Not a business/owner with integrity. Sold me a bad product and would not refund my money. After…read moreseeing his reply on Google I'll add he is dishonest as well. I wanted a spare key and fob for my Silverado. I called around and choose Skeltons because they are local and I like to support local small businesses. He had me come in a week later to get the key made and fob programmed to my truck. After waiting way too long to have a key made he finally ran out of blanks and failed to make a usable key. So I returned a week later to get the key made...I will add every time I set up a time to meet him at his store I had to call after I arrived as he was never there and I would have to wait for him to show up. So he finally handed me a key and I left. The next time I drove my truck (not my daily driver) the key fob failed to unlock my truck and when I tried the key, that worked to start the truck, it would not unlock the door. I was near the auto parts store and replaced the battery in the fob and was able to get in my truck. I contacted him and made arrangements to meet him at his store. I told him during this meeting that "if this thing is going to eat a battery per month I don't want it!" and he agreed by saying "yes sir". He couldn't make a new key as he ran out of blanks again. He told me to check later and he would replace the key. I contacted him a month later and he had the blanks and we set a time and day. He didn't show and I had to call him. This time instead of coming he stated he would come by my work later and make the new key. When he showed up I gave him the original key to copy and the key fob stating it failed again and I want a refund and I went back in to work. He called saying he finish. I went back out. He handed me the key and fob and said he replaced the battery and he jumped in his truck and left. Well the very next time I tried to use the key fob it was dead. At this point the key fob worked maybe 5 times and had 3 batteries in it. I called to arrange the return of the faulty product. He asked my name and a few minutes later he mumbled something I couldn't understand and hung up on me. Then would not answer the phone when I called back several times.

Skeltons' went above and beyond to help us out of a bind when we were stranded far from home in a…read moreboat with an ignition/key failure. He followed up with a call this morning just to be sure all was well. Extraordinary customer service, very well informed and kind.

I called for new keys to be made. He came out quickly, explained any question I had and was very…read moreeasy to work with. Would recommend to anyone.

Called for a lockout , the technician called me back after a minute and was at the gas station Less…read morethan 15 minutes. Great service and price

I had a "generic" new remote that needed to be programmed to work in my vehicle. Harold did the job…read morefor much less than other places wanted. His shop is an amazing display of lock history.

They were quick to respond and very professional. The price they quoted is what they charged me. I…read morewould recommend them for home or auto needs.

Locked my keys in my car. Came out (to a far inconvenient location) quickly. Nice guyread more

If I could give a -0 for the reviews, even that would be too high. This place is so full of it. I…read morecalled to have a car key fob programed. I was told, be there in the afternoon. 3pm rolls around, I called and asked for an ETA. he states running a bit behind so we might have to reschedule. I let him know, I need it tonight and can wait. He then says, you will have to wait a couple of hours, and I will be late. I called again at 7pm, 9pm and midnight and no word. I do not understand why it was so hard to call back after knowing you could not come just to let me know there is no way you could make it. I waited hours! I then call the next morning and he had the worst attitude and the worst customer service. If you hate your job, just quit! The best locksmith around is aabc locksmith in Waynesville, Mo. Brad, it cost nothing to be kind.

If I could give more than 5 stars I would!!! I called and asked if they do programming for key…read morefobs. He does, and stated he would be about an hour. Came in less than an hour. Thank you for the excellent customer service and work you do. YOU are appreciated. THANK YOU!!

I made a call to this shop and found out they were in town running their calls. They said "Meet us…read moreat NAPA in 10 minutes" so I did. Ten minutes after that my keys were cut right there in the parking lot. I will definitely be calling them in the future when I need something.

My mom passed away recently and I needed to get into her lockboxes for paperwork for the lawyers…read more This place opened them up like it was nothing (really destroying my faith in any safe honestly). Everything else has been so hard and this was seriously the only thing that has gone right in the last week. I'm so very thankful.

My parents were locked out of their home and Jay Key Service came and opened the door. They were…read moreprompt, professional and very experienced. I hope to never need them, but when locked out in Springfield, my first call should be Jay Key Service.

Tried to contact him while I was locked out of my home, he told me he was no longer in business,…read morebut that he would "help us out" but "have to charge us extra", he said it would be $199 for him to come out. Another locksmith who I called when I didn't receive an answer from On my way literally told me that he would try to scam me and that he would break my locks and when he called me back, he tried to do just that! Thankfully I passed on him, I can break a window cheaper than that! Immediately after posting this review the man called me back and told me that he was going to contact his lawyers and sue me for slander if I didn't remove this review. Do NOT do business with this guy, like the other locksmith warned me, he will not only try to scam you, but will then threaten you for placing an honest review on Yelp!

If i could give him 10 stars i would. he is the nicest man and the most helpful. i lost my key at a…read morebar and he came within an hour of my call to make me a new one. when i found my old key at the bar, he reprogrammed it for me, and he gave me a discount. i have nothing bad to say about this company if you are ever in need of a locksmith this is your guy i promise!!!

This company sucks! Guy finally showed up and could barely speak English then because we didn't buy…read morethe door knobs from them they wanted to charge $300.00 to install ours. Needless to say....No Way! Still had to pay $25 for a service call.

I called and they come in 10 min They were very professional…read more And the price was fair I would use them again!