The builder I employed for my 2 storey extension did not use a qualified electrician to carry out a…read morefull rewire of my property, which resulted in a complete power outage just as we were sitting down to Christmas dinner. I contacted PJM who came out the day after and completely checked the wiring, only to find it was an absolute botch job done by the builders' son. Lee and his lads found copper exposed on main tails, copper exposed on the meter, 32 AMP breaker overloaded and not wired in a ring, cables jointed without earth sleeving at various sockets, cables unsleeved in the fuse board. I could go on .... They replaced the (brand new) Fuse Board as it wasn't wired appropriately and didn't have the capacity for the size of the property. They rewired the kitchen and fitted isolator switches throughout the house as there were none on any of the appliances. They've checked and replaced light fittings and sockets that were not installed properly and rewired the external lights that were connected to internal sockets. Lee and his lads were fantastic, extremely diligent and professional, very polite and courteous. Highly, highly recommended that you use these guys, they've not just put right what the builder botched but they've restored my faith and made me feel safe and secure in my home. THANK YOU PJM !

Karl and Brian did a phenomenal job on our ensuite its a large room, bigger than our family…read morebathroom. We had a shower leak that nobody could/would fix and that various well known companies who we thought would install a new shower for us just didnt want to know about and if they did it would be for a ridulous amount of money. TipTop Bathrooms put our mind at rest right from the start, had all the answers to difficult obstacles, did the shower and tiled the floor all for a very affordable and reasonable price. These guys go out of their way to be helpful, are reliable and honest.

Initially a great job and Brian did a good job tiling.....we recommended to orhers, however after…read morecare service from Karl has been virtually none existent......took 6 weeks for one job to be fixed and on another occasion it took 10 weeks for a replacement item ( that he was supposed to fit) to be delivered - however he didn't have the common decency to do this and left it in the porch !!! Sorry to say but he has let himself down !!!!!

What a truly disappointing experience for us…read more We hired truly to repair leaks in our conservatory roof above and below our roof vent. Despite asking them to do so, they declined to come to site and quote for the work, instead asking us to email photos of our roof to them so they could confirm it was a roof type they could repair. We duly did so. They then took a deposit from us equivalent to 25% of the total cost and sent us invoice paperwork to cover that. This meant they had agreed to a contract. There was no inspection of the problem prior to coming to site. They then came to site and duly performed the repair work, resealing the glass in and around the roof vent. This took a couple of hours. They then took full payment on the spot and then went away. We had to write to them to get a repair invoice and also a follow up repair report which we had also paid for. There was no follow up call in the days thereafter to determine if we were satisfied with the service as customers. A few days later, when it rained, amazingly the roof leaked again above the vent, although the area below the vent appeared to be fine and wasn't leaking (and hasn't since). We then contacted Truly the next working day (about 7 days after their repair) and advised them of the problem and asked them to return to re-examine the repair above the vent to determine what might be the problem, and to fix it. It appeared to us that the roof vent itself wasn't properly affixed to the panel above it thus leaving a gap and allowing a leak to continue. Not being experts we weren't sure, which is why we hired someone like Truly - to get to the bottom of the problem and resolve it. After a phone call with them and a couple of emails asking them to return to fix the leak, they refused. They claimed that the roof wasn't one they were familiar with and could repair. This surprised us greatly as we had asked them before they did the work to confirm this and upon sending them photos they duly did confirm it. Also, their website makes it quite clear that they can repair any type of conservatory roof. At this point we reminded them of their repair guarantee and asked them to honour that guarantee in good faith. Its not as if we had waited the full 12 months of the guarantee to advise of a new leak - we did it within days - and we felt we had done absolutely the right thing by making them aware of the problem. As far as we know, on the day of repair, there was no testing done to determine if the leak had been fixed so you can only really wait until it rains to find that out, which we did unfortunately. We made it known that we didn't believe the repair had been completed right and we had hired them to repair the leaks above and below the vent, and the leak above the vent still remained. Despite repeated requests to ask them to honour their warranty or provide a refund, they refused both. They have since refused contact with us and we have now had to file a formal complaint with TrustMark, who regulate such repairs in the industry. It is truly an unfortunate turn of events as this leak had been causing us problems for some time. We had sought out a repair organisation that based on their website reviews and repair guarantee, could assure us they would find the sources of the leaks and repair these and then honour those repairs. To have this still not fixed and the repair organisation simply ignore its customer without showing good faith is, well, truly disappointing indeed. We are hopeful that Truly will recognise the importance of keeping all customers happy and that through the TrustMark complaints process we shall achieve the result we believe we have paid for - a repair backed by a guarantee of service as advertised. This is all we ever wanted along with a non-leaking roof. Hopefully, we can update this review later with a more positive reflection of the good deeds of Truly as they return to effect our repair in good order with a view to making us satisfied customers ! That would be a truly good outcome for all concerned.

We have used Truly on 3 occasions to repair our conservatory for different problems over the last…read morefew years and they have always been very efficient and reasonable costs. We gave up trying to repair it and asked Truly to quote for a complete new roof with glass this time. We contacted 4 companies 1 didn't turn up 1 had a 2 min look and said if we're thinking of spending 10k he'll sit down and chat and we also received 2 competitive quotes. Because Truly had looked after us so well previously we gave them the job. Ordered mid November the work was done in some atrocious weather in December within the 2 days we had been advised. An excellent job and what difference it has made, much warmer and hardly any noise when it's raining we are very happy with the new roof and would Highly recommend Truly.

Mersey Builders is fronted by Thomas. He is accompanied by Keith…read more They promise the world but deliver chaos. This company was taken to court in Warrington for fraud in March this year. The company falsley claimed to be registered with professional bodies. Money was demanded for work that had not been done. Work undertaken was of very poor quality. The serious allegations against Mersey Builders was upheld. The company was fined. Additionally, Thomas Turpin was found guilty on a separate matter in Chester Magistrates Court and given a suspended sentence. https://www.warringtonguardian.co.uk/news/19155760.merseybuild-manager-convicted-trading-standards-offences/ If you Google the company address (9 Menlove Road, Allerton) you will find different companies registered to that address. Google these companies and you will find a pattern of terrible work. BEWARE Thomas has now registered a different company from a Garston address - Burman Road. His current company details are: https://suite.endole.co.uk/insight/company/12462030-pro-construction-and-developers-ltd?page=people-contacts

A thoroughly professional job This is the second time we…read morehave used mersey builders and would have no hesitation in using them again or recommending them to others. The work, a kitchen re-fit, was carried out to a very high standard and their service throughout was thoroughly professional. From initial consultation and quotation through to completion we were kept fully informed. It is clear that their staff set high standards and are anxious to do the best possible job for the client.

They get 2 stars for showing up in a mask, but not your usual mask. They showed in a gimp mask. I…read morewon't lie bit surprised but yano i don't judge. I told him i had leak. Pipes were bit slippering. He started fixing em. Then the mrs came home. You wouldn't believe the look on her face. It was like a mix of confusion, anger and slightly horny. Tell you what, i was confused when she started leaking herself. Anyways back to the fat in the gimp suit. Once, he finished he said he didn't take cash payments so he said for me to offer him something else. I said i had nothing to offer but he looked at me 5inch cock mate. At that point i knew i had to run. Tell you what for a fat man he can run. He grabbed me and forced his fingers up me bum mate. Will never be going back. Can't even sit down anymore cheers mate.

From the outset this company was friendly and professional. We chose them from the WIAPS (Water…read moreIndustry Approved Plumbing Scheme) to replace the lead pipe in our house in Old Trafford. Their initial visit was on time and they gave us clear details. Their written quote via text was detailed and explicit about the work to be undertaken. I checked their detail on the WIAPS site and rang the scheme for conformation; all correct. They came to the house and undertook the work. It looks to have been done to a very high standard. I requested pictures and pictures were sent to me of all the work done in all the stages. The trench was filled in and compressed in stages and the front garden looks as good as new. Overall a very positive experience. Keith, Lindum Avenue

The service once staff had arrived was Quick, very polite and friendly. They walked us through how…read morethey fixed the blocked toilets and how to prevent further issues. - MDGH

Our shop is in southampton. They are outsourcing to local suppliers here and the waste treatment…read moreservice is really poor. Nearly once every two to three days, they either forget to come or coming too late to pick up the waste from our shop. We have to stick with clearground as it is the sole supplier for the whole franchise chain. I do not recommend this company for any business. I reported the problem since last month but situation does not get resolved.

I would highly recommend Washington Pride Home Services. The office staff is friendly and…read moreprofessional. The plumber that came to the house did a great job. Excellent customer service and a job well done.

Ohhhhhh, the joys of owning a home built in 1904! Less than two months in my "new" home and I had…read morean extremely slow draining kitchen sink. I watched YouTube videos, used drano, and had friends spend their Monday evening trying to figure out the clog. So, I called on a Tuesday and had a plumber here on Wednesday to fix a pretty nasty clogged sink drain. It wasn't just my kiddo putting rice down the drain... it was years of food and grease! So. Freaking. Nasty. Josh was very thorough in his work, making recommendations for how to avoid clogging in the future. He also showed me how I could drain the pipes myself. Once the job was done he cleaned everything up... you'd never know gallons of crap (not literally) had splashed onto the floor! The best part was they are affordable. I had other quotes for much, much more. I'll definitely call them again if other issues arise!

Manchester Electrics assessed and rewired my house. They did a great job leaving little damage to…read morethe plaster and leaving the house spotless. The job was done immediately and it only took them a day to complete the whole house .Very reliable and helpful. Would definitely use these guys again!

I requested an inspection of my mobile home due to a continuing problem with dimming lights that a…read morevisit from Ameren electric hadn't resolved. I wanted to see if the problem was in my home wiring or outside wiring. The technician came and inspected my breaker box with the cover off and stated that all wires and connections were good.He checked outside and said in-ground wiring would need to be replaced. After he left there as a massive escalation of electric problems in my home, my appliances were shorting out and two electric plugs began to smoke. I had specifically asked the man if my home was in danger of catching fire and he stated "no".I notified the company I wanted to repair the in-ground wiring right away, at that time they told me they weren't licensed to work in my area. I then contacted a different company who came and replaced the in-ground wiring. When they tried to power everything up, the whole system went down again and also took out power for my neighbors for several hours until Ameren could come out and restart the transformer. Further inspection of the breaker box revealed that the neutral wire had been attached to a connection meant for a "hot" wire. No other person or electrician had ever been inside that breaker box in the 14 + years I've lived there, and there is no way that illegal hook-up could have existed for 14+years without causing major electrical problems. I believe the Manchester technician hooked that wire up incorrectly. If I give him the benefit of the doubt (which I don't) but if I did, at the very least he should have seen the dangerous wire connections when he did his inspection and told me everything was fine. He is either incompetent in his abilities or criminally malicious in messing with the wiring that could have killed/injured me and burned down my house.I have a written statement from the second electric company stating what they found and the problems it caused. I informed Manchester electric of this situation and requested a refund of my payment to them, as there worker did not do his job properly. They have failed to respond or work with me in any way.. Extremely poor customer service! Dangerous technicians! Hire this company at your own risk. I intend to file a BBB complaint as well, and have told pretty much everyone I come in contact with to avoid this company.