Very unhappy that Anna from Keller Williams Realty called me to ask if I was interested in selling my home because they sold a few homes near my house. I have never shown any interest in selling my home. I haven't even done anything on the internet to have any reason AI would even think I was interested in selling my home. Keller William Realty went out of their way to find my personal cellphone number to ask my if I want to sell my real estate that I have owned less than 10 years. No thanks. Not interested. And if/when I am ready/interested in selling my home, I will absolutely not use this group. read more

Just don't. If you are disabled they don't care they will ignore your need and drag you through everything you said you cannot do just because they can't speak up for their clients to the seller and the seller's agent. Don't hire Lucretia Brandao. Just don't. The response you'll get is basically well you let me ignore your needs, so it's on you. !!!! Do not hire this person. Do not. read more

Joe Pollinger representing this agency called my private office number and disclosed personal information about my properties for sale to my co-workers who should not have had an access to this. They use deceptive practices and pushy tactics to get in touch via unsolicited and borderline illegal methods. Stay away! read more

Move on!!!! Run!! Apparently Jeff works out of both Worcester/Westborough. Jeff and a female agent out of the Westborough office are cheating us for an additional $6K+ in commissions. Our buyer found us/our house on his own, from all the hard work WE did to find buyers. Earlier, when another broker suggested to the buyer's agent she show them our house, she replied "It isn't the house for them." And she'd been working with him for 2 years! Luckily the buyer found our house and he and his wife (and kids) loved it! Back story: By mistake, he came to our house on the wrong open-house week, then asked if us he could see the house a couple days later, before the open house, which we agreed to. We didn't know he had an agent, and, unfortunately he brought one. She came over for the showing and never even walked through the house. She mostly stayed outside! (After mentioning it to people in Southborough, we've heard very interesting nicknames and comments about her. Lots of "eye rolling" too.) Seriously, who needs an agent to steer you in a different direction or not show you all the possibilities, who does not do their homework (she didn't know anything about the house), and, who does not even show you a house that you are interested in and to asked to see? And then not follow-up. Why do you need an agent like that? He didn't trust her because he kept calling a different agent for information and she had to keep steering him back to her. After the initial walk-through, when we checked in with their agent for feedback, from that conversation it was VERY clear to us that she hadn't even reached back to them to find out what they thought. What she DID tell us was "It wasn't for them", but, it actually was! They put in an offer. She literally did nothing for the buyer with respect to helping him find and view our house. He did EVERYTHING on his own. He contacted us directly, several times. (Why bother having her, and just forcing us to pay her a very hefty commission for nothing more than filling out forms? Any admin could do that. He was stuck in a contract with her and WE are paying the price for that.) The whole idea is that buyer's brokers are supposed to bring buyers to homes, and the homeowner pays a fee for that. Not that you should be forced to find it yourself and then, in turn, force the homeowners to pay the fee anyhow, especially when they were making the decision that the was house was not for you! (Interestingly, when he listed his own house, he went with someone else.) When the offer he put in was lower than asking, we specifically we told that agent that if the price were to be lower, we would have to lower the commission from 3 percent to 2.5 percent to make up for some of it. She now conveniently "doesn't remember" the conversation. What?? EXTREMELY UNETHICAL!! When we reminded her she "checked with her broker" (Jeff) and he's forcing us to pay the extra $6K+, which is pure bologna (restraining myself here). They are totally taking advantage of us. Our only recourse is to take her to small claims court. Terrible, terrible! So terrible! They are unethical cheaters. Keep moving. Run!!! There are MUCH BETTER agents/offices around. Hit me up if you want names. And then steer clear! Run fast! Lastly, side note: We received a full-price back-up offer and really wanted to go with them. We're losing money like crazy because of this deal with this agent. read more

We just bought a house using Tina Mancini as our buyer's real estate agent and we are so very happy with the results. Tina is a Keller Williams agent and was patient, professional and a great sounding board for all our struggles regarding finding that perfect house. We dragged her through what seemed like a million houses over a one-year period and she never stopped encouraging us to find the house that was right for us in the right town at the right price. I would highly recommend her. As a point of comparison we had the opportunity to work with a number of seller's agents from different firms in the area throughout the process and we were much less impressed with how those firms conducted themselves than we were with Keller Williams and specifically Tina Mancini. read more

I recently sold my home in Worcester MA. My agent was Katherine Larose. I am a man of my word. I was Katherine's hairstylist for over 10 years knowing her before she had children and actually did her hair for her wedding. So when I said that I would give her the listing when I was ready to sell she was very quick to hold me to it. Initially I had no issues with this but let me warn anyone who is looking or maybe thinking of obtaining a realtor. The minute I signed the contract Katherine did a 180. I would never ever think to take food out of the mouths of a persons children that I had had a professional and what I thought friendly relationship with. Shockingly Katherine didn't think twice when it came to the way I provide the food on my table. After verbally agreeing to be present for the Home Inspection. I happen to call her during the scheduled inspection and she was not present and when I voiced my disappointment of the actions she had taken. She proceeded to send me a text of what her obligations were and were not as a realto, and treated me like just another client not the Hairstylist that had done her hair for over 11 years and had taken great care of her on her wedding day. It's a shame that she never once owned her lack of compassion but instead continued to create a very unhealthy and negative experience through out the whole process of the sale of my home. I have one word to Katherine and that is Karma. Hopefully my nightmare will be the example of why not to use Katherine Larose as a realtor. Customer Service at its worst. Just look at the text I received from her right after we spoke on the phone and she stated the buyers still needed 30 min which means she had already left the property and I would have never known unless I called. read more

Keller Williams Realty Greater Worcester - The non compassionate message I received from Katherine. - Real Estate Agents Near Me - Worcester, Massachusetts

Only 1 experience with Keller and the guy was so rude and judgmental on looks ..that he told me i wouldn't get the apt i was interested in (before he even knew!) , when i qualified- so i just pursued somewhere else. read more