I haven't been a tenant to a rental property in quite some time so I was a little nervous about going back into this world. I was also going through a sudden divorce to enter the single mom world with three children. LOTS of transitions in a short time. From the start, not only the owner but Mike has been super kind and accommodating. The house itself is darling so that works to their advantage but we have already had major repairs and appliance issues so I feel I can speak fairly and not in a picture perfect scenario that hasn't had experience yet. I've only lived here for nearing 6 months and in all the repairs, replacements and maintenance requests given and fulfilled, I am really grateful for them. Mike has headed up most of the work but his son has been here too and both of them are so kind and polite. I will likely renew and even if I leave this property, I will highly consider selecting my next home based on the available listings KC Rental Source manages to keep them as management. read more

We ended up dealing with KC Rental Source because of their relationship with Reese Nichols Rentals. We had no idea what we were signing up for. KC Rental Source cuts corners, does shoddy work, and Mike Andrews is incredibly unprofessional. I have never had a more difficult rental experience in my life. Reese Nichols will not help at all when things get bad. We are amazing tenants - rent always on time, and the home was always professionally cleaned. The home was allowed to fall apart by KC Rental Source and no issues were ever properly addressed. Most concerning was a massive mold problem that they refused to address and a raised deck that was falling off the house with huge holes in it. The list of issues is long. Ultimately we got fed up and complained to the city and the rental license was revoked. I am writing this review in hopes that others may avoid the stress and difficulty we endured dealing with KC Rental Source and Reese Nichols. Rentor BEWARE!!! read more

Missy at KC Rental Source is an angel. She took my property over from my previous property management company and did an unbelievable job. She went out of her way to make sure the transition was smooth and was very professional throughout the entire process. I had the opportunity to meet one of her rental agents when I was at the house getting some work done. Despite her young age (I don't recall her name) she was very professional and I could tell she had an excellent rapport with the prospective renters. Missy also lined up some handymen to work on my property which was done in a reasonable amount of time. I have recommended Missy to friends that also need a trusted property management company. Her commissions and fees are reasonable and she conducts quarterly walk-throughs as part of the included service. With all of that said its results that count. Missy was able to find two terrific renters within two weeks of taking over. Not only that, but the lease is for three years...no need to worry about renewing every year. Incredible! read more

We rented our property with KCRS for four years. Missy is great in the beginning, and we felt good with her managing our house. The problem is the communication after that flurry of activity in the beginning. Months would go by without her returning emails or phone calls. When we had a problem tenant, KCRS sided completely with the tenant. I will never forget quoting the contract we all signed to explain why we would not pay for the next in a long line of repairs, and was told "the world does not live in contracts, sometimes it's just about doing what's right". That is the worst thing you can say to a lawyer. We were once charged $45 for a handyman to tighten screws on a cabinet. At no point did we feel like KCRS was an advocate for us when they were managing our property. When our tenant breached her contract, costing us several thousand dollars in damages, we wanted to take the security deposit under the terms of the contract. KCRS forced us to indemnify them before taking one penny for us. Every year, we wanted to leave KCRS because we never knew what was happening with our property. I was out of town on military orders, and we expected KCRS to be our advocate. After this last year, we were so unbelievably frustrated that we sold the house just to be done with it. I would not recommend KCRS under any circumstances. read more

Do not rent from this company if you expect maintenance requests to be handled in a timely manner. We knew we had some small fixes and therefore waited until there was a bit of a list as to not waste their time with little trips. We are we're not met with the same respect or any at all for that matter. We sent a maintenance request three weeks ago and have left several voicemails after two weeks of silence only to be met with more silence. The statement on the website "we respond promptly and professionally" is the definition of a lie. They are quite unprofessional to work with to say the least. read more

Horrible service . Property manager Mike was never helpful . Also made a racist comment that all bad tenets are black. I reported this and nothing was done. Do not use this company read more

Horrible. Mike doesn't want to listen or take care of issues. Spiders that are deadly is an issue and they don't care. Just wants to argue. Do not rent from these people. read more

If I could give KC Rental Source a zero I would. This company is a joke. I made the mistake of renting from them for a year. The following email (from myself to the owner of the company) should sum up my experience for you... Missy, I recall you doing the move-in walk through evaluation with us on July 13, 2013. In case you have forgotten how that day went, allow me to jog your memory... Dan and I rushed to meet you at the property for our scheduled walk-through, which you were over 45min late. When we arrived at the house the carpets had not been cleaned, like you promised would be done before we moved in, and the air-conditioning was not working. After driving over 1,000 miles Dan and I had to sleep on wet carpets in July with no AC. During the walk-through you noted extensive damage to the ENTIRE property, including rips, stains, and ripples in the carpet. I also know that you took pictures to prove the poor condition of the property when we moved in. Let me make one thing clear Missy, if Dan and I would have had another option we WOULD NOT have moved into 610 W Forest Dr. Unlucky enough for us we had no where else to go. We had the carpets professionally cleaned after we moved out on June 12, 2014. Attached is a copy of the invoice for the cleaning. You will notice at the bottom of the invoice there is a section "Upon inspecting the articles to be cleaned, the operator notes the following conditions and/or recommendations" Under that section the cleaners note the red/blue stains from water damage, these are the same stains that you noted on your inspection, MIssy. If the carpets were is such condition that they needed to be replaced, the professionals would have noted that in the report. During our stay at 610 W Forest Drive Mike came to the house three times to fix some things. The last time he came to the house was right before we had started moving out, and I don't recall him expressing any concerns about the condition of the property or the carpets. If the carpets and/or house were in such terrible condition the multiple times he came out, do you not think he would have mentioned it to you? The house was also shown to potential tenants on two different occasions by Reece and Nichols. These showings were just a week before we moved out, and again if the carpets were in bad shape don't you think someone would have told you? We did our final walk through with your handy-man Mike on June 24, 2014. During that walk-through he found nothing wrong with the property, and said "OK guys everything looks good here." Missy, Dan and I expect a full refund of our deposit in the amount of $1,350.00. As of today July 31, 2014 our lease has been expired for 5 weeks. You wait until July 30, 2014 to tell us that we are being charged for replacing the carpets, this is poor business ethic. I'm going to report you and your company to the Better Business Bureau and my lawyer will be in touch with you ASAP. Swindling is against the law, Missy. read more

KC Rental Source is absolutely the worst rental management company I have ever worked with. They obviously show no care for the properties they represent and manage. On my move in day, during the final walk through inspection of the home I was about to rent, I found fleas infested in the carpet of the house. KC Rental Source, as well as the owner of the home, had known about the fleas a month earlier and had worked to get rid of them, according to Missy Greene. Yet, no one had checked to see if they fleas had in fact been removed before my move in. Clearly they had not. This is to say nothing of the fact that I was told the backyard would be cleaned up and the trees pushing down on the power lines would be trimmed before my move in, which also did not happen. Luckily, I had others living options, otherwise I would have had no where to go, as the house was uninhabitable. KC Rental Source did work with me to return my security deposit and first month's rent, but that wasn't until a week later. Meaning, they kept my money for a week despite the fact that the rental home was uninhabitable. I was also extremely disappointed that Missy Greene, the owner of KC Rental Source, was late to both of the appointments I had with her. She was 45 minutes late to the home walk thorough inspection. Then, on the day I was to receive my refund, I was told my check would be available for pick up by no later than 2 p.m. at the KC Rental Source office. I arrived at 3 p.m. and the check was not there. I then had to wait until 3:20 p.m. for Missy to drop it off. I would recommend not working with this company. If this is how you are treated as a prospective tenant, I can't imagine the problems you would have to deal with as a tenant. read more

I do not recommend this rental company! The employees are rude, unresponsive, and very difficult to work with. They will take advantage of every opportunity to keep your security deposit and get out of necessary repairs. Avoid this company at all costs! read more

Do NOT use this company! They lie about their properties to convince you to pay their $90 sign up fee. I spoke to Sara 2-3 times before I paid and told her my very specific criteria in a house, and she told me there were multiple houses that fit my families needs. So, I took her word. I subscribed and paid their fee to just search their available homes. I searched within 5 minutes of Sara confirming there were houses that fit my needs. There was not a SINGLE house that fit my criteria in the area I wanted! I called and asked them to refund my money because I was lied to. They refused to refund my money (even though I called within minutes of signing up) and denied that they lied to me. I am very disappointed with this company. Please don't make the same mistake I made; it'll be a waste of your money. read more

KC Rental Source is a company that lacks integrity in doing business. I've written several reviews online throughout the years about companies, most have been positive. However, I can not honestly write a positive review for this company. I will keep the review short and to the point. We rented through KCRS for three years. The owner of the home we rented was great to work with throughout our time at the house. However, when we finalized the lease and moved out we were treated harshly by the owner of KCRS. He refused to do a final walk through of the property because he said the house was not professionally cleaned and the yard was not maintained (both were untrue). However, I had submitted the receipts for the professional cleaning of the carpets as well as the professional cleaning of the inside. I also had contracted our landscape company to do some additional work on the lawn prior to the final walk through. We spent close to $1,000 between the three professional companies in order to leave the house in the condition that we found it. The onwer of KCRS even contacted our cleaning company and chewed them out for the job they did (highly unprofessional). The owner of KCRS told me I would not get my deposit back, he would keep the remainder of the prorated rent, and charge me even more for wasting his time. He demonstrated that he was well versed in profanity as he called me every name in the book. I finally had to get Reece & Nichols (the leasing company) involved and they witnessed in person his lack of professional behavior as well (Missy used to own KCRS and no longer does so this is no reflection on her). The owner of the house was made aware of this conduct and has since fired KCRS from managing the property. To all prospective renters or people desiring to lease out their home I would advise you to consider someone other than KCRS. In fairness, Reece & Nichols was very pleasant to work with in setting up the lease and at the end of the lease. However, KCRS as the property management company was the worst company I have ever dealt with. I did receive back my deposit and prepaid rent from the homeowner because he agreed with us on the condition of the house. However, I had to spend a lot of extra time and energy because of KC Rental Source. I hope the time I'm taking to write this review now will help save someone else a lot of time and hassle later. read more

I just wanted to say that this company is a joke. If I could give a zero I would. The only person that is or was worth anything was Missy, and I am not sure she works there anymore. Mike is rude and extremely unprofessional. The house was SO unclean when we moved in. I had to have several friends help clean and paint before moving in. At inspection Mike stood in the drive way and yelled pointing his finger, calling me names and insulting me. That is absolutely not the way to treat people. He is very unprofessional and should not be working with renters. The word "slumlord" comes to mind when dealing with this rental company. I rented with this company for three years and I a SO glad to be out of there. Do NOT rent with this company. read more

DO NOT RENT FROM THESE PEOPLE!!!!! First of all, they are WAY over priced for the service you get. They said the house had been professionally cleaned before I moved in and yet there was DOG HAIR EVERYWHERE! Inside the cabinets, even inside the refrigerator & freezer!! No one returns your phone calls. Maintenance requests never get done. The one time the maintenance guys actually showed up, they got into my closet and used my personal items in the repairs and RUINED my stuff. I was a great renter, paid on time every month, maintained the property as if it was my own, the house and lawn were in better shape then when I moved in after I finished cleaning the inside and did a sh!t ton of work on the yard. And then at the end of my lease they sent an email that there was no option for renewal, I had 60 days to move out. They kicked me out just so they could rent it to a different person! Now it's been almost a month since I moved and I'm STILL WAITING to get my deposit refunded. There were absolutely no damages to the property and like I said, the place was in better shape than when I moved in so no reason to hold-up the refund. RUN FAR AWAY FROM THIS COMPANY!!! read more