Do Not Hire!! Horrible Attitude!!
I was super excited to hire and meet Keith Cephus Photography. After viewing his website and an initial booking conversation I anticipated a success story. It did not take very long for the warning signs to being after my booking that eventually resulted in a DISASTER.
Prior to the event he called me to confirm location and time. He began giving me the details of someone else event. When I brought it to his attention he said "Don't worry your event will be great." I laughed it off at that point but I guess I should not have. All guest were required to take a Covid test prior to the event. He was the ONLY person who gave me a hard time about being tested.
On the day of the event, he arrived LATE. When I called him he became dismissive, stating "Don't worry about my time because you will love the photos. " I requested a 1 hour private shoot prior to the event but was given 10-15 minutes. It was rushed. During the event he was drinking, socializing instead of taking quality photos, and appeared bothered when guest and host requested photos to be taken. There were several complaints during and after the event by guests. I bought none of this to his attention to avoid any drama and I was hoping that his word was true and that my pictures would be great. THEY WERE NOT.
I was promised the photos in 4 days after the event, I had to call him a week later and the photos were still not ready. I received a call several days later informing me that they were finally ready. The photos were NOT of good quality. There were NO light corrections, NO cropping, NO smoothing , etc. The work that you would expect from such a "professional" was missing. I was immediately disappointed. I did not want to call him about it because of his previous behavior. I dreaded the call.
I received a call on the same day from one of the vendors informing me that Keith had also sent them all of my photos. This bothered me tremendously and that was the push I needed to call him to discuss the photos. The thought of unflattering photos of myself being spread around was was extremely bothersome to me.
I made the call. When he answered the phone, there was an immediate attitude. He was rushing me off he phone, yelling and not listening to any of my concerns. I asked him if it was common practice to share pictures with the vendors without permission. The yelling got worst and he began to call me "crazy" and "special."
I don't ever write reviews but I had to make an exception in this case. This was a regrettable experience. His attitude towards making amends and providing the proper solution to the problem left an extremely poor taste in my mouth; especially for someone in this line of business. Save yourself the trouble. Its not worth it! This review will save you from a hassle that is not needed especially during a happy time such as weddings or parties.
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