (not me) and attacked his moral character, taking no responsibility for the poor service he's provided and trying to suggest they were unethical. Unethical for responding to a customer request to change policy holder by contacting his office to notify and discuss the situation. Corbin's office has yet to contact me to find out why I'm dissatisfied. Instead they're content to collect my money and attack anyone who threatens their easy paycheck. Instead the other agent messaged to apologize and suggest I stay with Corbin and his team, because they can meet my needs. Corbin's office is content to badger others, keep my money and provide no service. If negative stars were an option, it would be there. I could never in good conscience condone or recommend the character and conduct of Corbin. I only hope his other customers realize there's better service out there. He is not a reflection of State Farm. I've held policies with 3 different agents over the years.

Corbin has been wonderful to work with. He had gone out of his way to clean up a mess that another…read moreoffice created. If you are looking for a State Farm agent, Corbin is the best around!

Matt Willis has the highest integrity and is very attentive to each of his customers. He is very…read moreknowledgeable and leads an excellent team. Being an Insurance Agent is more than a job to Matt... For Matt, it is a primary vehicle for him to be able to care for people.

State Farm is the best insurance and Matt Willis and his team are the best agents! If you live in…read moreGA, FL, OR SC, then you need to call Matt.

searching for insurance was made easy all because of Madison! She broke everything down with the…read morecomparison to our current coverage and prices. A phone call and an email , has us sold on better prices and service!

Very unprofessional and quite "clueless" in regards to information. Only had experience with Craig…read more- I believed I may have interrupted his 800am nap time. The other person in the office who I asked about why I had waited for over 1/2 hour with no response said that "He was hard of hearing and sometimes naps". She had been talking loudly on her office phone with a possibly not work related call and I had to go back to her office to get some attention. I won't return.

Very helpful, knowledgeable, and friendly people. I would highly recommend them if you are in the…read moremarket for health insurance! It's so nice having someone in your corner to help and explain things rather than signing up on the computer.

Love this office, great customer service. Jonathan is easy to talk to and offers solutions to my…read moreinsurance needs. Insure your house, cars, life and income here!! There are lot of options and solutions for your needs.

Horrible management of insurance claim and policy post-hurricane. Poor communication with…read moresignificant lapses