I called Southern Insurance Group last week to cancel my auto policy for my sons car, which was…read morerenewing on December 22. I sold my sons car and he was getting his own policy for another car. It was set to auto pay on December 22. I spoke to someone at the office and she said that she canceled that Auto Pay. She said " just don't pay and the policy will cancel " They withdrew the funds anyway and now I will have to waste more time on the phone trying to get this money back. This agency is Southern Insurance, but they were bought out by this Patriot Growth Insurance. I will be switching my homeowners policy to another agency. This really screwed up my bank account because I was not expecting that large amount to come out of my account. I have been trying to call, but now there is no answer.

Working with Margie Ibarra was a treat. She was able to lower my deductible on hurricane and other…read moreperils, which can be a huge savings for me and the family. She was very professional and quick to respond. I am glad that she was the one that handled my concerns.

If you have questions about your Florida Blue insurance, don't call the 800# cuz they aren't really…read moreBlue Cross people. Stop in or call here. These people know what they're talking about. And they're super nice to boot!

I love the service Claudia provided. Very professional, very clear in all the information she has…read moreto give. I recommend her service to anyone who wants to be treated great.

They were able to cut my car insurance in half. They were very nice and patient with me getting…read moreeverything setup.

Hoist up the Jolly Roger, the pirates run amuck here…read more We were given a detailed quote which was less than what we were currently pays, so we switched. And, we paid in full. A few days later, we received a bill saying we owed another $250. No explanations...we made numerous phone calls which were not returned. It was an awful experience. We had to pay the $250 to keep our insurance coverage. The total is now MORE than the quoted cost and MORE than the insurance package we had switched from. Where I come from, this is called bait-and-switch. Be forewarned. Stay away.

Work with Lucas! He's great! Fair prices and he'll tweak it…read moreto your advantage. Convenient location next door to publics.